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Armathwaite Hall Hotel

4.0 out of 5.0

Recent guest reviews

When I first saw this hotel I thought this is a castle. I was little bit overwhelmed from the grandeur of this place. The dutiy manager checked us in with couple of excellent glass of port. I was cheered straight especially the weather was doom and gloom, typical England weather. I was then surprised again when we get into our room. It is so big and glamour I lost words how to discribe it. The bathroom is very modern and bright, not as I expected from a such old establishment. The room can only discribe as a grand country manor suitable for royals. Once we settled in I got a chance to explore. Every place you see you can find history, Art Deco and some more. I was looking forward to the dinner but unfortunately I did not pack for the dress code required for the Dinning Room. We were offer to go to Brasserie and the foods are much better than I would have expected. The steak was so good. The starters, the mains and deserts all exceptional! We spend 2 nights here and I would recommend anyway who come to Lake District and want a nice hide away from the hassle and bassle of city life.

The setting for this country hotel is splendid with views of lake and fell. The scenic surroundings are made the most of and it is great to be able to explore the grounds. The main building is castle like and has real character. The decor is mixed with some grandeur, a lovely refurbished cocktail bar and modern spa. It feels like they aren’t quite there yet with the refurbishment. The bedrooms vary a lot and mine was disappointing, being small and quite dark with aged furnishings and disgusting curtains yet the bedding, carpet and bathroom were more modern. The bathroom whilst being in good order and recently decorated was small and the shower was awkward to use. The highlight of the room was the outdoor courtyard and the low point was the noise from above, every time someone moved the floor creaked and maybe I was just unlucky with noisy inhabitants, the fridge was alas quite noisy which detracted from the relaxing stay. The room was located well for the spa and my friends shared a deluxe and much nicer room; lucky for them. The staff were very attentive and restocked room supplies regularly as well as turning. Down the room at night which was most welcome. The spa is outstanding and the hotel has made the most of this with it being clean, modern and spacious with superb up to date facilities. The outdoor hot tub has to be the highlight and being served drinks in the hot tub will live long in the memory. The pool is excellent for swimming and the hotel has specified children times so that adults are able to relax. The food was mixed and ranged from very good to disappointing. If you are vegetarian I recommend making sure the hotel knows as their veggie options are limited (risotto or pasta) and certainly not as good as they should be for 2 rosettes. The meat eaters fared better and they looked after one of our party on a restricted diet very well indeed. The restaurant manager dealt with my food complaint extremely well and the staff overall really looked after us. The brassiere is a better option for veggie food with a good selection and the cocktail bar is a real highlight of the hotel. It wouldn’t take much to make this hotel fantastic and I hope that they can do just that!

Stayed for a night away. Hotel is very old world, very relaxing and everyone was very friendly. Excellent dinner in main restaurant . Great spa with outdoor hot tub as highlight. Will definitely return

Had Afternoon tea here, purchased a Virgin experience package while in the Lake District, really nice selection of cakes and sandwiches and the setting was beautiful. Service was good and hotel looks lovely although we didn’t stay so can’t comment on the rooms. Defo worth considering if your looking for this type of thing while your in the lakes.

recently stayed for 2 nights in a "family room" since we had our young child in tow ...he loved the small separate space consisting of bunk beds and own tv. The bathroom could definitely use a shelf, I Really needed that- more than the bathroom tv (difficult shower doors installed also because of that in-bath tv). Overall, the room was slightly shabby for this hotel class, although we were expecting the lived-in country hotel feel. We didn't let it affect our comfort though, as the beautiful "common rooms" more than made up for any bedroom disappointment. Historic, large and impressive rooms to relax in with a book, drink, or for teatime. I used the gym (which was fine) and the pools (limited kid hours), but no spa services on this stay. There is a Great! "zoo" down the lane. It was a trip highlight for our child, but worth a quick tour for adults too. Ok, the bad part...minor annoyance, but yes my mixed feelings are a result of our contact with some staff. The majority were welcoming, polite, efficient....but several key players were rude and disdainful. One example (there exists a handful) was our dinner in the Lake Restaurant. Quite funny, the waiter actually refused, without explanation, our request to take away(package up) the large amount of our uneaten lamb chops. (we thought we'd snack on them when we got back on the road next day, even though they were sadly overcooked- we requested "not bloody" only, but no pink was evident) . I suppose the attitude begun right at the start when a full bottle of wine was not ordered. I am too polite to have told this waiter that I, unfortunately, discovered a hair cooked into my dessert....or, that the no doggy-bag policy didn't match up with my witnessing half a dozen guests earlier that day taking home Large boxes of their uneaten afternoon tea goodies. Upon leaving in morning, I attempted to place my key down on the front desk (we'd already checked out) I was admonished for trying to jump my turn, as if I'm the clueless and rude one. Well, not to dwell on the negative, since I'd feel quite lucky and happy to stay at such a classically lovely place again......but, awkward encounters made the atmosphere at times feel more like Paris rather than the relaxed Lake District.

My husband and I stayed for 2 nights, with our friends. We were given upgrades and the rooms were simply wonderful with spectacular views that I couldn’t take my eyes off. The sherry upon arrival was appreciated, quick and friendly check in and we were given help to our rooms from Alex who would not accept our tip and said it was his pleasure. The decor is totally in keeping with the hotel. We did love the updated bathroom with tv and the bed and pillows were extremely comfortable. We were also comfy relaxing in the arm chairs with foot stalls. All the food and all the service was perfect for us and we found every member of staff very professional. It was my birthday and I was so happy and comfortable although quite ill with a bad cold. Bogden brought my breakfast up to me - what a scare that must’ve been for him! I visit a number of spas but the one at this hotel was excellent. My massage with Helen was relaxing and a fair price. We dressed up for dinner on both nights and enjoyed the Lake Restaurant - I can’t believe someone said it was ‘too formal’ - there is a brasserie if you want it less so. The menu was lovely although mint chocolate ice cream dessert needs reviewing. Bread selection was impressive (The Ritz only has one now). Generous cheese portions (far too tiny in London). I did not spend enough time in the bar by far! Alex is passionate about is job and also hugely experienced- what an absolute star to have on your team and we would’ve gone back in after dinner if I had not been ill. We would certainly return but only to the same type of room which could be too expensive for us. I’d like to share the experience of the Lake District with my adult children. Great to learn that this is a family run hotel and wish to thank all the staff for their work, including those unseen ones - room cleaners, gardeners, and chefs.

Very lovely stay at this hotel - last visited over 20 years ago when I was a child so a bit of a trip down memory lane and in no way disappointed. In fact much much better! Things that stand out: the view and location; fantastic dinner - formal but how nice to dress for dinner and for such wonderful food; beautifully refurbished elegant bar, with cocktails rivalling those of any top London bar (Alex who makes them is both knowledgeable, friendly and expert); lovely lounge with fire; excellent afternoon tea; a very nice spa with very well equipped gym (well above what you would find in most hotels), and lovely pool. (My husband had a deep tissue massage which he felt was v good, and I a pedicure). We were in a club room and I think they are looking a little dated, but it was still very comfortable. It was also nice we could have our dog with us - particularly as we were on a walking holiday. The only thing detracting is that some of the staff on duty in the restaurant for breakfast and dinner seemed rather dour/off-hand - it’s a tough job but it did feel like we were sometimes a bit of an inconvenience. We noticed the same reaction with other guests. This was consistent across our stay which is why it’s a four stars rather than five. However all in all really enjoyed our stay and would thoroughly recommend.

We stayed for a two night break to celebrate my niece's 16th birthday. We arrived at 1:30pm and our room was not ready. Our greeting by reception staff was underwhelming. We went to the bar and sat down to order a drink. For 15 mins many staff walked past but not did not acknowledge us or come over to take out order. We flagged someone down eventually. Then when we wanted to pay I had to ask twice for the bill and then ask after ten minutes for someone to take payment. Our room was lovely. Spa treatments that afternoon were average, and only 20 mins, rather than the billed 25 mins. After dinner in the brasserie we sat down in the grand hall area to get an after dinner drink. We had to call a waiter over after 10 mins as no one approached us. He appeared to take our order. But a couple of minutes later a different waiter came over and asked us to give him our order again! The next morning the 3 of us arrived at breakfast and were asked if we wanted a table for two??!! Spa was very busy that day (Easter mon), could not always get into the steam room or sauna when we wanted to. We had 55 min treatment booked - all of them were only 45 mins, and again only average. After our room was serviced only two sets of towels were left, had to ask for third towel. We had booked afternoon teA in the lounge. This was lovely and the service good. But there were lots of noisy children running around which slightly ruined the experience. We had booked dinner in the Lake View restaurant. However, when we turned up at the time we had booked and gave room no. the table was not ready, they said they thought it was for 2 people??! We were asked to wait in the lounge. Another waitress appeared and asked for our surname. She asked if we definitely were joining them in the Lake View Restaurant. Er, as we booked it four weeks ago, yes! All slightly strange. The final issue was when asked for the bill the next morning and found a 30 pound bottle of wine which we did not have was added to our bill. We asked them to remove it which they did, but no apology. Won't be back.

We made a last minute decision to treat ourselves to a night at the Armathwaite for Easter. It didn’t disappoint! We had such a relaxing stay. The Hall itself is truly stunning and very grand yet not overly done. Reception were fantastic. The best thing of all was that bed which has to be the comfiest bed I have ever slept in! Amazing to have a tv in the bathroom, but sadly it didn’t have subtitles available nor did the main tv in the bedroom so I couldn’t watch either TVs. Good tea and coffee making facilities and lovely temple spa products. Fantastic spa, especially the aroma room. I had a full body massage which wasn’t the best I’ve ever had but still lovely. I did enjoy a work out class in the morning as part of our stay. Service in the brasserie was nowhere’s near as good as the main restaurant. Certainly a delightful property and we are very grateful for our stay. There are small things it could improve on which I did provide by way of feedback to reception. We will look clears to returning soon. Thank you.

We stayed here for 2 nights. Room We booked a superior room the bathroom was really nice loved the tv in the bath and the views from the balcony were stunning! The rooms decor was dated. Spa The Spa was good especially the outdoor hot tub. However the actual spa was cold, the swimming pool was cold and the indoor hot tub was cold so you had to go to the outside hot tub to keep warm. Food We had breakfast both days - the continental selectional was pretty poor not much choice, however the cooked breakfast menu had lots of options to choose from. We also ate in the Courtyard bar the food was delicious and a good atmosphere. Staff All staff were really friendly and polite and could not do enough for you. The atmosphere in the hotel wasnt great, far too formal making us feel like we couldnt be ourselves and only offering sherry as a complimentary drink on arrival was strange any soft drinks or a drink for someone under the age of 70 would be great. The place just needs to chill out a bit and it would be a much nicer place to stay.

Bassenthwaite Lake Keswick England

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a leisurely stroll of Lake District Wildlife Park, Armathwaite Hall Hotel is within a 10-minute drive of Mirehouse & Gardens. This 46-room, 4-star hotel has a full-service spa along with an outdoor pool and an indoor pool. It's on a lake and also near Bassenthwaite Lake and St Michael's Church, Isel.


Dining

Free breakfast is included with your stay. Enjoy dining at Courtyard Bar, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 46 individually decorated rooms feature coffee makers, free bottled water, and ironing boards. TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Armathwaite Hall Hotel enjoy a full-service spa, an indoor pool, and an outdoor pool. If you decide to drive, there's free parking. Staff members are on hand to provide concierge services and luggage storage. Other amenities at this spa hotel include a fitness center, a spa tub, and a sauna.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 1783 reviews