Armathwaite Hall Hotel4.0 out of 5.0
Recent guest reviews
Amazing! Such a wonderful place. Very relaxing. Food fantastic, room brilliant. Spa wonderful. Absolutely enjoyed the hotel. Couldn't complain about anything. The evening meal was superb. Breakfast fantastic. We had a great long weekend, food, room, staff etc were all well worthy of a five star recommendation. We thoroughly enjoyed it and felt so relaxed after just a three day visit. Could not recommend highly enough
We booked Armathwaite Hall to celebrate our second wedding anniversary. On arrival we were delighted to hear that we had been upgraded to a suite! Nice one! The room wasn't quite ready so we went to have lunch in the courtyard brasserie. Good choice of dishes, though I found the view of a car park a little disappointing. Prices also reasonable. After lunch we were shown to our room, which had splendid views of the front lawn down to Bassenthwaite Lake and the fells beyond. The room was in the original part of the Hall so had what looked to be original features, though thankfully double glazed windows had been sympathetically fitted to ensure they looked part of the structure. We visited the spa which was excellently maintained with a swimming pool of a good size so lengths could be achieved! The hydrotherapy pool, steam room and outdoor jacuzzi were equally enjoyable. Evening meal was very good, though my main course was a little cool. Choice of wines was very good with tastes to suit all budgets. At times I felt staff were a little eager to remove dishes,though they were attentive. Breakfast was a little slow and having ordered our tea and coffee on arrival it took ages to arrive. Seemingly the reason for this was a problem with the boiler which we only learned after I overhead another resident enquire about her coffee. This should have been dealt with by our waiter so we understood what was going on! Check out was at 11.30 - a good time I think - no rushing after a leisurely breakfast! We left our car at the hotel and set off on a local walk using directions provided by the hotel. Would I return? Yes, but it would need to be for a special occasion as the prices are quite steep for a room with a view of the Lake, which I would always want given I am going to the Lake District! And we've been spoiled having an upgrade to a suite!,
Balconies overlooking the lake,very Comfortable room,friendly staf.service is nice.excellent dinner.walks outside around the hotel is beautifully. spa is situated in the yard with perfect view.in the afternoon there are rabbits all over
My friend and I booked for Tapas and Spa night here. Having been asked if we'd been here before we said no! Usually you get shown around the spa but not this time, we were left to our own devises! 3 different groups of people had been told different things about leaving towels on the bed to reserve them. We thought they had over booked as there was only 1 bed left! When we told them the staff came and pulled off all the towels saying you can't leave towels on empty beds! Needless to say the other groups had something to say when their towels had been removed. But the Spa itself was lovely! The Tapas was nice too! Shame on the lack of customer service!
We stayed at Armathwaite Hall in September 2017 and had a wonderful stay. Our room was excellent and had a balcony overlooking the lake, the staff were very attentive and polite and the food was good, although somewhat expensive in the lakeview restaurant.The food in the brasserie was actually better than in the restaurant. The spa was exceptional, especially the hot tub and we would definitely recommend the back, neck and shoulder massage. The only issue with the spa was our appointments were rearranged at short notice and we couldn't have our treatments at the same time. We will definitely be returning and would highly recommend a stay at this lovely hotel.
We visited here for lunch the bistro staff were all lovely, the service was very good, food portions were excellent, nicely displayed and good value. On the way out of the main entrance my Father took a tumble down the stone steps, he has bad arthritis in his arms so couldn't lift himself back up again and I have to say the receptionist was the most unpleasant one I've ever met so rude! Fortunately for us, the other members of staff were mush nicer and we had help to get him back on his feet.
We visited this spa as part of my sisters hen party. We got some passes with the house we were staying at some phoned up and booked some more with treatments so all 8 of us could use the facilities. When we arrived we were told the house should have given us some passes and that half the group wouldn't be allowed in. The receptionist made absolutely no attempt to help us, stuck her nose up and literally said computer said no. She was rude to everyone and made no attempt to help at all. 2 hours later the rest of the party returned. She glanced at the passes and let the other 4 in. They were not given robes like everyone else and treated like second class citizens. We asked to speak to a manager, she said the manager would come and find us- this never happened. When I ordered a bottle of fizz, I was rudely told that we could only have 2 drinks each- we are adults for goodness sake. The facilities themselves were fine but I am disgusted at how the whole party was treated on such a special occasion. To put it into context, we were not a loud group at all and what was meant to be relaxing was stressful and horrible for all involved. The girl on reception was such a jobsworth and needs a serious reality check. She should not be working in a service industry as has no desire to help people. Would never return to this horrible place.
Afternoon tea on a Friday so it was relatively quiet despite there being a wedding and lots of people using the spa. Lovely view of the lake even in the rain. Disappointing that there was no choice of tea. Savouries/sandwiches were good with plenty of choice. Sweets were more like dessert with cappuccino cream, deconstructed strawberry cheesecake and profiterole. Only lemon drizzle cake and a shortbread. Choice and quality of scones were good. Staff not very friendly or attentive. Overall reasonable value for money at £22.50 but I've had better🙁.
This is the second time this year we have visited Armathwaite Hall, this time with our two children and I have to say it was a very different stay. We had a fabulous room, very large with a separate bedroom for the children which also had a tv in and bunk beds. Our room was very spacious with lovely views over the gardens. We ate in the bistro rather than the restaurant and the meal was very nice and filling, the staff were lovely and great with the kids. The work on the spa has now been completed and it looks fantastic, service in there was great and there is very little I can fault although I do find the offer of 'we can make anything not on the breakfast buffet for you' a little ambiguous but I asked for poached eggs and they came cooked to perfection, however I do like to see a menu but it seems to work for most people. I would recommend this hotel for anyone looking to go somewhere for a special occasion.
I was really excited to visit Armathwaite Spa as a non-resident guest because I stay at the hotel every year. Therefore, I was happy to splash out quite a lot more than other local providers of treatments for the ambience and setting. Having moved locally and being a regular spa visitor, I had high hopes for this venue but was a little disappointed. I had a 90 minute full body massage and a 60 minute facial costing around £200. It was exceptionally disappointing that having spent all that money, I couldn't even sit by the pool or use the actual spa. This was pointed out to me at the time but remained a disappointment throughout my visit. I still can't see why it can't be used - it costs them nothing more. The little smoothie and flapjack after the treatments finished were a nice touch but slightly grotty plastic glasses with water in could be improved. Nice plastic is so easy and cheap to provide and there is no obvious reason why glasses can't be glass if they are not taken poolside. Amy's professionalism and excellent massage and facial were the highlight but I wouldn't say I enjoyed the spectacular setting or facilities with views - the room could have been anywhere and was, frankly, nothing special. My room was a little on the chilly side and I had to ask for an extra degree of heat (which Amy was fine with) but the relaxation room after the treatment was freezing and I really needed the fur blanket. It was not a place for relaxing and reading or dozing off and I soon headed for the hot shower to warm up which was a shame as all the oils washed off. I was badly in need to some personal relaxation and enjoyed the treatments but I think I could have had this elsewhere and will look to trying out a few others locally for my next occasion. Sort out the access to the pool area (rather than charge such an extortionate amount extra) heat up the treatment rooms and relaxation room and add a few more up to date magazines and you have the perfect spa experience. Also, don't penalise guests for not having an old £1 coin for the locker - what's wrong with a key that you can't remove from the lock like you find elsewhere? Armathwaite - you missed a trick. I have just moved into the area and will probably return at some point due to living so locally, but for a real luxury relaxation session, there is better out there I think. I'd love to come back and see whether you have taken any of my comments on board as you would be my venue of choice, albeit a little more expensive than others nearby.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 1661 reviews