6/10 Okay
James
Traveled with partner
Mar 24, 2026
I paid for a villa and it did not match my expectations at all. There was no AC in the whole villa. The place was extremely hot. Also, I paid the extra money for a villa but did not get a kitchen or even a refrigerator. The property was very pretty. They had lots of nice flowers. The spa was also nice but the lack of amenities for the rooms was unacceptable. My friend paid less for a smaller room and he had AC and a fridge. My wife went to complain before our last day and they acted as if we could easily switch to a room with AC. For the life of me I don’t understand why they would think somebody would pay luxury prices to stay in a room without basic amenities. If you are in Cuernavaca then choose any of the other resort hotels. You can go to Mision for the spa and the restaurant but paying their prices for lodging is a terrible idea. At the very least DO NOT spend the extra money for their villa which is complete rip off. $400/night to sweat in your sleep.
James
Stayed 3 nights in Mar 2026


































