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Hc Hotel Canarios Resort & Spa

3.0 star property

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Photo gallery for Hc Hotel Canarios Resort & Spa

2 outdoor pools
Property grounds
Interior
View from property
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Av. Jose Ma Morelos #369. Col. Centro, Cuernavaca, 62000
  • Place, Cuernavaca Cathedral
    ‪5 min walk‬
  • Place, Borda Gardens
    ‪7 min walk‬
  • Place, Robert Brady Museum
    ‪7 min walk‬

Room options

View all photos for Junior Double Room

Junior Double Room | Bed sheets

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

Junior Single Room | Bed sheets

Junior Single Room

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cuernavaca

Located in Central Cuernavaca, Hc Hotel Canarios Resort & Spa is within a 10-minute stroll of sights such as Cuernavaca Cathedral and Museum of the City of Cuernavaca. This 43-room, 3-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Cuernavaca Cathedral - 5 min walk - 0.3 miles
  • Borda Gardens - 7 min walk - 0.4 miles
  • Robert Brady Museum - 7 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Cuauhnahuac Regional Museum - 10 min walk - 0.6 miles

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Monte Blanco - ‬4 min walk
  • ‪Casa Taxco (hotel Lucerito) - ‬4 min walk
  • ‪Restaurante Casa Taxco “Hotel Quinta Lucerito” - ‬4 min walk
  • ‪El Rey De La Arrachera Centro - ‬1 min walk
  • ‪Tacos El Cuñado - ‬2 min walk

About this property

Hc Hotel Canarios Resort & Spa

At Hc Hotel Canarios Resort & Spa, guests have access to a full-service spa, 2 outdoor pools, and free WiFi in public areas. The 24-hour front desk has staff always at the ready.
Guests can expect to find 36-inch TVs with cable channels. Bathrooms offer rainfall showers and free toiletries.
2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 195 for adults and MXN 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 195 for adults and MXN 155 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hc Canarios & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel
Hc Hotel Canarios Resort & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel Cuernavaca

Frequently asked questions

Are free cancellation options available at Hc Hotel Canarios Resort & Spa?

Hc Hotel Canarios Resort & Spa offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Hc Hotel Canarios Resort & Spa?

This hotel is situated in Central Cuernavaca within a 10-minute walk of Borda Gardens, Robert Brady Museum, and Cuernavaca Golf Club. You'll also find Plaza de Armas and Cuauhnahuac Regional Museum less than a mile away.

Is parking available on site at Hc Hotel Canarios Resort & Spa?

No, there isn't parking at this hotel.

Is there a spa at Hc Hotel Canarios Resort & Spa?

There is a full-service spa available for guests to enjoy and services include massages and mani/pedis.

Does Hc Hotel Canarios Resort & Spa include a casino?

No, Hc Hotel Canarios Resort & Spa doesn't have a casino.

Will I find an indoor pool at Hc Hotel Canarios Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Hc Hotel Canarios Resort & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a bar/lounge.

Does Hc Hotel Canarios Resort & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hc Hotel Canarios Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Hc Hotel Canarios Resort & Spa serves continental breakfast each morning for a surcharge from its restaurant.

Does Hc Hotel Canarios Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hc Hotel Canarios Resort & Spa.

Does Hc Hotel Canarios Resort & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hc Hotel Canarios Resort & Spa?

No, there aren't any guestrooms with balconies at Hc Hotel Canarios Resort & Spa.

Hc Hotel Canarios Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Letica Caire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usualmente yo no pongo críticas en los hoteles, pero esta vez si lo merecen, la habitación sucia, las sábanas no las habían lavado y lo confirme cuando me di cuenta que había ropa en el closet del huésped anterior, aparte llegamos 2 hrs antes y nos cobraron 15pñ0 pesos por hora cuando yo había llamado y me dijeron que si las tenían no las daban sin problema, y al salir pedí una hora de extensión y me la negaron. El SR. . FERNANDO de repeccion poco empatica, Cabe mencionar que pagamos habitaciones y con todas fue igual. El desayuno bastante malo, solo huevos con jamon y dos salsas para chilaquiles y frijoles refritos. NO Pan No fruta, y a eso le llaman desayuno bufet. Que triste porque la ocación anterior había estado muy contenta. No vayan hay mejores en Cuernavaca de verdad.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Espiridión René

Disliked: Cleanliness
Increíblemente no teníamos toallas en la habitación y cuando las solicite me llevaron dos, pero una sucia, volví a solicitar otra. El secador de pelo descompuesto, solamente una sábana en las camas, increíble creerlo, es la primera vez que me sucede.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Ivan Alfredo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habia toallas rotas y el inmueble descuidado
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alberto Luis

Liked: Cleanliness, staff & service
Muy buena disposición del personal para ayudar
Stayed 1 night in Jan 2024
Verified

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Esperaba más

La atención fue buena pero la limpieza de la habitación estuvo muy mal, desde q llegamos el baño estaba sucio sobró todo la regadera y nos fuimos y seguía peor no movieron nada para barrer y seguía todo el polvo y un día estaban barriendo afuera a las 7 am y pues se supone q uno va a descansar y dormir hasta tarde
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

GERARDO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Falta limpieza en cuartos, mal olor
Stayed 1 night in Dec 2023
Verified

4/10 Poor

rick

Disliked: Cleanliness, amenities, property conditions & facilities
El. Personal muy bien pero la limpieza del baño muy mal el WiFi terrible la programación de la TV muy mal y el agua de las albercas muy fría y una alberca sucia la verdad deja mucho q desear en comparación con la. Fotos q subieron
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Erick

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Instalaciones viejas
Stayed 1 night in Dec 2023
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio justo
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos cancelaron echándoles la culpa a ustedes y no los respetaron la reserva
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Luz Elena

No lo recomiendo para hospedarse porque les importan los eventos privados y no los huéspedes para descansar, no hay opción de comida, no hay bebidas, no les interesa ofrecer buen servicio, según el restaurante es hasta las 8pm y no me quisieron atender a las 7.30 PM para una merienda de papas fritas , tuve que salir a buscar algo para merendar. NO LO RECOMIENDO NO VOLVERÉ , Recomiendo a expidió que no lo promocione
Verified

6/10 Okay

Walter Daniel

Liked: Cleanliness
no salió agua caliente para bañarse
Stayed 1 night in Oct 2023
Verified

6/10 Okay

María Elvia

Liked: Cleanliness, staff & service
Las instalaciones ya están desgastadas, por la noche para que saliera agua caliente se desperdicio mucha agua, el personal es muy amable , pero en las fotos se veía más cómodo. La cama ses muyyy dura
Stayed 1 night in Oct 2023
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
A mi me gusta a pasto
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Delia Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación a las 3 no estuvo lista . Solo fuimos un dia y no tuvimos agua ni en la noche ni el la mañana
Stayed 1 night in Aug 2023
Verified

8/10 Good

Arantza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están muy lindas. El personal es muy atento. Aunque la habitación permitía entrar el ruido externo. Fuera de eso, disfrutamos la estancia, la alberca es linda y cómoda. Se siente como una mini villa.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Alfredo

Liked: Amenities
Muy atentos en el servicio tiene dos albercas una estaba descuidada pero se podia usar lo unico malo que puedo anotar son los colchones si necesitan invertir en ellos de verdad uno esoera descansar en camas confortables pero en general muy bien
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

ALMA PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Jul 2023
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Fernanda

Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Concepcion

Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Andrea Isavela

Stayed 2 nights in Nov 2023