Hc Hotel Canarios Resort & Spa

3.0 star property

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Photo gallery for Hc Hotel Canarios Resort & Spa

2 outdoor pools
Interior
Property grounds
Property grounds
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Av. Jose Ma Morelos #369. Col. Centro, Cuernavaca, 62000
  • Place, Cuernavaca Cathedral
    ‪5 min walk‬
  • Place, Borda Gardens
    ‪7 min walk‬
  • Place, Robert Brady Museum
    ‪7 min walk‬

Room options

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Junior Single Room

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cuernavaca

Located in Central Cuernavaca, Hc Hotel Canarios Resort & Spa is within a 10-minute stroll of sights such as Museum of the City of Cuernavaca and Borda Gardens. This 43-room, 3-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Cuernavaca Cathedral - 5 min walk - 0.3 miles
  • Borda Gardens - 7 min walk - 0.4 miles
  • Robert Brady Museum - 7 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Cuernavaca Golf Club - 9 min walk - 0.5 miles

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Restaurante Casa Taxco “Hotel Quinta Lucerito” - ‬4 min walk
  • ‪Monte Blanco - ‬4 min walk
  • ‪Nutri Gordas Doña Manuela - ‬5 min walk
  • ‪Rioni pizzería napolitana - ‬5 min walk
  • ‪Le Cafe Du Monde - ‬3 min walk

About this property

Hc Hotel Canarios Resort & Spa

At Hc Hotel Canarios Resort & Spa, guests have access to a full-service spa, 2 outdoor pools, and free WiFi in public areas. The 24-hour front desk has staff always at the ready.
Guests can expect to find 36-inch TVs with cable channels. Bathrooms offer rainfall showers and free toiletries.
2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 195 for adults and MXN 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 195 for adults and MXN 155 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hc Canarios & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel
Hc Hotel Canarios Resort & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel Cuernavaca

Frequently asked questions

Are free cancellation options available at Hc Hotel Canarios Resort & Spa?

Hc Hotel Canarios Resort & Spa offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Hc Hotel Canarios Resort & Spa?

This hotel is situated in Central Cuernavaca within a 10-minute walk of Borda Gardens, Robert Brady Museum, and Cuernavaca Golf Club. You'll also find Plaza de Armas and Museum of the City of Cuernavaca less than a mile away.

Is parking available on site at Hc Hotel Canarios Resort & Spa?

No, there isn't parking at this hotel.

Is there a spa at Hc Hotel Canarios Resort & Spa?

There is a full-service spa available for guests to enjoy and services include mani/pedis and massages.

Does Hc Hotel Canarios Resort & Spa include a casino?

No, Hc Hotel Canarios Resort & Spa doesn't have a casino.

Will I find an indoor pool at Hc Hotel Canarios Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Hc Hotel Canarios Resort & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a full-service spa.

Does Hc Hotel Canarios Resort & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hc Hotel Canarios Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Hc Hotel Canarios Resort & Spa serves continental breakfast each morning for a surcharge from its restaurant.

Does Hc Hotel Canarios Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hc Hotel Canarios Resort & Spa.

Does Hc Hotel Canarios Resort & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hc Hotel Canarios Resort & Spa?

No, there aren't any guestrooms with balconies at Hc Hotel Canarios Resort & Spa.

Hc Hotel Canarios Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Espiridión René

Disliked: Cleanliness
Increíblemente no teníamos toallas en la habitación y cuando las solicite me llevaron dos, pero una sucia, volví a solicitar otra. El secador de pelo descompuesto, solamente una sábana en las camas, increíble creerlo, es la primera vez que me sucede.
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024

6/10 Okay

Concepcion

Stayed 1 night in Nov 2023

2/10 Terrible

Letica Caire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usualmente yo no pongo críticas en los hoteles, pero esta vez si lo merecen, la habitación sucia, las sábanas no las habían lavado y lo confirme cuando me di cuenta que había ropa en el closet del huésped anterior, aparte llegamos 2 hrs antes y nos cobraron 15pñ0 pesos por hora cuando yo había llamado y me dijeron que si las tenían no las daban sin problema, y al salir pedí una hora de extensión y me la negaron. El SR. . FERNANDO de repeccion poco empatica, Cabe mencionar que pagamos habitaciones y con todas fue igual. El desayuno bastante malo, solo huevos con jamon y dos salsas para chilaquiles y frijoles refritos. NO Pan No fruta, y a eso le llaman desayuno bufet. Que triste porque la ocación anterior había estado muy contenta. No vayan hay mejores en Cuernavaca de verdad.
Stayed 1 night in Feb 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Ivan Alfredo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habia toallas rotas y el inmueble descuidado
Stayed 1 night in Feb 2024

8/10 Good

Alberto Luis

Liked: Cleanliness, staff & service
Muy buena disposición del personal para ayudar
Stayed 1 night in Jan 2024

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Esperaba más

La atención fue buena pero la limpieza de la habitación estuvo muy mal, desde q llegamos el baño estaba sucio sobró todo la regadera y nos fuimos y seguía peor no movieron nada para barrer y seguía todo el polvo y un día estaban barriendo afuera a las 7 am y pues se supone q uno va a descansar y dormir hasta tarde
Stayed 2 nights in Dec 2023

10/10 Excellent

Fernanda

Stayed 3 nights in Dec 2023

6/10 Okay

GERARDO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Falta limpieza en cuartos, mal olor
Stayed 1 night in Dec 2023

4/10 Poor

rick

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El. Personal muy bien pero la limpieza del baño muy mal el WiFi terrible la programación de la TV muy mal y el agua de las albercas muy fría y una alberca sucia la verdad deja mucho q desear en comparación con la. Fotos q subieron
Stayed 3 nights in Dec 2023

8/10 Good

Erick

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Instalaciones viejas
Stayed 1 night in Dec 2023

8/10 Good

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio justo
Stayed 1 night in Dec 2023

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos cancelaron echándoles la culpa a ustedes y no los respetaron la reserva
Stayed 2 nights in Dec 2023

6/10 Okay

Luz Elena

No lo recomiendo para hospedarse porque les importan los eventos privados y no los huéspedes para descansar, no hay opción de comida, no hay bebidas, no les interesa ofrecer buen servicio, según el restaurante es hasta las 8pm y no me quisieron atender a las 7.30 PM para una merienda de papas fritas , tuve que salir a buscar algo para merendar. NO LO RECOMIENDO NO VOLVERÉ , Recomiendo a expidió que no lo promocione

10/10 Excellent

Andrea Isavela

Stayed 2 nights in Nov 2023

8/10 Good

Alma Rosa

Stayed 1 night in Oct 2023

6/10 Okay

Walter Daniel

Liked: Cleanliness
no salió agua caliente para bañarse
Stayed 1 night in Oct 2023

6/10 Okay

María Elvia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Las instalaciones ya están desgastadas, por la noche para que saliera agua caliente se desperdicio mucha agua, el personal es muy amable , pero en las fotos se veía más cómodo. La cama ses muyyy dura
Stayed 1 night in Oct 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service
A mi me gusta a pasto
Stayed 4 nights in Sep 2023

6/10 Okay

ALMA PATRICIA

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Delia Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación a las 3 no estuvo lista . Solo fuimos un dia y no tuvimos agua ni en la noche ni el la mañana
Stayed 1 night in Aug 2023

8/10 Good

Arantza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están muy lindas. El personal es muy atento. Aunque la habitación permitía entrar el ruido externo. Fuera de eso, disfrutamos la estancia, la alberca es linda y cómoda. Se siente como una mini villa.
Stayed 2 nights in Aug 2023