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Santa Lucia House - Forum

4.0 star property
Hotel in Cuenca with free breakfast and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Santa Lucia House - Forum

Reception
32-inch flat-screen TV with satellite channels, TV
Terrace/patio
Exterior
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Place, Plaza Rotary Market
    ‪2 min walk‬
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪5 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(21 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Cuenca

Located in Downtown Cuenca, Santa Lucia House - Forum is next to Plaza Rotary Market and Civic Plaza. This 4-star hotel has 12 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.1 miles
  • Calderon Park - 3 min walk - 0.2 miles
  • New Cathedral of Cuenca - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬4 min walk
  • ‪Raymipampa - ‬5 min walk
  • ‪Negroni - ‬5 min walk
  • ‪Angelus by Tutto Freddo - ‬5 min walk
  • ‪Yaw - ‬6 min walk

About this property

Santa Lucia House - Forum

Hotel in Cuenca with free breakfast and a 24-hour front desk
Guests of Santa Lucia House - Forum enjoy free WiFi in public areas, a meeting room, and a terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 24 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. This smoke-free hotel also has a water dispenser.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Is a free cancellation option available at Santa Lucia House - Forum?

Santa Lucia House - Forum offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Santa Lucia House - Forum?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Santa Lucia House - Forum on Dec 1, 2025 start from $53.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Santa Lucia House - Forum?

This hotel is situated in Downtown Cuenca, just steps from Plaza Rotary Market and Civic Plaza, and within a short walk of Calderon Park. You'll also find San Francisco Plaza Market and Río Tomebamba & Calle Larga less than a mile away.

Is there parking available at Santa Lucia House - Forum?

Yes, self parking is offered for free at the hotel.

Does Santa Lucia House - Forum feature a casino?

No, Santa Lucia House - Forum doesn't have a casino.

Is there an indoor pool at Santa Lucia House - Forum?

No, there is no indoor pool at this hotel.

Is Santa Lucia House - Forum a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and free breakfast plus some guestrooms include city views.

Does Santa Lucia House - Forum have a hot tub?

No, this hotel doesn't have a spa tub.

Does Santa Lucia House - Forum have a restaurant with a breakfast menu?

Santa Lucia House - Forum offers free English breakfast each morning though there is no restaurant.

Does Santa Lucia House - Forum allow pets to stay for free?

No, pets aren't allowed at Santa Lucia House - Forum.

Are there connecting rooms at Santa Lucia House - Forum?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Santa Lucia House - Forum?

The closest major airport to Santa Lucia House - Forum is Cuenca (CUE-Mariscal Lamar), which is 1.8 mi away (12 minutes by car).

Are there rooms with balconies at Santa Lucia House - Forum?

No, there aren't any guestrooms with balconies at Santa Lucia House - Forum.

Santa Lucia House - Forum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 461 reviews
Rating 8 - Good. 77 out of 461 reviews
Rating 6 - Okay. 20 out of 461 reviews
Rating 4 - Poor. 9 out of 461 reviews
Rating 2 - Terrible. 10 out of 461 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property with friendly staff and great breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful hotel! I felt like i was in Italy, yet right outside was Ecuadorian chocolate and coffee. And everything else. The receptionist was lovely and very helpful. It is on a VERY busy street, so i would not want to be driving there, and ther room I was in was next to the reception area, so it was noisy. Ask for a room farther away if noise bothers you.
Stayed 1 night in Aug 2025

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Brian, ALBANY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lobby and staff are wonderful.
Stayed 1 night in Aug 2025

10/10 Excellent

gloria Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , excellent breakfast and service
Stayed 4 nights in Jul 2025

8/10 Good

CARLOS, key biscayne

Liked: Cleanliness, staff & service, property conditions & facilities
nice and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2025

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, near city center and river with a helpful staff. Nice breakfast, quiet. I will return to Santa Lucia House!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Elssye Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cozy and beautiful place to stay. Like a home away from home. Great place and very central in the hearth of the Cuenca City. We love this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

chris, San Diego

Liked: Staff & service, amenities, property conditions & facilities
Both the Hotel, and especially the Staff - provided outstanding customer service!!!
Stayed 1 night in Jul 2025

10/10 Excellent

chris, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Staff, simply great experience!!
Stayed 1 night in Jul 2025

10/10 Excellent

Charles D

Very clean and comfortable. Staff were extremely friendly and helpful. Great location, within walking distance of most major sites of interest.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cintya

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed this property because the free breakfast was served kindly and thoughtfully. I also booked tours like the Cajas and a Bus ride to Turi through them. As an English speaker, the receptionists were attentive to my questions and answered them well.
Stayed 3 nights in May 2025

10/10 Excellent

Dana, Garland

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful stay in a classy upscale retro hotel. Walking to almost everything. This was a great choice for us.
Stayed 5 nights in May 2025

10/10 Excellent

Augustus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is absolutely nothing negative about this place! It’s so beautiful and very well maintained. There is only 2 floors no elevator because it’s very antique everything from the floors the walls are so beautiful the room we had was on the 2nd floor it was so beautiful and the bathroom are updated. The service is amazing! The breakfast is very fresh no buffet they prepare it for you. I absolutely love this place and will definitely go back many more times to stay!! Thank you all so much!!
Stayed 4 nights in Apr 2025

10/10 Excellent

gabriela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias, muy rico todo
Stayed 1 night in Mar 2025

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely colonial style hotel with an excellent staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

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