- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Due to national regulations, cash transactions can't exceed EUR 2500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
NH Ciudad de Cuenca4.0 out of 5.0
Recent guest reviews
There is so much guest noise going on in this place, it is difficult to identify where it's coming from. It's not just "is it the room next door/above/below?". It's a case of "which rooms on which floors?" The rooms themselves are very small, not helped by the dark blue paint. The downstairs reception area had one sofa, and nowhere else to comfortably sit. It is not a welcoming, attractive hotel, and the reception staff were functional and efficient. Parking was plentiful and free, but the hotel was at the opposite end of the new town, which you had to get through to em ark on the old town. A 35min walk. I feel this is a two star hotel, at best, and, if I returned to Cuenca, I would not stay there a second time
Good hotel, but far from the centre. Nice staff, poor restaurant meal quality though, but very lovely Cuenca. Very thin walls!!! You'll enjoy the streets, don't pay extra for this property, take some small hotels room.
The hotel is situated on a main avenue not far from the center of town and about 20mn walk from the old city, that is fascinating. There is a lot of free parking in the street next to the hotel. Breakfast buffet is not the cheapest but absolutely worth it ! Staff at the reception has been extremely helpful with all requirements and help needed. It is not the most modern NH property, but comfortable and affordable.
Great hotel with great service let down by poor level of air conditioning. Although the beds were very comfortable, we had a very poor nights sleep due to the room temperature. The staff did try to help by offering to move us to a different room but it was just the same.
Spent two nights here to explore Cuenca. Found the place no problem, and there was plenty of places to park free outside without using the hotel paid car park. Staff were friendly and helpful....it helps that we speak Spanish reasonably well. The room was a typical chain hotel space but clean and comfortable. The hotel is a half hour walk to the new town with its restaurants and tapas bars etc. Then a further 30 minute walk uphill to the top of the old historic quarter and the castle. Worth remembering if you can't walk too far. Of course there are taxis, buses, and a motorised tourist train available to help. Don't eat at the hotel though. We made that mistake on one night when it rained. An empty room, no atmosphere, and very mediocre, no poor, expensive food. That was a big mistake having enjoyed a fantastic Spanish tapas trip out the previous night.
Located a few minutes from the center. Very good price. Clean, well decorated. We arrived in the car but we went walking around. Nice area,. The hanging house are not far away but you nee the car to go. Good option for the price.
Average hotel, looks nice. The shower gives little water and so hard to manipulate it is too hot or too cold. Nothing in between. Stayed at the 6th floor. Nice view. Good breakfast paid 11 euros and near worth it
A decent hotel, nice rooms, easy access. Reception not unfriendly but limited English makes advice a bit sketchy. There are welcoming variety of iced water drinks in reception. To get to the hotel you need to be going south on Hermanos Becerril, on the side access road. You can park on this road or turn right on Ronda San Jose to the hotel entrance and park on either side of this space. To walk to hanging houses (casa colgadas) and bridge to the Parador, go north up Becerril and Fermi Caballero, then right on Ramona y Caja, Las Torre, Paseo de Huecar. No need to hike up to plaza mayor like I did. For the Castillo, best way, cross road from hotel, turn right for 100 yards to bus stop. Reception told me to take line 1 (red) to plaza mayor, but it's still a stiff hike up to the Castillo. Line 2 (blue) takes you right up to the Castillo. You could drive along Colon, then wind up to plaza mayor along the bus route. There is a big car park at the Castillo, but bus is easier. You can then walk downhill all the way to the hotel. Either through paseo del Huecar, or drop down footpath to river on the north side and back over puente San anton, lovely walk. Dinner at hotel is good and great value at €15 for 3 courses, bread, water, wine and coffee. Only starts at 8:30 though.
A nice, clean fresh and airy hotel room. No frills or fuss but pure comfort and cleanliness. Nice to spend a weekend. Perfectly located within walking distance of the main attractions in Cuenca city centre. (Cuenca is small though)
She stayed one night in November 2016 to break the drive from Alicante to Santander. Travelling from the south the hotel was easy to find on the main road entering the 'new' part of the city. Adjoining streets offered an abundance of parking, i.e. there were plenty of places in close proximity and many immediately outside the hotel. The hotel was smartly furnished, clean, tidy and very comfortable, especially the bed! Breakfast was excellent. Plenty of choice and expertly & appetisingly laid out. Great! On such a short stay we didn't use all of the facilities but what we did use was very satisfactory. The staff were courteous and very helpful. The city map we were given, with tips of where to go, was very useful. Thanks. Be prepared, the hotel is about 30 minutes walk from the 'old town' where several more hours can be consumed walking around this fabulous city. But it is essential viewing. Like us, you will need to make room in your diary for a further visit. Cuenca oozes history and wonderful architecture. Don't miss it. Den & Jan Strudwick
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
- Business center
Located within a mile (2 km) of Los Tiradores, NH Ciudad de Cuenca is within 2 miles (3 km) of Castile-La Mancha Science Museum. This 4-star hotel has 74 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. Located centrally in Cuenca, it's also near Mangana Tower and Cuenca Cathedral.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start weekdays with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
The 74 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Desks are also included.
At NH Ciudad de Cuenca, guests have access to a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 9 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 6 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 964 reviews