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Parador de Cuenca

4.0 out of 5.0

Recent guest reviews

Just amazing: beautiful building, great rooms, stunbning views, beautiful town and environment. Highly recommend this parador. We were there in April and it was quite cold, but we did not mind the cold, because it was so fantastic!

This monastery was built in the 16th century, but it has been refurbished into a 21st century hotel. Our room was exceptional and the view of old cuenca was gorgeous! The walk over the bridge form the parador into the old city was steep streets with lots of charm all around. The only down side of the parador was that we were unable to use the internet in our room.....although it was available in the common areas. I can think of no other negatives, only positives!

We planned family Easter holidays in Cuenca and decided to stay in the Parador of Cuenca. The location is optimum. I wish that they could have more common spaces inside the building, from where you can enjoy the view, unfortunately the architecture is not allowing so (obviously it is an old "convento", which was not build to enjoy views :) ). From the Parador, it is a nice walk towards the old town, crossing the bridge with spectacular views. The service of the bar was efficient, with very friendly personnel. We really liked the bar. As regards the restaurant: There is space for improvement, as we noticed large delays during breakfast. It took them at least 15-20 min until someone asked if we wanted coffee and milk. Particularly during the Easter morning the breakfast room was a bit of a mess with dirty plates remaining on the tables etc. The person responsible should have planned to have more persons at least during the morning to cope with the demand. Food was OK, although we didn´t like the bread. Breakfast was typical Parador - at good level, although there was no salmon (I´m used to get salmon in the morning :/ ). All-in-all I will be fair to say that it was a pleasant experience, although service needs to be improved.

The town of Cuenca itself is a must see when in Spain. It’s very quaint cobble streets, long bridge that connects the hotel to the town is long and narrow. We found the locals not very friendly to foreign tourists, but maybe because not many visit the place . The parador-a use to be a convent and one can see all the remains still. The rooms are large and very clean comfortable. We were celebrating a friends birthday so we had dinner in their restaurant downstairs and the food was amazing though not cheap. Good service and very polite and helpful staff Breakfast was simple and basic. I would highly recommend people visiting Cuenco to stay here but you need to book way in advance as it’s very popular with Spaniards coming from all around Spain. We thoroughly enjoyed our stay

If you go to Spain, you definitely need to know this place. Cuenca is a magical town with hanging houses, and there isn’t a better place to stay than this Parador. A former convent that served as a Hospital during the civil war, is located in a marvelous place where you have the best views of the town. A must-do!

It’s in a glorious location and perfect for the old town. The food and services are good but the Parador has become a corporate environment and in so doing has lost the charm to be found in other Paradors such as Siguenza. The inside environment does not reflect the external appearance or the historical heritage. If your looking for a heritage stay then this Parador is not up to scratch. The service is excellent and could not be faulted as could not the friendly and helpful staff.

Parador hotels occupy some of Spain’s finest, most interesting and best located historical buildings and this one is no exception. Sitting atop a steep bluff overlooking the dramatic gorge that separates it from Cuenca’s famous Casa Colgades (hanging houses), the hotel is a tasteful and well-executed recycling of the sixteenth century Convent of San Pablo. The hotel’s rooms and facilities revolve around a large glazed atrium that once did duty as the convent’s cloister. The focus of a convent is inward so few of the hotel’s rooms can take advantage of the panorama that surrounds it but what’s inside cuts a good compromise and the view is but a few steps away. Unfortunately, despite all the plusses perfection eludes it by a considerable measure but it was still an interesting place to stay. The good: our suite (109) was clean, very spacious, comfortable, mostly quiet and tastefully decorated with sufficient period Castilian flourishes to sustain the character. Everything expected was there and most of it worked as expected. The king bed was firm but otherwise OK, the linens clean and crisp and the bath linens plush. The bathroom was similarly spacious, well laid out and adequately appointed, The plumbing worked fine as did most of the electrics. The included (in our package) breakfast was a fair quality and well serviced buffet of local staples taken in a grand old coffered-ceiling dining room more reminiscent of Hogwarts than a convent refectory. We had one dinner at the hotel’s restaurant and both the service and the cuisine were up to expectations. The not so good: the electronic lock mechanism on our room safe did not work. Because the suite was way too warm we turned off the air-conditioning on arrival but the suite stayed very warm despite the windows being opened to the very chilly outside conditions. After a time, we discovered what appeared to be an air-conditioning vent that discharged warm air no matter what the room AC settings were. There was also a column heater in the bathroom that had no controls and perpetually fluctuated between warm and hot. The juxtaposition of the bathroom and living room doors was such that opening one obstructed the other. There was no night-light in the suite and with the window shutters closed the place was pitch black. The property has been doing duty as a hotel for the better part of the last quarter century and some of the décor and fittings are showing their age – especially the bathroom and some of the electrics. A substantial renovation of the guest’ rooms can’t be too far away. The included Wifi did not always work well in our suite. When we had trouble it was necessary to go down to the common areas around the atrium to ensure a stable connection. The annoying: we tried to call the front desk and the restaurant on a number of occasions during our stay and never once was the phone answered. There are over 60 rooms in the hotel and the included parking is on a first come basis for which there are maybe 20 or so identifiable parking spaces plus a dozen or so other “places” in which a vehicle can be shoehorned with varying degrees of security. After that you’re on your own and the nearest public parking is a 300m haul down in the gorge. The living room in our suite seemed to abut a bathroom of the adjoining guestroom because the sound of rushing water would assail the room at times during the late evenings and early mornings. We counted ourselves fortunate that the occupants took short showers.

This hotel is beautiful however the service was hardly accepted. Though there is phone in the room, no catalog as for which extension direct to reception desk and we need to go to the reception ourselves to ask for water boiler (something I assume would be equipped in every room of a four star hotel). My partner was not feeling well so we ordered room service, staff in restaurants hardly understand our request and took 2-3 calls to explain what we need. After we finished the meal, we call the restaurant again to ask them to collect the dishes, the call was hang up twice because I don't understand espanol. In the end, the dishes stay in our room overnight. I would appreciate if the hotel realised there are some customer does not understand espanol and provided timely support in English.

Thought the location was excellent. Nice large well-appointed room. With bar-cafeteria and dinning on site was a bonus but rather pricey 😬 Bar and food was good and decent pricing for what we got in this cosy quiet facility. Did dinner on large dinning hall one night and were disappointed in the overall quality for the price being charged. Ate in town the 2nd night with much better experience and cost.

There is no need for me to repeat the positive comments that have been said about such aspects of the Parador de Cuenca as its setting and ambiance. They are undeniable. And the service we experienced was, in general, quite good. We particularly liked how the people at the reception desk spoke Spanish to us, slowly and with careful enunciation, as though they appreciated our efforts to speak in Spanish. Our large room was comfortable, with furniture that was consistent with the historical nature of the building. However, the plumbing needs improvement. Among other things, the water was not consistently hot and that was a problem when taking a shower. Our room package included breakfast, which had a wide selection of baked goods, but a more limited selection of fruit, cheese, meats. Freshly fried eggs were periodically added to the buffet, but there was no indication that eggs cooked-to-order were available. The coffee was too strong even for me, and I like strong coffee. We paid extra for a room with a view of the hanging houses, but had I seen the view of the countryside from the other side of the hotel, I might not have felt it was worthwhile to pay extra to face the hanging houses.

Subida San Pablo, s/n Cuenca Cuenca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Parador de Cuenca places you next to San Pablo Footbridge and Hanging Houses of Cuenca. This 63-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Museum of Spanish Abstract Art and Diocesan Museum are a short walk away.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.


Rooms

All of Parador de Cuenca's 63 air-conditioned rooms provide minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Rooms also include desks.


Property features

Guests of Parador de Cuenca have access to an outdoor pool, a fitness center, and a sauna. Self parking is offered for EUR 15.00 per night. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, 2 meeting rooms, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 1532 reviews