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Recent guest reviews

Great location. Many restaurants around. Most things walking distance.

-The rooms were very spacious. Beds were comfortable and the bathroom was large enough and modern. -View from the balcony was great. -Closeness to Parque Calderon was nice. -Hotel staff was very helpful and spoke good English.

It is a nice traditional place with good and kind service. I have only one disappointing aspect, at web page they offer airport transfer, but when I called to request it, they answered me they can't provide it. If they don't have it should change it at the web page.

Treated like a valued guest here. Staff was exceptionally professional, attentive and friendly. Rooms and building are beautifully refurbished to reflect a bygone era (except for bathroom which was modern and included a fabulous massage/rain shower). Buffet breakfast includes both hot and cold options with many fruits represented. Location is great - in the heart of the historic area, less than five minute walk to main square. Excellent overall value.

Nice and comfortable boutique hotel in the city. Close to everything. Try the restaurant it had the best pasta I have ever eaten and was reasonably priced.

The breakfast was great with a good selection of fruits, coffee, tea, freshly squeezed juices, eggs, and local food. The staff wasn't helpful in terms of local things to do, seems like they either don't care to share or just simply don't know too much.

The hotel staff was friendly and helpful. The breakfasts were good and the staff was able to make eggs to order. The room was very clean and well kept. It was a bit noisy as it was an older building and sound traveled well. Having complimentary bottled water on hand was very nice indeed.

Hotel is beautiful. Nice clean rooms with excellent remodeled bathroom amenities. Wonderful breakfast included and good options in restaurant for dinner

President Borrero 12-08 Cuenca Azuay

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Plaza Rotary Market is within a 5-minute walk of Hotel Boutique Los Balcones while other popular sites like Calderon Park are within a 15-minute stroll. This 3.5-star hotel has 15 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.


Dining

Free full breakfast is served each morning from 7:00 AM to 10:30 AM. Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

The 15 rooms are soundproofed and have an array of amenities, including iPod docks, private yards, and refrigerators. 32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Other amenities include minibars, dishwashers, and free international calls.


Property features

Guests of Hotel Boutique Los Balcones enjoy a rooftop terrace, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 10 per day, or you can take advantage of the airport shuttle during limited hours for USD 10 per room roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this hot springs hotel include coffee/tea in a common area, a computer station, and a library.

Room options

Twin Room, Balcony

2 Large Twin Beds | Sleeps 3

Apartment, 1 Queen Bed, Kitchen

1 Queen Bed | Sleeps 2

Triple Room, Balcony

1 Double Bed and 2 Twin Beds | Sleeps 3

Double Room, Patio

1 Queen Bed | Sleeps 2

Guest reviews for Hotel Boutique Los Balcones

Everyone (6) Couples (2)
3
Partner Couples

Great location. Many restaurants around. Most things walking distance.

By on Oct 20, 2019

Review comment responded on Oct 21, 2019

Thank you so much, for choosing us.

4
Partner Couples

-The rooms were very spacious. Beds were comfortable and the bathroom was large enough and modern. -View from the balcony was great. -Closeness to Parque Calderon was nice. -Hotel staff was very helpful and spoke good English.

By on Mar 11, 2019

Review comment responded on Mar 25, 2019

Thank you for choosing us for your stay at the lovely city of Cuenca.

4
Everyone

By on Feb 19, 2019

Review comment responded on Apr 8, 2019

Thank you for choosing us, for your visit at the lovely city of Cuenca.

4
Business Business

It is a nice traditional place with good and kind service. I have only one disappointing aspect, at web page they offer airport transfer, but when I called to request it, they answered me they can't provide it. If they don't have it should change it at the web page.

By , from Quito on Feb 19, 2019

Review comment responded on Feb 24, 2019

Thank you, for choosing us for your visit to the lovely city of Cuenca.

5
Everyone

Treated like a valued guest here. Staff was exceptionally professional, attentive and friendly. Rooms and building are beautifully refurbished to reflect a bygone era (except for bathroom which was modern and included a fabulous massage/rain shower). Buffet breakfast includes both hot and cold options with many fruits represented. Location is great - in the heart of the historic area, less than five minute walk to main square. Excellent overall value.

By on Jan 28, 2019

Review comment responded on Jan 30, 2019

Thank you for choosing us for your visit at the lovely city of Cuenca.

5
Everyone

Nice and comfortable boutique hotel in the city. Close to everything. Try the restaurant it had the best pasta I have ever eaten and was reasonably priced.

By , from Hawaii on Jun 12, 2018

4
Everyone

The breakfast was great with a good selection of fruits, coffee, tea, freshly squeezed juices, eggs, and local food. The staff wasn't helpful in terms of local things to do, seems like they either don't care to share or just simply don't know too much.

By on May 14, 2018

5

the hotel staff was friendly and helpful.

Everyone

The hotel staff was friendly and helpful. The breakfasts were good and the staff was able to make eggs to order. The room was very clean and well kept. It was a bit noisy as it was an older building and sound traveled well. Having complimentary bottled water on hand was very nice indeed.

By , from San Diego on Feb 10, 2018

5

beautiful place to stay

Everyone

Hotel is beautiful. Nice clean rooms with excellent remodeled bathroom amenities. Wonderful breakfast included and good options in restaurant for dinner

By , from t on Apr 2, 2017

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