Best Western The Westerly Hotel

3.0 star property
Hotel in Courtenay with 3 restaurants and free breakfast

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Photo gallery for Best Western The Westerly Hotel

Exterior
Lobby
3 bars/lounges, pub
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Place, Sid Williams Theatre
    ‪11 min walk‬
  • Place, Courtenay and District Museum and Paleontology Centre
    ‪12 min walk‬
  • Place, Courtenay and District Memorial Outdoor Pool
    ‪18 min walk‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

7.8 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Courtenay

Best Western The Westerly Hotel is a short stroll from Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre. This 67-room, 3-star hotel has free in-room WiFi along with free self parking and a gym.

What's nearby

  • Sid Williams Theatre - 11 min walk - 0.6 miles
  • Courtenay and District Museum and Paleontology Centre - 12 min walk - 0.7 miles
  • Simms Millennium Park - 13 min walk - 0.7 miles
  • Landmark Cinemas Courtenay - 18 min walk - 1.0 mile
  • Courtenay and District Memorial Outdoor Pool - 18 min walk - 1.0 mile

Getting around

  • Comox, BC (YQQ-Comox Valley) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Browns Socialhouse - ‬2 min walk
  • ‪Flying Canoe West Coast Pub - ‬1 min walk
  • ‪Rhodos - ‬9 min walk
  • ‪Dairy Queen - ‬6 min walk

About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and free breakfast
Guests of Best Western The Westerly Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and express check-in.
Guests can expect free WiFi and 50-inch Smart TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per day
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Frequently asked questions

What's there to do within easy reach of Best Western The Westerly Hotel?

This hotel is located in Courtenay, a short 19-minute walk from Courtenay and District Memorial Outdoor Pool and also 12 minutes on foot from Sid Williams Theatre. You'll also find Courtenay and District Museum and Paleontology Centre and Simms Millennium Park less than a mile away.

Is parking available on site at Best Western The Westerly Hotel?

Yes, covered self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western The Westerly Hotel feature a casino?

No, Best Western The Westerly Hotel doesn't have a casino.

Will I find an indoor pool at Best Western The Westerly Hotel?

No, there is no indoor pool at this hotel.

Is Best Western The Westerly Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a smart TV as well as 3 bars.

Are there hot tubs at Best Western The Westerly Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western The Westerly Hotel have a restaurant with a breakfast menu?

Yes, Best Western The Westerly Hotel has 3 restaurants, and serves free full breakfasts each morning.

Will Best Western The Westerly Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western The Westerly Hotel for a fee of CAD 20 per accommodation, per day.

Are there connecting rooms at Best Western The Westerly Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western The Westerly Hotel?

The closest major airport to Best Western The Westerly Hotel is Comox, BC (YQQ-Comox Valley), which is 6.4 mi away (12 minutes by car). Another top airport is Campbell River, BC (YBL), which is located 27.6 mi away (32-minute drive).

Are there rooms with balconies at Best Western The Westerly Hotel?

Yes, some guestrooms at Best Western The Westerly Hotel offer a balcony and may feature city views.

Does Best Western The Westerly Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Best Western The Westerly Hotel.

Best Western The Westerly Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 387 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Peter, Mill Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry in another building
Stayed 6 nights in Sep 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Amenities
Chose this hotel mainly for the pub/restaurant, would definitely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Stayed 1 night in Sep 2025

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and roomy.Staff was freindly.Only wished they had a pool and hot tub
Stayed 3 nights in Sep 2025

8/10 Good

Sandra, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Best Western the Westerley is well located in Courtenay. We found it very central for visiting with family in Comox or sightseeing in the area. There are lots of dining options in easy walking distance. Our room was huge, comfortable and clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service at Chalk was excellent! We especially enjoyed the common area and used it every day to meet with family. Thank you for the lovely breakfast!
Stayed 3 nights in Sep 2025

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfort and convenience and pet friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Very comfortable beds!!
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Good recommendation

Good place to stay. Staff were helpful and ce trail location to where we wanted to be.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , conveniently located, affordable, friendly staff!
Stayed 2 nights in Aug 2025

8/10 Good

Joie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean which I appreciate. Didn’t smell like people!
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Convenient, decent restaurant, good staff. It is a bit worn and musty
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

6/10 Okay

Stephane

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Check-in experience felt a bit cold — no smile, and when I politely asked if our room might be ready (we arrived 1–2 hours early), I was met with a look that made me feel like I was being questioned for even asking. I was told it would be a $20 early check-in fee, which is fair policy-wise, but the delivery came off as a bit rude. Overall, the staff could be more welcoming to guests. That said, the stay itself was fine for one night, and the location was convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
On several occasions the water supply to the hotel was turned off. This was especially frustrating on the day we arrived. As a result, we delayed our booking-in and stayed with relatives longer than we had anticipated which was an inconvenience.
Stayed 9 nights in Aug 2025

8/10 Good

Paul and Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was out of water when we got there. I think they knew it would be out that day . I got the feeling because the help behind the cointer wouldn't say why it was out. It did come back that same evening. I just tthank thay could have been more straight forward.
Stayed 3 nights in Aug 2025

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was short so didnt get to use the hotel just for sleeping . The cleaning staff on our leaving was a bit testy
Stayed 1 night in Aug 2025

6/10 Okay

lloyd, vancouver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough front end staff, had to wait for checkin. Late guests were rather noisy down the hall.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Stayed 3 nights in Aug 2025

10/10 Excellent

shalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Bianca

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. Got woke up a few times in the night from police and ambulance sirens.
Stayed 1 night in Aug 2025