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Recent guest reviews

The room we thought we were going to get, we did not. Since the Covid-19 is going on, now there is no hot breakfast. The king size bed was comfortable. Overall it was ok and i would not stay here again.

Average motel with small rooms and a bit dark. Elevator was a bit concerning!

It was fairly quiet, decent complimentary breakfast, clean room, friendly staff, and convenient location. My only complaint is our room had a very slow draining sink.

They were really respectful when it came to me asking questions

Clean room, friendly staff good breakfast. Love this hotel

Nice and quiet and friendly , rooms are tiptop good parking enough places to go eat around in walking distance

It was clean and the staff was nice and helpful...the only thing was the restroom in the rooms was very small well the rooms were a good size.

Property was OK but nothing special. The breakfast was nothing special.

Really liked the bed and pillows. The room was comfortable and liked the space. But I did not like the breakfast. The sausages tasted like they were just microwaved. The eggs were not real. So we did not eat breakfast there the rest of the stay. Parking was very limited. There is a space between the floor and the bottom of the door. Which kind of bothered me. Still I would stay there again. It was close to where we needed to be.

I want to take my kid in the pool (she’s 4yrs) and when we went in. The pool was full of kids the parents were all drinking alcohol Not watching the kids at all. I was very uncomfortable and couldn’t even stay in there. The next morning when I told the staff she just blamed It on her coworker that wasn’t there. I was not happy with my stay!

Excellent customer service! Brian at the front desk was extremely helpful. I checked into a room on the east side of the hotel and it was noisy due to highway traffic. I requested a different room and Brian was quick to respond. The rooms are nice but a bit small compared to other hotels. The price was consistent with what I expected. I would recommend staying here.

I'm very picky about my bed and this one was near the top but not the "one".

This is a decent 'cheap' hotel, but the renovations were done somewhat poorly. We were told when we checked in (and the place was still in renovation mode, but that wasn't on the website when we booked), that we had a recently renovated room. However, when we got in, it was only about 1/2 way done. The furniture was still the old furniture, and the overall room(s) were not completed. The dishwasher couldn't open and wasn't bolted to the wall, the floorboards weren't put in, etc. Therefore, all we can say is that this was a mediocre renovation at best - and we shouldn't have been allowed to stay in a room that wasn't completed. We won't be staying here again - pay the extra $20 and stay in a better hotel chain.

I employee Amanda is an awesome customer service representative but I would recommend this hotel to anyone when she is working LOL Amanda does whatever she can to make this day a nice one thank you Amanda we appreciate it.

Clean, pet friendly location with an excellent staff.

The hotel was being remodeled, the hallway was filled with trash. They offered us an upgrade and upon entering the room we found torn couch, and dirt in commonly used places. We are seeking a refund as the man on duty said he couldn't issue it to us as we booked through Orbitz. We called Orbitz and they said the hotel will need to issue the refund. The hotel said they needed to wait for a manager. It was a mess. So disappointed. Will not be staying again.

Airport Rd Southeast Albany OR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of Takena Landing Park, Quality Inn & Suites is within a mile (2 km) of Linn County Expo Center. This 62-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 10 AM.


Rooms

All 62 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, ironing boards, and desks are also available. Housekeeping is available once per stay.


Property features

At Quality Inn & Suites, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a 24-hour business center, and laundry facilities.

Room options

King Bed, Accessible

1 King Bed | Sleeps 2

1 King Bed, Nonsmoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking (Efficiency)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (7) Couples (2) Family (8)
3
Partner Couples

The room we thought we were going to get, we did not. Since the Covid-19 is going on, now there is no hot breakfast. The king size bed was comfortable. Overall it was ok and i would not stay here again.

By , from Yelm on May 25, 2020

Review comment responded on May 29, 2020

Dear Elle, Getting a restful night's sleep is one of the most important parts of a hotel stay. We are glad we were able to deliver this during your visit, however, it seems we have some room for improvement. Please note, when booking through a third party, as you did, room preference is not guaranteed but rather based on availability upon check-in. Additionally, we are sorry that you were not aware of our changes to breakfast during this unprecedented time. Due to our care for the safety of our guests and personnel, and in following CDC recommendations, we have made the decision to stop offering breakfast for the time being. Given the chance, we know we can improve your perceptions of our hotel. We hope to have the opportunity to welcome you back.

4
Business Business

Average motel with small rooms and a bit dark. Elevator was a bit concerning!

By on Mar 7, 2020

Review comment responded on Mar 9, 2020

Thank you for taking the time to leave your comments, and we value your input. We are sorry to hear that you were not fully pleased with your experience. Once again, thank you for taking the time to share your comments, and we wish you all the best in your future travels.

4
Family

It was fairly quiet, decent complimentary breakfast, clean room, friendly staff, and convenient location. My only complaint is our room had a very slow draining sink.

By on Mar 2, 2020

Review comment responded on Mar 4, 2020

From our tasty breakfast to our clean, cozy rooms, you can always depend on Quality Inn & Suites Albany for an enjoyable stay. Thank you for letting us know about the sink, we'll have maintenance take a look right away. Should your travels bring you back to the area, our friendly team would love nothing more than to ensure you have an even better experience next time.

5
Partner Couples

They were really respectful when it came to me asking questions

By on Nov 5, 2019

Review comment responded on Nov 7, 2019

Our team is happy to hear that our courteous demeanor could make your stay with us all the better. We'd love to see you again at Quality Inn & Suites Albany for an even more magnificent experience, so come back soon!

5
Family with small children Family

Clean room, friendly staff good breakfast. Love this hotel

By on Jul 18, 2019

Review comment responded on Jul 22, 2019

Our warm and caring staff are always aiming to maintain our high standards in hospitality, so we're thrilled to hear this was your experience. We're glad you could join us for a delicious breakfast, and that you found your room was as clean and comfortable as we strive to keep all our accommodations. Next time you visit Albany, we'd love your company for another great stay.

5
Family Family

Nice and quiet and friendly , rooms are tiptop good parking enough places to go eat around in walking distance

By on Jul 15, 2019

Review comment responded on Jul 20, 2019

Nothing makes us happier than knowing our guests enjoyed a peaceful stay with us! Reading that you loved so much about your recent visit fills our hearts with pride, and we cannot wait to pass along your compliments to our staff. We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice.

4
Family

It was clean and the staff was nice and helpful...the only thing was the restroom in the rooms was very small well the rooms were a good size.

By on Apr 22, 2019

Review comment responded on Apr 24, 2019

Thank you for your visit! Our friendly team was delighted to have you with us, and we are thrilled that our spirit of hospitality was reflected in your stay! With a variety of updated rooms to choose from here on-site, we would love to get you connected with a choice that is even better for you. Come back soon!

3
Family Family

Property was OK but nothing special. The breakfast was nothing special.

By on Mar 27, 2019

Review comment responded on Apr 1, 2019

Dear Karen, Feedback from our guests is always appreciated as it helps us continue to offer the best possible experience. While we're glad our accommodations met your needs, our goal is to truly impress you. We'll consider your feedback about breakfast, and we'd be grateful for any other suggestions you have to help us improve. The next time you're in town, we invite you to stay with us again.

4
Family

Really liked the bed and pillows. The room was comfortable and liked the space. But I did not like the breakfast. The sausages tasted like they were just microwaved. The eggs were not real. So we did not eat breakfast there the rest of the stay. Parking was very limited. There is a space between the floor and the bottom of the door. Which kind of bothered me. Still I would stay there again. It was close to where we needed to be.

By on Mar 26, 2019

Review comment responded on Mar 29, 2019

Thank you for sharing your comments on your recent visit. Comfortable accommodations and a good night's sleep are very important while on the road, and we are happy to have had the opportunity to provide you with both of these. We do ensure that our guests receive a delicious breakfast, and we will take your comments into consideration regarding this. We wish you all the best, and we hope to be able to host you again soon!

2
Everyone

I want to take my kid in the pool (she’s 4yrs) and when we went in. The pool was full of kids the parents were all drinking alcohol Not watching the kids at all. I was very uncomfortable and couldn’t even stay in there. The next morning when I told the staff she just blamed It on her coworker that wasn’t there. I was not happy with my stay!

By , from Port Orchard, WA on Oct 29, 2018

Review comment responded on Nov 15, 2018

Dear Joni, Thank you for joining us during your recent trip to the area, and for taking a moment to share some thoughts on your visit. We were saddened to learn that you didn't fully enjoy the refreshing pool experience we strive to provide, as our team would've been delighted to ensure a comfortable experience for all our guests had they known of your concerns at the time. Hopefully, you will enjoy your next visit even more; we look forward to hosting you again soon.

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