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Recent guest reviews

Very nice property. Large clean updated rooms. Common areas also very nice. Guide on TV did not match actual channels.

Great, clean room with excellent breakfast (by Angela) at a good price.

I enjoyed the hospitality , location and cleanliness of the room!

New and Clean hotel and room. My room had a queen bed and a kitchen with a full size fridge. The sofa bed was nice with extra sheets in the closet. The continental breakfast was excellent and included eggs (boiled and scrambled). Overall nice amenities. The only thing not up to standard were the pillows - looked large but went flat very quickly; some firm pillows would be good.

I sent my guest to this hotel despite having a difficult time with them a few weeks earlier when the guest had to cancel due to a death in her family. The previous reservation was replaced with another guest but the hotel refused to release the reservation for the guest that had the family tragedy. I took the high road and let it go but I think it was not very nice of them to keep our money considering the situation.

I found hair in my bath tub when bathing. When I asked to have my room deep cleaned, they refused to do it. There is no daily housekeeping at this hotel despite the prices they charge at standard hotel rates.

This hotel was wonderful. We had everything we needed; refrigerator, stove top, pleanty of room. They even had appitazers with drinks after a long tired day!

FM 2920 Tomball TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of Baker Hughes Western Hemisphere Education Center, Staybridge Suites Tomball - Spring Area, an IHG Hotel is within 3 miles (5 km) of Tomball Museum Center. This 3-star hotel has 94 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 94 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 40-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with wired Internet and free WiFi. Sofa beds, coffee makers, and free weekday newspapers are also standard.


Property features

Guests of Staybridge Suites Tomball - Spring Area, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Room options

Room, 1 Bedroom, Accessible, Non Smoking (Mobility Tub)

1 King Bed | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility Tub)

1 Queen Bed | Sleeps 4

Room, 2 Bedrooms, Accessible, 2 Bathrooms (Roll-In Shower, Nonsmoking)

1 Twin Bed | Sleeps 8

Room, 1 Bedroom, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Staybridge Suites Tomball - Spring Area, an IHG Hotel

Everyone (4) Business (1) Couples (1) Family (4)
5
Family

Very nice property. Large clean updated rooms. Common areas also very nice. Guide on TV did not match actual channels.

By on Jan 19, 2021

5
Everyone

By on Oct 4, 2020

5
Partner Couples Family

Great, clean room with excellent breakfast (by Angela) at a good price.

By on Dec 3, 2019

Review comment responded on Dec 4, 2019

Thanks so much for taking the time to provide us feedback! Angela takes pride in her culinary skills and we are so glad that you enjoyed it! We are also thrilled that you enjoyed the room as well! Look forward to seeing you the next time you are in town! Warm Regards,

5
Family Family

I enjoyed the hospitality , location and cleanliness of the room!

By on Nov 29, 2019

Review comment responded on Dec 2, 2019

Thank you so much for the 5 out of 5 review! We are so glad that you enjoyed our staff, location and the cleanliness of our rooms! We look forward to seeing you again on your next trip to Tomball! Warm Regards,

4
Everyone

New and Clean hotel and room. My room had a queen bed and a kitchen with a full size fridge. The sofa bed was nice with extra sheets in the closet. The continental breakfast was excellent and included eggs (boiled and scrambled). Overall nice amenities. The only thing not up to standard were the pillows - looked large but went flat very quickly; some firm pillows would be good.

By on Oct 13, 2018

Review comment responded on Oct 24, 2018

Dear guest - thank you for your review and staying with us. We take great pride in knowing our guests sleep great, we will look into the pillows for you. Our rooms are setup to have both Firm and Soft pillows in all rooms to ensure our guests this very choice! Thanks again see you soon!

4

training

Business

I sent my guest to this hotel despite having a difficult time with them a few weeks earlier when the guest had to cancel due to a death in her family. The previous reservation was replaced with another guest but the hotel refused to release the reservation for the guest that had the family tragedy. I took the high road and let it go but I think it was not very nice of them to keep our money considering the situation.

By , from Chicago on Mar 14, 2017

1

no housekeeping on weekend. hair in bathtub

Everyone

I found hair in my bath tub when bathing. When I asked to have my room deep cleaned, they refused to do it. There is no daily housekeeping at this hotel despite the prices they charge at standard hotel rates.

By , from santa fe new mexico on Oct 11, 2016

Review comment responded on Oct 17, 2016

Dear rick, We sincerely apologize for the experience you had. Our rooms are typically top notch as our team works very hard to ensure clean and comfortable rooms for our guests. We apologize again that it was not perfect for you this round, and we will address it with our team to ensure perfect the next time. We hope to have the opportunity to demonstrate this in the future. Sincerely, Staybridge Tomball Team

5

home away from home!

Everyone

This hotel was wonderful. We had everything we needed; refrigerator, stove top, pleanty of room. They even had appitazers with drinks after a long tired day!

By , from TX on Sep 3, 2016

Review comment responded on Oct 17, 2016

Dear Leah, We sincerely appreciate you choosing our brand new Staybridge Suites hotel. We love that you had such a great experience staying with us. We hope for the opportunity to take care of you again soon!!

Staybridge Suites Tomball - Spring Area, an IHG Hotel

10011 FM 2920, Tomball, TX 77375
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