Excellent hotel, nice people, very nice bar with dining, clean room
Newly constructed hotel which was well kept with peasant abd professional staff. However for technical reasons it took over 30mins to check in. Great place, great Hyatt but please fix the point of sales system and fix the wifi. Wifi service should be high speed everywhere and not tiered.
Excellent hotel, nice people, very nice bar with dining, clean room
Greetings Kenneth, thank you for your review! We appreciate your kind words regarding out hotel and staff. We look forward to hosting you on your future travels.
Newly constructed hotel which was well kept with peasant abd professional staff. However for technical reasons it took over 30mins to check in. Great place, great Hyatt but please fix the point of sales system and fix the wifi. Wifi service should be high speed everywhere and not tiered.
Thank you for your feedback regarding your stay. We apologize for the wait time you experienced at check in. The manager has been informed and will implement a plan to avoid traffic jams. I am so sorry to hear about the wifi. Due to the Hyatt being a new building, we have a plan in place to get dealt with very soon. Engineering has been notified. We appreciate your feedback and concerns. It's our goal to give our guest the best experience possible. We hope you join us again soon.
Greetings Jennifer, Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We appreciate you for choosing Hyatt Regency Conroe for your stay. It was a pleasure having you here and we look forward to hosting you and your family in the future.