Fairfield Inn & Suites by Marriott Houston Conroe/Woodlands

The experience at this hotel was amazing. Friendly Staff, great amenities, and conveniently located near the highway are why this was the perfect choice for Memorial Day week Wedding.

Stayed at this facility while attending a family funeral, room was adequate and clean but key card would not work for two consecutive days and remained a problem despite repeated requests to staff, ultimately solved when a maintenance man replaced a simple battery in the lock but we had hassles for two days, We prepaid this room and had no balance at checkout. We now find the hotel double billed and put the charge again on our credit card. My request to speak to a manager at checkout about room issues went unanswered despite assurance from staff I would receive a phone call the next day. Overall, too many problem issues to consider ever using this hotel again. They will not see us there again with numerous other options in area.

Hotel was beautiful and the hospitality was excellent. Minor detail beds were too soft could have been a little firmer

What you'd expect from a Fairfield Inn--clean & comfortable.