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Recent guest reviews

Bathroom mirror light should be brighter.

My air conditioner would not turn off no matter what I did. And the heat would not come on. I had to cover the unit to get warm.

It was clean. The breakfast was great. I appreciated the kindness of the staff. We appreciated the shuttle service.

Check-in personnel were extremely helpful. She printed directions to the airport for us, told us we could pick up some fruit on our early departure and promised a wake-up call, which we got!

Bedding and pillows comfortable, room was clean and modern

Eve, the receptionist at the front desk, was awesome. She was extremely friendly and made ya feel extremely welcome.

One of our pillows had gum on it. Gum. On a pillow.

Nice living area in addition to the bedroom. Concerned that I paid cash and did not get a receipt even though the young lady said one would be emailed to me.

Great bed, nice and firm no pillows top, good sleep

Very clean rooms, friendly staff. An enjoyable stay.

Easy check in and very convenient. Room was very spacious and clean and we will definitely stay here again.

Arrived as schedule at 10:40 pm...at the front desk I was told...Ohh...they didn't call or texted you?...we run out of room at this property and we moved you to Marriott Town and Country (some 1000 ft away...). Sorry..we have no rooms here. I was moved to a much lower quality property, where the room was not very clean, it was very noisy, terrible bed etc...I was not offered a reimbursement or any type of compensation, nor an apology. It was too late too fight with the front desk person... ORBITZ...you should have handled this better, should have acted on my benefit and not on my detriment.

I reserved a room online for this hotel 2-3 days in advance of my stay, with the website saying there were 5 rooms available, and I only needed one room. Upon my arrival, late the evening of my stay, after a very long day of working out of town, I was asked the name on the reservation, which I gave, and then immediately, without even looking at a computer screen or paper, the host said "We do not have a room for you, an extra reservation must have been slipped in". Obviously, based on the quick response, this person knew that I had made a reservation and was waiting for me all evening, so he could deliver the news. It's not the fact that they didn't have a room for me that really disappoints me, because they made arrangements right away with a hotel down the street. But, what really disappoints me is the fact that the staff knew of this error, and didn't think to call or email me ahead of time to let me know so I could be prepared, when they had at least 2 days to do so. Also, no apology, discount, or refund of any kind was offered by the hotel staff. I have no future plans of making reservations at this hotel.

1st day the pool was close and did not tell me I could use the pool next door. housecleaning could use some help. after 1st night then did not run vacuum. then my door card quiet working. then 2nd night toilet clogged up and they gave me the plunger for me to work it. then the light in bathroom went out. But I would give the a second try. Also the office staff was great

Taylor Rd Gahanna OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a mile (2 km) of Airport Golf Course, Springhill Suites by Marriott Columbus Airport Gahanna is within 2 miles (3 km) of The Golf Depot at Central Park. This 80-room, 3-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 80 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ceiling fans, and ironing boards are also available.


Property features

Springhill Suites by Marriott Columbus Airport Gahanna features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Springhill Suites by Marriott Columbus Airport Gahanna

Everyone (13) Couples (1) Business (2) Family (12) Other (2)
5
Family

Bathroom mirror light should be brighter.

By on Jun 22, 2021

3
Everyone

My air conditioner would not turn off no matter what I did. And the heat would not come on. I had to cover the unit to get warm.

By on Jan 7, 2021

5
Everyone

By on Mar 4, 2020

5
Everyone

By on Feb 18, 2020

4
Everyone

By on Feb 2, 2020

5
Everyone

By on Sep 10, 2019

Review comment responded on Sep 16, 2019

Thank you for rating your recent stay with us. We greatly appreciate your feedback. Sincerely, Jody Mayer General Manager

4
Everyone

By on May 5, 2019

Review comment responded on May 6, 2019

Thank you for your ranking of your recent stay. We appreciate your choosing to stay with us and we hope to see you again soon. Sincerely, Jody Mayer General Manager

5
Friends

It was clean. The breakfast was great. I appreciated the kindness of the staff. We appreciated the shuttle service.

By on May 4, 2019

Review comment responded on May 6, 2019

Thank you for your recent stay and for taking the time to complete a review. We are glad to see that you enjoyed your stay and look forward to seeing you in the future. Sincerely, Jody Mayer General Manager

5
Family

Check-in personnel were extremely helpful. She printed directions to the airport for us, told us we could pick up some fruit on our early departure and promised a wake-up call, which we got!

By on Apr 29, 2019

Review comment responded on May 6, 2019

Thank you for choosing to stay at the Springhill Suites Columbus Airport/Gahanna. We appreciate your feedback. We are glad that you enjoyed your stay with us and your kind words for the front desk staff. We hope that we have the opportunity to host you again in the future. Sincerely, Jody Mayer General Manager

5
Everyone

Bedding and pillows comfortable, room was clean and modern

By on Apr 22, 2019

Review comment responded on Apr 23, 2019

Thank you for choosing to stay with us. We are glad that you enjoyed our rooms. We hope to see you again soon. Sincerely, Jody Mayer General Manager

Springhill Suites by Marriott Columbus Airport Gahanna

665 Taylor Rd, Gahanna, OH 43230
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