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Residence Inn by Marriott Columbus

3.0 out of 5.0

Recent guest reviews

Front counter staff was polite but, room was very dirty, baseboards filthy and the coach had large stains on it. It was, unfortunately, a not so nice experience. My husband and I wanted to leave in the middle of the night as we were unable to sleep with the noisy air conditioning unit. We left early morning without even having breakfast. No attention to details in terms of cleanliness. Management should take serious note of this and act on it. We will not return this property.

Hotel is okay most of the staff is great. Shanon and Crystal during the week days breakfast is very motivated. Marcus is a very hard worker always going out of his way to help me with maintenance for my room and supplies. I stayed here long enough to know that this hotel is not the greatest but their staff makes the difference and impact with customer service.

It was a pleasurable stay.The staff was very friendly and the breakfast was amazing.The room was very clean and organized I felt at home staying there.This is by far the best place a I gave stayed in awhile. Thanks Miriam Pittman for the recommendation. It was close to shopping and plenty of places to eat.

This hotel has many problems. The facilities are dated and run down. The beds are very soft. Breakfast is limited and not up to that provided by the other major chains. The hotel claims to be nonsmoking but the whole place smells. I will not stay here again.

Typical Residence Inn. Badly in need of a renovation and showing signs of aging. Looks and feels old. Great area with lots of shopping and restaurants in the area. Staff friendly and helpful. Morning buffet limited. Pool was down for maintenance in the middle summer.

This is an average Residence Inn at best. The rooms are old, the beds are so soft that it is hard to get out of bed. Now to my headline. This hotel calls themselves "smoke free". Yet the outside area by the pool and grilles have ash trays. Every night I have stayed here, 2 different stays, someone was smoking out there. I would like to use this area, but not with smoke blowing in my face. This is not what I would consider a smoke free hotel. I believe if the Marriot brand was aware of this they would not be happy. I will not revisit this hotel, unless they change there policy. I have continuous work in the Columbus area and will visit other properties going forward.

Residence Inn Columbus is a perfect place to stay for a night, a weekend or a month. First the Residence Inn is super clean and the staff is always helpful and friendly. Part of what sets it apart is its location. Across the street one way is a major shopping center with book store, clothing, food, and a very large movie theater - all super easy walking distance. Across the street in another direction is a Sam's club and Walmart. Sharing the corner are multiple well known restaurants literally within 50 to 100 yards. The area is clean and safe. I have stayed in Columbus, GA multiple times over the past 2 years. Sometimes for a weekend, sometimes for 2 weeks and sometimes for a month. I've stayed in many different hotels in many different locations throughout the city. From this point on it will be the Residence Inn - it was without a doubt my best stay in Columbus, GA. Super clean and up to date hotel, great location for food and shopping and super quick access to the interstate for quick transit in and around town.

The staff, first and foremost made the stay very warm and welcoming. They are very friendly, accomodating, and genuinely concerned that everthything about my stay was acceptable to my husband and me. Twice I have had the pleasure of being a guest and felt comfortable and safe during my stay. It is also nice to have the mixers during the week. Although I detest crossing the highway to grab a bite or go shopping, I found each experience with great people and customer service. I would come back again if ever in the area.

I've only stayed at this property twice, but my family and I had a great stay. The front desk staff and housekeepers are great. I love social night and the complimentary breakfast for the guest. If my family and I had to have a long term stay then this hotel will definitely be the place for us.

All the staff to include the front desk(Ms.T), breakfast area, room service, and maintance(Mr. Jeff) provided top notch customer service ! Will be back to get more VIP service!!! Thanks again for everything...

Room options

One Bedroom Suite

Queen 1 | Sleeps 3

Suite, 2 Bedrooms

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 78 reviews