The staff was very nice. I spoke to a front desk person that was very professional. And at check in we spoke to another employee, again very nice. The room 203 however was a whole other story. It was horrible. It was dirty all over. Meaning walls, floors, surface tops, tv had been cleaned it looked with a dirty rag or something. Not a single thing had been wiped down to be clean. There were stains, we don’t know exactly what, on side tables, furniture (chair and couch), & comforters. The sheets themselves we clean looking. The bottom of the door frame had been chewed on by a dog and in same door way there was a change in flooring and that entire door way had no transition piece..so another material. Toilet seemed clean but countertop was definitely dirty as well. I cleaned it and my Clorox wipe was brown. The window sills, door itself inside the room all dirty dirty dirty. We did go speak to the front desk and he was understanding and we got our deposit refunded and then I dealt with Expedia and again I was refunded. This is not a kind of room that should exist in America.