2/10 Terrible
Kimberly K
Business traveler, Traveled with family
Jul 18, 2024
Disliked: Staff & service, property conditions & facilities
I like that there was parking availability and there was a cafe onsite in order to have dinner. The person checking in guests was very disorganized. When I walked in there was only 1 other guest in line ahead of me. No one was sitting around. After that guest was taken care of. I walked up and she stated that there were people ahead of me. She just didn't know where they were. Then proceeded to ask the gentleman behind me if he was there first. We were the only ones in the lobby at the time. Of course he said no she was here first. It was very odd. The property itself it not laid out well. There was only 1 elevator on site. My room was on the opposite side of the building. So I could either drag all my luggage up the stairs or use the elevator and walk about a mile to my room. In the morning I went to go take a shower but the water in the tub was not working. When I checked out I let them know about the water issue. No apology just that they would have maintenance look at it. I don't think I'll use Marriott again. Very unprofessional.
Kimberly K
Stayed 1 night in Jul 2024