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Recent guest reviews

Check in was painfully slow even though I was the only guest there. I was then given a room in the middle of a construction / refurbishing project. There was a loud ventilation fan running just outside my door. Dust was very apparent from drywall work and demo on rooms all around the room I was assigned. It was nearly 11pm and I had been traveling for many hours. Had it been earlier and not such a painful check I would have requested a new room. There are many choices in that area, I did not choose wisely.

Clean and taken care of. Beds and pillows are comfy. Rooms have been updated. We stayed one night. Breakfast was good. Hot and cold options. Walking distance to lots of food and shopping. Great family hotel.

Property was not very clean or well taken care of

We loved the pool and the breakfast.

Stay was acceptable

The people at the front desk were exceptionally personable and friendly. And the breakfast was superior for this price range.

Clean & convenient

Liked how clean the room was and the staff were friendly and efficient

Nice friendly easy check in. Sleep well, good mattress. They had a fitness center and pool but no microwave or fridge. However, there were plenty of restaurants in the area.

love breakfast. everyone very friendly. air conditioner good and cold.

Nice clean hotel - good hot breakfast. No complaints

First off...if you need a mini fridge and microwave, they must be requested and are available for an extra cost, not like it says in the room descriptions. We were traveling with a baby with no way to refrigerate milk. When he awoke at 2:30 and we realized we had no milk that was good, the front desk clerk would not give me a cup of milk for the baby and was snotty saying the milk was for breakfast. I had to run a mile down the road at 3:00 am to buy milk and keep a cooler with ice the whole time for the baby...inconvenient. Then, I got food poisoning from the creamer I put in my coffee the next morning . I am sure it was that because coffee is all I had. I told the staff about it and it was never replaced while I was there for 2 days after that. The breakfast was okay, but there was no kids cereal, no chocolate milk and the fruit (except for the oranges) was horrible looking. We also asked for a microwave at breakfast to heat milk up for the baby's oatmeal and was told by the staff that they did not have a microwave. However, the last morning I was there, the kitchen attendant asked me if I wanted her to warm the milk up in a microwave. I told her I thought they didn't have one, and she replied, "yes, its in the back." She was very helpful, the others....LAZY. The room was nice and clean and comfortable but housekeeping must turn the thermostat up when they clean the rooms, because every day when I returned, the room was hot as Hades where it was changed.

Greeted with a happy smiling face, no issues with signing in. Comfortable clean room and the kids loved the pool. Breakfast hit the spot too, yum

Very accommodating staff and clean rooms would stay again

clean rooms, nice breakfast. the only complaint is that they did not have 7-up or ginger-ale in vending machines! I needed it for upset stomach.

Great location. Hotel is starting to show its age.

Lyra Dr Columbus OH

Hotel highlights

  • Walking distance to Polaris Fashion Place
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Polaris within a short stroll of Polaris Fashion Place, Comfort Inn North/Polaris is within a 15-minute drive of Ohio Expo Center and State Fair. This 93-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 93 accommodations feature sitting areas. Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. MP3 docks, coffee makers, and free local calls are other standard amenities.


Property features

Guests staying at Comfort Inn North/Polaris enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-in.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Inn North/Polaris

Everyone (10) Couples (3) Business (3) Family (11) Other (1)
2
Business Business

Check in was painfully slow even though I was the only guest there. I was then given a room in the middle of a construction / refurbishing project. There was a loud ventilation fan running just outside my door. Dust was very apparent from drywall work and demo on rooms all around the room I was assigned. It was nearly 11pm and I had been traveling for many hours. Had it been earlier and not such a painful check I would have requested a new room. There are many choices in that area, I did not choose wisely.

By on Apr 26, 2022

Review comment responded on Apr 27, 2022

First of all I'm so sorry that your check in was very slow for you. second of all I'm sorry about the fan down by your room I wished you would have called the front desk we would have taken care of it for you. We hope the next time you come here it will be better for you. I'm so sorry about your stay here with us

5
Family Friends

Clean and taken care of. Beds and pillows are comfy. Rooms have been updated. We stayed one night. Breakfast was good. Hot and cold options. Walking distance to lots of food and shopping. Great family hotel.

By on Feb 28, 2022

Review comment responded on Feb 28, 2022

Thank you so much for letting us know about your stay here with us. I'm so glad you had an great stay here with us and you enjoyed everything here at our hotel. We can't wait to see you back with us here.

5
Family

Property was not very clean or well taken care of

By on Feb 21, 2022

Review comment responded on Feb 21, 2022

Thank you for letting us know about your stay here with us. I will make sure this is brought to my general manager and we will fix this and hopefully your next stay you will enjoy it better.

3
Family with small children

We loved the pool and the breakfast.

By on Nov 21, 2021

Review comment responded on Jan 6, 2022

Thank you for letting us know about your stay here with us.

4
Partner Couples

Stay was acceptable

By on Nov 6, 2021

4
Everyone

The people at the front desk were exceptionally personable and friendly. And the breakfast was superior for this price range.

By on Nov 1, 2021

5
Family

Clean & convenient

By on May 11, 2021

Review comment responded on May 25, 2021

Thank you for the review. We are glad that you enjoyed your stay.

5
Family Business Business

Liked how clean the room was and the staff were friendly and efficient

By , from Galion, Ohio on Nov 22, 2020

4
Everyone

By on Sep 20, 2019

Review comment responded on Oct 12, 2019

Thank you for taking the time to complete our online survey. We would like for you to stay with us again so that we can provide you with an exceptional experience! Sincerely, Lee Campbell

4
Everyone

By on Sep 19, 2019

Review comment responded on Oct 12, 2019

Thank you for taking the time to fill out our online survey. Your satisfaction is important to us. Come back and stay with us again and let us know how we can score a 5 out of 5! Sincerely, Lee Campbell

Comfort Inn North/Polaris

8400 Lyra Dr, Columbus, OH 43240
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