Check in was painfully slow even though I was the only guest there. I was then given a room in the middle of a construction / refurbishing project. There was a loud ventilation fan running just outside my door. Dust was very apparent from drywall work and demo on rooms all around the room I was assigned. It was nearly 11pm and I had been traveling for many hours. Had it been earlier and not such a painful check I would have requested a new room. There are many choices in that area, I did not choose wisely.
Clean and taken care of. Beds and pillows are comfy. Rooms have been updated. We stayed one night. Breakfast was good. Hot and cold options. Walking distance to lots of food and shopping. Great family hotel.
Property was not very clean or well taken care of
We loved the pool and the breakfast.
Stay was acceptable
The people at the front desk were exceptionally personable and friendly. And the breakfast was superior for this price range.
Clean & convenient
Liked how clean the room was and the staff were friendly and efficient
Nice friendly easy check in. Sleep well, good mattress. They had a fitness center and pool but no microwave or fridge. However, there were plenty of restaurants in the area.
love breakfast. everyone very friendly. air conditioner good and cold.
Nice clean hotel - good hot breakfast. No complaints
First off...if you need a mini fridge and microwave, they must be requested and are available for an extra cost, not like it says in the room descriptions. We were traveling with a baby with no way to refrigerate milk. When he awoke at 2:30 and we realized we had no milk that was good, the front desk clerk would not give me a cup of milk for the baby and was snotty saying the milk was for breakfast. I had to run a mile down the road at 3:00 am to buy milk and keep a cooler with ice the whole time for the baby...inconvenient. Then, I got food poisoning from the creamer I put in my coffee the next morning . I am sure it was that because coffee is all I had. I told the staff about it and it was never replaced while I was there for 2 days after that. The breakfast was okay, but there was no kids cereal, no chocolate milk and the fruit (except for the oranges) was horrible looking. We also asked for a microwave at breakfast to heat milk up for the baby's oatmeal and was told by the staff that they did not have a microwave. However, the last morning I was there, the kitchen attendant asked me if I wanted her to warm the milk up in a microwave. I told her I thought they didn't have one, and she replied, "yes, its in the back." She was very helpful, the others....LAZY. The room was nice and clean and comfortable but housekeeping must turn the thermostat up when they clean the rooms, because every day when I returned, the room was hot as Hades where it was changed.
Greeted with a happy smiling face, no issues with signing in. Comfortable clean room and the kids loved the pool. Breakfast hit the spot too, yum
Very accommodating staff and clean rooms would stay again
clean rooms, nice breakfast. the only complaint is that they did not have 7-up or ginger-ale in vending machines! I needed it for upset stomach.
Great location. Hotel is starting to show its age.
Located in Polaris within a short stroll of Polaris Fashion Place, Comfort Inn North/Polaris is within a 15-minute drive of Ohio Expo Center and State Fair. This 93-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 93 accommodations feature sitting areas. Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. MP3 docks, coffee makers, and free local calls are other standard amenities.
Guests staying at Comfort Inn North/Polaris enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Check in was painfully slow even though I was the only guest there. I was then given a room in the middle of a construction / refurbishing project. There was a loud ventilation fan running just outside my door. Dust was very apparent from drywall work and demo on rooms all around the room I was assigned. It was nearly 11pm and I had been traveling for many hours. Had it been earlier and not such a painful check I would have requested a new room. There are many choices in that area, I did not choose wisely.
Clean and taken care of. Beds and pillows are comfy. Rooms have been updated. We stayed one night. Breakfast was good. Hot and cold options. Walking distance to lots of food and shopping. Great family hotel.
Thank you so much for letting us know about your stay here with us. I'm so glad you had an great stay here with us and you enjoyed everything here at our hotel. We can't wait to see you back with us here.
Property was not very clean or well taken care of
Thank you for letting us know about your stay here with us. I will make sure this is brought to my general manager and we will fix this and hopefully your next stay you will enjoy it better.
We loved the pool and the breakfast.
Thank you for letting us know about your stay here with us.
Stay was acceptable
The people at the front desk were exceptionally personable and friendly. And the breakfast was superior for this price range.
Clean & convenient
Thank you for the review. We are glad that you enjoyed your stay.
Liked how clean the room was and the staff were friendly and efficient
Thank you for taking the time to complete our online survey. We would like for you to stay with us again so that we can provide you with an exceptional experience! Sincerely, Lee Campbell
Thank you for taking the time to fill out our online survey. Your satisfaction is important to us. Come back and stay with us again and let us know how we can score a 5 out of 5! Sincerely, Lee Campbell
First of all I'm so sorry that your check in was very slow for you. second of all I'm sorry about the fan down by your room I wished you would have called the front desk we would have taken care of it for you. We hope the next time you come here it will be better for you. I'm so sorry about your stay here with us