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SureStay Hotel by Best Western Columbus Downtown

2.5 star property
Hotel in Columbus with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Dining
Front of property
Reception
Front of property
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
1024-1034 Veterans Parkway, Columbus, GA, 31901
  • Place, Springer Opera House
    ‪6 min walk‬
  • Place, RiverCenter for the Performing Arts
    ‪11 min walk‬
  • Place, Columbus Georgia Convention & Trade Center
    ‪14 min walk‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Columbus

Located in Downtown Columbus, SureStay Hotel by Best Western Columbus Downtown is within a 10-minute stroll of sights such as Springer Opera House and Ma Rainey House. This 65-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Springer Opera House - 6 min walk - 0.4 miles
  • RiverCenter for the Performing Arts - 11 min walk - 0.6 miles
  • Columbus Georgia Convention & Trade Center - 14 min walk - 0.8 miles
  • Coca-Cola Space Science Center - 17 min walk - 0.9 miles
  • Columbus Civic Center - 2 min drive - 0.9 miles

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 13 min drive

Restaurants

  • ‪Burger King - ‬7 min walk
  • ‪Iron Bank Coffee Co. - ‬8 min walk
  • ‪Chattabrewchee Southern Brewhouse - ‬11 min walk
  • ‪The Loft - ‬9 min walk
  • ‪Krystal - ‬7 min walk

About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel in Columbus with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Columbus Downtown offers free WiFi in public areas and coffee in a common area. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • Dogs and cats only
  • 2 total (20 lbs is the maximum weight per pet)

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Columbus Downtown?

This hotel is situated in Downtown Columbus within a 10-minute walk of Springer Opera House, RiverCenter for the Performing Arts, and Ma Rainey House. You'll also find Coca-Cola Space Science Center and Chattahoochee River less than a mile away.

How much does it cost to stay at SureStay Hotel by Best Western Columbus Downtown?

As of Jan 8, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Columbus Downtown on Jan 15, 2026 start from $69.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Columbus Downtown?

Yes, self parking is offered for free at the hotel.

Does SureStay Hotel by Best Western Columbus Downtown feature a casino at the property?

No, SureStay Hotel by Best Western Columbus Downtown doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Columbus Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay Hotel by Best Western Columbus Downtown?

Couples staying at this hotel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include free Internet access.

Are there hot tubs at SureStay Hotel by Best Western Columbus Downtown?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Columbus Downtown have a restaurant that serves breakfast?

SureStay Hotel by Best Western Columbus Downtown offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Columbus Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at SureStay Hotel by Best Western Columbus Downtown for a fee of USD 25 per pet, per day.

Does SureStay Hotel by Best Western Columbus Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Hotel by Best Western Columbus Downtown?

The closest major airport to SureStay Hotel by Best Western Columbus Downtown is Columbus, GA (CSG-Columbus Metropolitan), which is 6.4 mi away (13 minutes by car).

Can I book a room with a balcony at SureStay Hotel by Best Western Columbus Downtown?

No, you won't find guestrooms with balconies at SureStay Hotel by Best Western Columbus Downtown.

SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 116 out of 451 reviews
Rating 8 - Good. 86 out of 451 reviews
Rating 6 - Okay. 65 out of 451 reviews
Rating 4 - Poor. 73 out of 451 reviews
Rating 2 - Terrible. 111 out of 451 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Pablo

Stayed 1 night in Oct 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service
We were there for one night and it wasn’t bad for a “cheap” hotel! It’s an old hotel and it shows but it’s clean and the service is good!!
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Traveled with family
Liked: Staff & service

Probably wouldn’t book it again.

The beds were comfortable. Three adults yet there was only two towels in the bathroom. Bathroom was NOT clean ( especially the toilet!) A bit run down but painted. Man running the office was nice and polite. Breakfast was lame so we found a restaurant.
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff was friendly. No bugs of any kind. The only complaint is that the room was small. This is a great location, less than a ten minute walk from downtown, but just far enough that weekend noise didn't bother us at all.
Stayed 2 nights in Sep 2025

2/10 Terrible

Marvin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Tv controller didn't work, the toliet seat was improperly attached nor was it secured right.,the shower bar was hanging down about to fall off the wall.
Stayed 1 night in Sep 2025

6/10 Okay

Chi

Stayed 4 nights in Sep 2025

10/10 Excellent

Loren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a place absolutely i recommended for family
Stayed 3 nights in Sep 2025

10/10 Excellent

Lexus

Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place worth the cost
Stayed 4 nights in Aug 2025

8/10 Good

Brittany

Traveled with family
Decent stay waking distance to the heart of downtown Columbus. Rooms are small but clean, have a mini fridge, microwave, hairdryer. They also have an onsite laundry machine for guest that cost $4 to wash and dry. Would have like to have had a smart tv so you could watch Netflix or Amazon on the tv. I did not try the breakfast but was told they didn’t have coffee. They were friendly and changed the towels in the room daily which was nice.
Stayed 4 nights in Jul 2025

4/10 Poor

Mandi

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The breakfast is nearly non-existent. The shower was in poor shape. The curtain rod was broken and the curtain they had did not fit the shower. Because of this, water floods the bathroom and into the main room. The floor just outside the bathroom is warped and water damaged from previous guests doing the same thing. The room was extremely hot when we arrived. The staff did not turn on the air conditioner prior to our arrival. There were only two easily accessible outlets in the room. They were on the opposite side of the room from the desk. We did not receive room service during day 2. I had to go to the front desk after 7pm to ask for toilet paper and towels.
Stayed 4 nights in Jul 2025

10/10 Excellent

Oscar, Lake City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was really clean and the hotel staff was really friendly with information and getting us checked in.
Stayed 1 night in May 2025

10/10 Excellent

Roxann

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great they treated us very nice. We have a German Shepherd which is a breed no one will allow so it was nice to be able to have our pet with us. Thank you
Stayed 3 nights in Jul 2025

8/10 Good

Roxann

Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2025

4/10 Poor

Andy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

ROACH HOTEL

COCKROACHES On our return trip (7/25), we encountered a cockroach in the bathroom. We were moved from room 117 to room 105. When we woke up the next morning, there was a cockroach on the floor of that room. We expect both the room deposit and the room fee refunded to us immediately. Today is Monday, July 28, and if this is not done by the end of business today, I am going on Yelp, and I am going to the Better Business Bureau.
Stayed 1 night in Jul 2025

8/10 Good

Alisa, Simpsonville

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

2/10 Terrible

Darry

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a hotel a nasty smelly motel SUCKS

Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Stayed 6 nights in Jul 2025

4/10 Poor

Kym

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience was poor. The toilet was broke, every time I had to flush, I had to plug the toilet with my hands. Housekeeping never came to the room during my 3 days stay. The staff was fixing another room, problem they waited until after 7 p.m.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, friendly staff and the priority was in a good location. Walkable to the river and several restaurants, shops, etc.
Stayed 1 night in Jul 2025

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