It was good the 1st day....after that it was dirty...
Great place. Next to Cracker BarrelAccess to the interstate
Everything about this hotel is excellent there isnt anything i can change about this place. Very friendly and provides the service i request
Very nice staff, overall room cleaniness was great, hallways smell alittle of smoke just hate my stay was during the covid19 and alot of the extra was closed such as gym, breakfast but overall all my stay was great and will stay again
I like the space that was available in the queen suite ... very spacious... I didn’t like the sofa bed very uncomfortable I could feel the springs in the mattress... TVs weren’t what o expected... for such spacious room I expected bigger TVs
When we went to check in after our hockey games (11pm) they informed us that the room was unavailable. Richard, at the front desk told me the room had a damaged pipe. My guess is they booked the room and if we didn’t show up we would have been billed for it. Will not trust extended stay again for our hotel choice anywhere in the future.
I cannot find any good things. Very noisy refrigerator. Very old bed sheets.
Off the road Had problem with room but hotel made it right Breakfast not ready on time and had no muffins
Hallways smelled of smoke, room had a odor and pool was green and not ready to be used
The staff was so courteous and respectful and our room is super clea
I will cut to the chase, my room was absolutely disgusting. There was not a clean place in that room someone did not have relation. The television was broken, sink was clogged, and leaked all over the floor. I almost broke my backside on extra relations lefted in the shower, I did not feel comfortable at all in that place. So, I would not recommend the Extended Stay America to anyone.
Not only did they change my room reservation to one with only one bed. Not only did the first room smell like smoke (in an allegedly non-smoking hotel). Not only was the lobby bathroom filthy and uncleaned all weekend. I just got my credit card bill and they charged me for an imaginary subsequent stay that never occurred. $294 for a visit between 8/24 - 8/26 which never occurred. Thanks for the extra hassle!
The hotel was unprepared for a deluge of guests for the great american Eclipse. Promised ammenities were in short supply. ( Kitchen was supposed to be stocked with some supplies - but was actually barren, had to go to walmart to buy coffee mugs) My booking was changed to a room with one bed instead of two. I received zero notice of this change. Bathroom in the lobby was filthy and never cleaned during the two days I was there. Although the entire hotel was supposedly nonsmoking, the first room they tried to give me was obviously a smokers room. I cannot recommend this hotel.
The hotel was easy to get on and off 85 and 385. The staff was very friendly and accommodating and gave us a top floor room on request. However, the rooms are very small, and there were a lot of construction workers staying there so maybe not for you if you have kids. Great for one or two nights though if you don't stay in the room much. And there's a mall right across the street, plenty of restaurants within walking distance. Starbucks is right down the street!!
Never stay in this hotel chain again. Room was very dirty. Kitchenette appliances look like they came form junk yard. Bathroom door look like someone kicked and open a hole on it. This place is not a 3 star hotel. The only thing that look good is the outside part of the building and the lobby.
Roomy, well planning to layout, easy to get to your room, parking and interstate.
Extended Stay America Suites Columbia Northwest/Harbison places you within a short walk of Frankie's Fun Park and within a mile (2 km) of Harbison Theatre. This 86-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 86 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks. Housekeeping is available on request.
Extended Stay America Suites Columbia Northwest/Harbison features a gym, free WiFi in public areas, and a seasonal outdoor pool. Onsite parking is available for a fee. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a meeting room, and laundry facilities.
It was good the 1st day....after that it was dirty...
Great place. Next to Cracker BarrelAccess to the interstate
Thank you for choosing Extended Stay America. We are thrilled to learn you had a great stay and that our location worked well for you. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Everything about this hotel is excellent there isnt anything i can change about this place. Very friendly and provides the service i request
Monica, thank you for your terrific review! It is so nice to read your positive comments about our service and accommodations. We appreciate your business and hope you will always choose Extended Stay America for your future stays. Sincerely, Hotel Management
Very nice staff, overall room cleaniness was great, hallways smell alittle of smoke just hate my stay was during the covid19 and alot of the extra was closed such as gym, breakfast but overall all my stay was great and will stay again
It was our pleasure accommodating you at Extended Stay America. We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! However, we regret not meeting some of your expectations. Thank you for choosing our hotel, and we look forward to your next visit with us. Sincerely, Hotel Management
I like the space that was available in the queen suite ... very spacious... I didn’t like the sofa bed very uncomfortable I could feel the springs in the mattress... TVs weren’t what o expected... for such spacious room I expected bigger TVs
Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. But it seems we missed meeting some of your expectations. We regret any disappointment and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
When we went to check in after our hockey games (11pm) they informed us that the room was unavailable. Richard, at the front desk told me the room had a damaged pipe. My guess is they booked the room and if we didn’t show up we would have been billed for it. Will not trust extended stay again for our hotel choice anywhere in the future.
Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
I cannot find any good things. Very noisy refrigerator. Very old bed sheets.
Thank you for posting a review of your recent stay with us. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Robert, thank you for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management