It wasn’t just the roach that dropped on our heads in the middle of the night, or the dead ones by the baseboards that had apparently been left there as an example to the others, or the bite that I get after we killed the first bug, or the mysterious carpet patch replacements in the middle of the floor. All this was after we’d asked to move from two other rooms that were immediately and obviously even more unsuitable. If we hadn’t made a nonrefundable reservation, we would have moved. Definitely not “4 stars” or worth $100 .
We were looking for a property that was easy and quick to have access to the airport. And it was.
The hotel is near the airport. The staff was friendly and accommodating. We had an issue with the thermostat in our room and the front desk took care of the issue right away. The area where the hotel is located is okay.
Close to the airport with a shuttle service. Super friendly staff!!
It was great.
My low rating has to do with many factors except the front desk staff. She was friendly and efficient. The lobby was fine but the room was so bad I took pictures! The bathtub had black spots all over it that I first thought was dead bugs but it was some sort of nicks or stain in the porcelain. There was no shower curtain. The chair in the room was so stained and filthy I wouldn’t have let a dog, much less a guest to sit in. The room was in desperate need of a complete redo or at minimum, it should be less than $100 a night, even when there’s a football game. We did not ask for a room change because of such a late checking, and I slept fully dressed and got out of that room the next am as soon as we could.
Convenient location to airport.
As soon as I arrived to Columbia airport I called the hotel to get a shuttle. It showed up in a five minutes, as promised. My last time I visited Columbia, I stayed at Hampton Inn and the shuttle was not even available at 9 pm. The rest of my stay at Country Inn was very pleasant: clean room, comfortable bed, working A/C, TV and finally delicious breakfast!
When I pulled up to the hotel it looked amazing. The lobby was nicely decorated and clean. When I got to my room it was terrible, the chairs, carpet and lap shades had visible stains. The room was poorly cleaned as it had make up sponges underneath the table. I requested another room and after 4 tries I was given one that was decent. The hotel needs to take the time to renovate the rooms like they did the lobby!
Hotel was clean and quiet and had everything we needed. We would stay there again.
Very well kept,under heavy renovation, upscale is looking great
Stains on carpet and bedding. Had to move to new room. Stains on sheets in second room as well.
It was nice enough, though aging a bit, with grubby grout in the bathroom tile, shower curtain that doesn't stay in the tub, bathroom counter that was starting to sag. Staff were very nice and very helpful with an unexpectedly early departure for the airport.
Staff helped me get my internet access working.Thank you!
I had a room with 2 beds. One bed was obviously never changed. The sheets were dirty and there were crumbs on the sheets. I took pictures.
Bed bugs. Minimum 50 characters is not enough to describe the horrible experience, but I don’t want to recall it again. Will not stay again
Cleanliness and nice staff! Breakfast was delicious.
There was one exceptional guy. I think his name was Wendell (night time maintenance) super nice and helpful. Went out of his way to make our stay pleasant.
Country Inn & Suites by Radisson, Columbia Airport, SC places you within the area of popular sights such as University of South Carolina. This 64-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free continental breakfast is included with your stay and awaits you on weekends from 6:00 AM to 9:30 AM.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Country Inn & Suites by Radisson, Columbia Airport, SC enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a library.
It wasn’t just the roach that dropped on our heads in the middle of the night, or the dead ones by the baseboards that had apparently been left there as an example to the others, or the bite that I get after we killed the first bug, or the mysterious carpet patch replacements in the middle of the floor. All this was after we’d asked to move from two other rooms that were immediately and obviously even more unsuitable. If we hadn’t made a nonrefundable reservation, we would have moved. Definitely not “4 stars” or worth $100 .
Hello Michael, On behalf of our entire staff thank you for staying with us and for rating your stay.,
We were looking for a property that was easy and quick to have access to the airport. And it was.
Hello Chris, We can't thank you enough for sharing your feedback with regards to our property and your insights regarding our access. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
The hotel is near the airport. The staff was friendly and accommodating. We had an issue with the thermostat in our room and the front desk took care of the issue right away. The area where the hotel is located is okay.
Hello GLORIA, Thank you for sharing your experience. We truly appreciate the insight regarding our staff as well as our area. We hope to see you again and that you will be truly impressed with our continued improvements.
Close to the airport with a shuttle service. Super friendly staff!!
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
It was great.
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
My low rating has to do with many factors except the front desk staff. She was friendly and efficient. The lobby was fine but the room was so bad I took pictures! The bathtub had black spots all over it that I first thought was dead bugs but it was some sort of nicks or stain in the porcelain. There was no shower curtain. The chair in the room was so stained and filthy I wouldn’t have let a dog, much less a guest to sit in. The room was in desperate need of a complete redo or at minimum, it should be less than $100 a night, even when there’s a football game. We did not ask for a room change because of such a late checking, and I slept fully dressed and got out of that room the next am as soon as we could.
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Convenient location to airport.
We appreciate the comments, especially with regards to your opinion of our location. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
As soon as I arrived to Columbia airport I called the hotel to get a shuttle. It showed up in a five minutes, as promised. My last time I visited Columbia, I stayed at Hampton Inn and the shuttle was not even available at 9 pm. The rest of my stay at Country Inn was very pleasant: clean room, comfortable bed, working A/C, TV and finally delicious breakfast!
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Hello Robert,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.