Colon Luxury Hotels

"Happy with accommodations and staff. Hotel has a quiet, European feel to it. Staff was very pleasant and spoke passable English. We used translators on our phones when necessary. Food was delicious. We had several of our meals there. Our biggest disappointment was no shuttle to airport. An airport shuttle was listed on Expedia but the hotel DID NOT have a shuttle. This was a major factor in our chosing this hotel so we were quite disappointed. (This should be corrected in advertisements.) Personnel very helpful in obtaining taxis and Ubers are readily available. Overall, we enjoyed our stay and would stay there again."

"Our room was kept exceptionally clean. The pool and pool bar were very nice. The staff were welcoming and breakfast was an abundance. We had a great stay and conveniently located."

"We booked this hotel for one night because we landed at 4am and needed somewhere to sleep. I called days beforehand and asked if it was okay to book this room for the day before and check out the next day just so we had somewhere to sleep. Everyone at the front desk said yes. When we get there, the lady at the front desk tells us no and that we can’t check in. We are then forced to sleep on the couch in the lobby and wait for a manager to come. She was extremely rude and didn’t even try to help us out. 3 hours goes by she gets relieved and her coworker then tells us, our room has been ready and that she doesn’t understand why the First Lady didn’t let us up. This was one of the worst hotel experiences I’ve had and I’m thankful for the Second Lady we talked too but I would not stay here again."