Excelsior Hotel Ernst am Dom

5.0 star property
Luxury hotel with 2 restaurants and a fitness center
VIP Access

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Photo gallery for Excelsior Hotel Ernst am Dom

Front of property
Banquet hall
Interior detail
Suite (Excelsior) | 1 bedroom, premium bedding, free minibar, in-room safe
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Cologne Cathedral
    ‪1 min walk‬
  • Old Market
    ‪4 min walk‬
  • Musical Dome
    ‪5 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Classic Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room (Grand)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Excelsior)

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room (Grand)

10.0 out of 10
Exceptional
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cologne

Located in Old Town Cologne, Excelsior Hotel Ernst am Dom is adjacent to Cologne Cathedral and within a 10-minute walk of other popular attractions like Musical Dome. This 133-room, 5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Cologne Cathedral - 1 min walk - 0.1 miles
  • Old Market - 4 min walk - 0.3 miles
  • Musical Dome - 5 min walk - 0.3 miles
  • Chocolate Museum - 16 min walk - 0.9 miles
  • Cologne Trade Fair Grounds - 19 min walk - 1.1 miles

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 3 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Café Reichard - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Funkhaus / Cafe - Bar - Restaurant - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Excelsior Hotel Ernst am Dom

Luxury hotel with 2 restaurants and a fitness center
Excelsior Hotel Ernst am Dom offers a gym, a sauna, and free WiFi in public areas. Parking is EUR 29 per day (EUR 29 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 65.00 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, tablet computers, and sitting areas are other standard amenities.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Self parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 52 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 80 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Are free cancellation options available at Excelsior Hotel Ernst am Dom?

Excelsior Hotel Ernst am Dom offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do near Excelsior Hotel Ernst am Dom?

This hotel is situated in Old Town Cologne within a 10-minute walk of Cologne Cathedral and Musical Dome. You'll also find Chocolate Museum and LANXESS Arena within a short drive.

Is parking available on site at Excelsior Hotel Ernst am Dom?

Yes, valet parking is offered for EUR 29 per day with in/out privileges.

Does Excelsior Hotel Ernst am Dom include a casino at the property?

No, Excelsior Hotel Ernst am Dom doesn't have a casino.

Is there an indoor pool at Excelsior Hotel Ernst am Dom?

No, there is no indoor pool at this hotel.

Is Excelsior Hotel Ernst am Dom good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Does Excelsior Hotel Ernst am Dom have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Excelsior Hotel Ernst am Dom have a restaurant that serves breakfast?

Yes, Excelsior Hotel Ernst am Dom has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Excelsior Hotel Ernst am Dom allow pets to stay for free?

Although they can't stay for free, pets are welcome at Excelsior Hotel Ernst am Dom for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Excelsior Hotel Ernst am Dom?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Excelsior Hotel Ernst am Dom?

The closest major airport to Excelsior Hotel Ernst am Dom is Cologne - Bonn Airport (CGN), which is 9.5 mi away (14 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.7 mi away.

Can I book a room with a balcony at Excelsior Hotel Ernst am Dom?

No, you won't find guestrooms with balconies at Excelsior Hotel Ernst am Dom.

Does Excelsior Hotel Ernst am Dom host weddings?

There are wedding services available at Excelsior Hotel Ernst am Dom if that's in your vacation plans.

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1000 reviews
Rating 8 - Good. 143 out of 1000 reviews
Rating 6 - Okay. 25 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time - perfect for carnival fun
Stayed 1 night in Mar 2025

10/10 Excellent

Jamey

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Mr.AHMET, ANKARA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is very convenient and well kept and managed very professionally...All the Staff that I was encountered during my stay ( two separate days in one week) was very pleasant especially Ms Dilara Ekinci that I was greeted and checked out..she had a very helpful positive attitude. I will definitely will come back and recommended..
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel great position
Stayed 2 nights in Jan 2025

8/10 Good

Rick

Just average.
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivia

Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mr.AHMET, ANKARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located and staff was very helpful and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and great service

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.
Stayed 3 nights in Dec 2024

10/10 Excellent

KEITH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is First Class “plus”. Service & all staff are excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

KEITH

Traveled with partner
Absolute first class service. Nothing is too much trouble, staff are truly professional.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an excellent hotel in all respects.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Staying here was a pleasure. Beautiful surroundings, kind people, comfortable bedding and convenient location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mai Mai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star excellence! Service was exceptional
Stayed 1 night in Dec 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return stay

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

GINA

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I don’t know if I received the VIP access or room upgrade. Regardless, the room and guest service were exceptional and if we come back we would return to the Excelsior.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsea

Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so convenient. Location cannot be beaten. Staff was very accommodating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jisoo

Stayed 3 nights in Nov 2024

10/10 Excellent

Vant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .
Stayed 1 night in Dec 2024