Holiday Inn St. Louis Fairview Heights3.0 out of 5.0
Recent guest reviews
We had the best time ever. The hotel was very clean the housekeeping staff were very polite, nice and accommendating. Our needs were met without a hitch . For a very short notice it was the ideal place. Thanks to my brother in law for the recommending. We will be back. Thank you to all staff the made our stay for a sad occassion pleasureable. The Jacksons and Brewers Room 331
I came in for business in East St. Louis and stayed here for a week. I was pleasantly greeted by Johnny at the front desk when I first arrived. He was very helpful and met my needs for my room preference and made the whole experience quick and easy. Four days later he was back in the lobby when I came back in and he remembered me and greeted me like I was a valuable customer. It's the little things like that that make your stay pleasant and want to come back to that location. The Holiday Inn has a great employee and a valuable asset to their organization in Johnny.
I come to this area fairly frequently to visit family. The first couple times I stayed at two different hotels in the area. After my first stay here I was hooked. The hotel is very clean, very close to the highway and the mall plus numerous eating establishments. The staff here is awesome! They have always been friendly and helpful. Johnny checked me in for this visit. Polite, friendly, and professional. The indoor pool is great. Lots of parking around the building and is lit well at night. I highly recommend staying here in Fairview Heights.
We again had a wonderful stay here. The staff goes out of their way to accommodate you. The rates are excellent. The breakfast buffet has a little bit of everything. And, of course, the rooms are very clean. The TV and the Wi-Fi worked very well. We will stay here every time we come to St. Louis.
My husband and I stayed here one night with our Grandson. We were on a road trip and wanted to visit the Gateway Arch on our way through St. Louis. Easy drive to the Arch and much better location traveling with a 12 year old. Swimming pool and many restaurants in the area. Good buffet breakfast.
Johnnie was awesome in helping me with everything I needed. Provided great customer service. Was welcoming and friendly. The hotel is clean and quiet. A perfect place for business travelers. I definitely recommend!
I had the best service from Johnnie! We felt at home and so welcomed when we came to check in. We had such a long day and his energy & joy blessed us so much! Plus the room was clean and so comfortable - Just what we needed!
We stayed one night at this hotel in order to get an early start in St. Louis the next day. The location worked well as we were coming from Illinois. It was about 20 minutes to downtown. The lobby was large and seemed a little plainer than expected. There's breakfast available but not included in the room rate. Our room was very clean and appeared new enough that nothing was noticeably worn. Only strange thing was that the temperature was only 60 degrees when we arrived, which was uncomfortable for quite awhile. Overall this hotel was a good value and good location.
This hotel presents well on pictures and on Website. But the toilet was nasty upon arrival. Carpet very dirty, I thought Holiday Inn could do better than this. The buffet breakfast is over priced with not alot of good options.
My son and I spent the night at this Holiday in during a road trip from Florida to Colorado. The property is very nice and the front desk staff was friendly, courteous and professional. Our travel plans were interrupted and we had to change our reservation. The whole process was painless and they honored our rate for the new night. It was especially nice to find a full bar and on-site restaurant (Kem's) after 10 hours in the car. The friendly bartender took care of both our drinks and food since we sat at the bar for dinner. While the menu is somewhat limited, there were plenty of choices and we had no problem finding something we wanted. I frankly didn't have high expectations, but the food was surprisingly good. Our room was clean and comfortable. No complaints. This was the best of the three hotels we stayed in during our trip - and the cheapest. I will definitely stay here again.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 226 reviews