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Best Western Plus Parkway Hotel

2.5 out of 5.0

Recent guest reviews

The hotel staff was very friendly, but we requested a indoor pool and got an outdoor seasonal pool. The hotel needs updating as well.

This is a good value for a no frills hotel. It has all the necessities...clean room, comfortable and reasonable price. I appreciate that the staff is really friendly and helpful. Other items that aren't necessarily make or break: The breakfast food is not very good, but what hotel really serves good breakfast unless you're at a Ritz Carlton? The only real complaint I have is the exercise equipment. I try to stay in shape, as I travel on business every other week to this hotel. (it's easy to gain weight when you have no choice but to eat out every night) There are 3 cardio machines and only 1 works. Which meant, when someone else was using it, I had no machine for cardio indoors. Luckily it is still warm out and I can get my exercise outdoors. I'm not sure what plan B is once it gets cold outside. Overall, I would recommend this hotel for it's value.

Chose this hotel because of the proximity to friends and the fact that it has an outdoor pool! The only problem was you can't have any drinks or food in the pool area! I found this odd, as the nicer hotels bring you drinks poolside!

Just as good as the holiday inn I love staying here every time I come into town

we visit Alton 3 or 4 times a year and always book at the Best Western - it's the best local option

The staff was pleasant; good breakfast; convenient location. NIce, clean room.

this was an excellent hotel - it is only a year or 2 old and still very nice - the staff was very good - enjoyed the daily breakfast - the only drawback was that our room was pretty small and the pool was outdoors

Front desk staff not very helpful or friendly. Clean room. Updated. Used gym. Hot breakfast included. Good deal for price.

very plesant and clean rooms, fridge was not really good at stay cold but it was ok for what it was for.

The free breakfast was pretty good. Fridge and microwave in our unit was also great.

The hotel was clean and comfortable. The bed was comfortable, it is a quiet hotel we never heard anyone else and we stayed on the 1st floor. The staff was very nice, friendly & helpful. The only monor complaint is the computer system automatically checks your room key out at 10:00 am, the staff apologized & immediately re-keyed our card. We will definately stay at this hotel again.

The breakfast was just average, nothing special. The desk staff was okay, nothing special. They are not customer driven. They are not allowed to make a decision on their own, they have to wait until management is available and the availability of soemone who can make a decision is less than desireable. We had to make a special trip back to the hotel to make our problem known even after we told someone the day before what our problem was and they said they would take care of it. It didn't happen. Would rather spend a little more money and get a better experience somewhere else. Sorry Best Western, we tried to give you a chance.

My average rating has to do with the breakfast experience. I was there at 8AM and had my breakfast from 8-8:30 and although there were staff filling in the napkins and the plastic flatware, it felt like "arranging the deck chairs in the sinking Titanic" since the coffee and orange juice had run out, there was scrambled eggs but no sausage, and a little later sausage but no scrambled eggs (why the staff were not attending to that is a mystery). It seems to me that providing a breakfast to travelers who have little time to waste waiting for food is not rocket science. The food tasted fine once you could find it. Other than that, the hotel and rooms were very clean and nicely appointed.

This is the sort of place you stay where you want to stay in a decent, clean room, but don't want to pay for a lot of luxury or pampering. The staff was friendly and helpful and the best part of the stay.

The staff were friendly, the complimentary breakfast was great, and the outdoor pool was clean and we had it all to ourselves. Would stay here again!

Rooms were clean and service from staff excellent. Definitely would stay here again.

We were there for New Years Eve. Hotel is perfectly placed. A supermarket across from the hotel & fast food places right next door. The room was great. Everyone was very helpful there. We will stay there again.

Newly remodled and great. Comfortable bed. Friendly staff. Restaurants and shopping nearby.

All was well, clean close to where I needed to be, fine

New everything hotel with clean rooms and good desk service with reasonable rates. Beds were very comfy and location was quiet. Complimentary breakfast was average.

1900 Homer Adams Pkwy Alton IL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within a mile (2 km) of Alton Square Mall, Best Western Plus Parkway Hotel is within 3 miles (5 km) of Argosy Casino. This 72-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Cathedral Basilica of St. Louis is 24.3 mi (39.2 km) from this central Alton hotel.


Dining

Free full breakfast is included with your stay and is served from 6 AM to 10 AM.


Rooms

All of Best Western Plus Parkway Hotel's 72 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

At Best Western Plus Parkway Hotel, guests have access to a fitness center, free WiFi in public areas, and a meeting room. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Parkway Hotel

Couples (12) Business (5) Family (3)
3

no pool after labor day

Couples

The hotel staff was very friendly, but we requested a indoor pool and got an outdoor seasonal pool. The hotel needs updating as well.

By on Oct 7, 2015

4

good value

BusinessTravelers

This is a good value for a no frills hotel. It has all the necessities...clean room, comfortable and reasonable price. I appreciate that the staff is really friendly and helpful. Other items that aren't necessarily make or break: The breakfast food is not very good, but what hotel really serves good breakfast unless you're at a Ritz Carlton? The only real complaint I have is the exercise equipment. I try to stay in shape, as I travel on business every other week to this hotel. (it's easy to gain weight when you have no choice but to eat out every night) There are 3 cardio machines and only 1 works. Which meant, when someone else was using it, I had no machine for cardio indoors. Luckily it is still warm out and I can get my exercise outdoors. I'm not sure what plan B is once it gets cold outside. Overall, I would recommend this hotel for it's value.

By on Sep 8, 2014

4

great hotel and good location

Couples

Chose this hotel because of the proximity to friends and the fact that it has an outdoor pool! The only problem was you can't have any drinks or food in the pool area! I found this odd, as the nicer hotels bring you drinks poolside!

By on Jul 12, 2014

5

business stay

BusinessTravelers

Just as good as the holiday inn I love staying here every time I come into town

By on Jun 5, 2014

5

best option in alton

Couples

we visit Alton 3 or 4 times a year and always book at the Best Western - it's the best local option

By on May 27, 2014

4

pleasant location and staff

Couples

The staff was pleasant; good breakfast; convenient location. NIce, clean room.

By on Apr 14, 2014

4

very nice - this hotel is only a year or 2 old

Couples

this was an excellent hotel - it is only a year or 2 old and still very nice - the staff was very good - enjoyed the daily breakfast - the only drawback was that our room was pretty small and the pool was outdoors

By on Dec 30, 2013

4

nice hotel

BusinessTravelers

Front desk staff not very helpful or friendly. Clean room. Updated. Used gym. Hot breakfast included. Good deal for price.

By on Nov 24, 2013

4

easy to find central location

BusinessTravelers

very plesant and clean rooms, fridge was not really good at stay cold but it was ok for what it was for.

By on Jun 29, 2013

4

great place to stay

Couples

The free breakfast was pretty good. Fridge and microwave in our unit was also great.

By on Jun 17, 2013