Sheets had not been changed after the previous guests in our room. Pretty disgusting.
Staff were friendly
Nice staff, cool restaurant, pool.
I hate leaving negative reviews when the people are so nice, but it's pertinent that I share my experience at this establishment. The staff was excellent- very on top of it and apologetic and overall just great. But this place is AWFUL. It's age isn't the problem, it's the condition of the place as well as it's inhabitants. The building is stained and dirty and stinky. When we arrived, I felt so fooled by the positive reviews online. It needs a complete overhaul in every way possible. It looks nothing at all like the photos online. There were countless incredibly sketchy people inside and outside the place. Most of those people live there. I am absolutely positive the drugs are a regular there. Dogs were left in rooms to bark incessantly. When my kids and I went to our hotel room, we immediately started feeling bugs on our feet and legs and at one point, I felt a big bite on my foot, and when I looked down I saw some type of bug run under the bed from off of my shoe. I found bed bugs around the mattress seams and I couldn't imagine sleeping there, so we packed our stuff back up and checked out. We were offered a refund and I accepted. There's a reason why this hotel is so cheap- because you get what you pay for. I learned my lesson.
We were pleased with our Room for the night. It was clean, bed was comfortable. Very nice Room for the Price.
Not good
The room was dirty, the other guests were loud and the staff was absent.
Room not clean. Entire facility is a wreck. Clearly converted to new ownership with zero investment. This will lead to customers who treat the place badly. Staff were very accommodating. I feel sorry for them.
Very reasonable price when you are traveling and just need to sleep.
The Hallways were very dirty. Photos showed pool & hot tub. Trash all over in that area. Looked at the water & decided that I had better not get in there, I had not had my shots yet & did not know what I would catch. It appeared that the owners did not care what their motel looked like or how it was kept up.
OYO Hotel Goodland KS Hwy 24 places you within 2 miles (3 km) of Van Gogh's Sunflowers and High Plains Museum. This 74-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6:00 AM to 10:30 AM. Enjoy a leisurely bite to eat at Game-time Grill, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Phones and ironing boards are other standard amenities. Housekeeping is available on request.
Guests of OYO Hotel Goodland KS Hwy 24 enjoy features like an indoor pool, free WiFi in public areas, and a computer station. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this family-friendly hotel include an arcade/game room, laundry facilities, and a communal living room.
Sheets had not been changed after the previous guests in our room. Pretty disgusting.
Hi, Scott! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava
Staff were friendly
Hi Mary! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava
Nice staff, cool restaurant, pool.
Heartfelt gratitude for sharing this, Robert! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Eva
I hate leaving negative reviews when the people are so nice, but it's pertinent that I share my experience at this establishment. The staff was excellent- very on top of it and apologetic and overall just great. But this place is AWFUL. It's age isn't the problem, it's the condition of the place as well as it's inhabitants. The building is stained and dirty and stinky. When we arrived, I felt so fooled by the positive reviews online. It needs a complete overhaul in every way possible. It looks nothing at all like the photos online. There were countless incredibly sketchy people inside and outside the place. Most of those people live there. I am absolutely positive the drugs are a regular there. Dogs were left in rooms to bark incessantly. When my kids and I went to our hotel room, we immediately started feeling bugs on our feet and legs and at one point, I felt a big bite on my foot, and when I looked down I saw some type of bug run under the bed from off of my shoe. I found bed bugs around the mattress seams and I couldn't imagine sleeping there, so we packed our stuff back up and checked out. We were offered a refund and I accepted. There's a reason why this hotel is so cheap- because you get what you pay for. I learned my lesson.
Sorry for the hassle you faced, Amber! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
We were pleased with our Room for the night. It was clean, bed was comfortable. Very nice Room for the Price.
Thanks for rating us, Howard! Your review made our day. We hope to delight you with our services. Regards, Jane!
Not good
Hi, Valentin! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy
The room was dirty, the other guests were loud and the staff was absent.
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
Room not clean. Entire facility is a wreck. Clearly converted to new ownership with zero investment. This will lead to customers who treat the place badly. Staff were very accommodating. I feel sorry for them.
Hi, we are disheartened to see that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are nothing less than amazing. Regards, James
Hi, Scott! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava