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Holiday Express & Suites Portales by IHG

2.5 star property
Hotel in Portales with free breakfast and a fitness center

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Photo gallery for Holiday Express & Suites Portales by IHG

Free buffet breakfast
Spa
Standard Room, 2 Queen Beds | Room amenity
Property entrance
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
1901 W 2nd St, Portales, NM, 88130
  • Place, Al Whitehead Field
    ‪8 min walk‬
  • Place, Eastern New Mexico University
    ‪8 min walk‬
  • Place, Blackwater Draw Museum
    ‪14 min walk‬
  • Airport, Clovis, NM (CVN-Clovis Municipal)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the neighborhood

Portales

Holiday Express & Suites Portales by IHG is a short stroll from Roosevelt General Hospital and Eastern New Mexico University. This 65-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Al Whitehead Field - 8 min walk - 0.5 miles
  • Eastern New Mexico University - 8 min walk - 0.5 miles
  • Blackwater Draw Museum - 14 min walk - 0.8 miles
  • Rotary Park - 14 min walk - 0.8 miles
  • Roosevelt County Museum - 15 min walk - 0.8 miles

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanitos - ‬4 min drive
  • ‪Something Different Grill - ‬2 min drive
  • ‪Pat's Twin Cronnies - ‬3 min drive

About this property

Holiday Express & Suites Portales by IHG

Hotel in Portales with free breakfast and a fitness center
Guests staying at Holiday Express & Suites Portales by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a hot tub, a business center, and a meeting room.
Guests can expect free WiFi and flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenity

Comfort Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 381 reviews
$85 nightly
The price is $96
Oct 26 - Oct 27
Total with taxes and fees
Comfort Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Are free cancellation options available at Holiday Express & Suites Portales by IHG?

Holiday Express & Suites Portales by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to do near Holiday Express & Suites Portales by IHG?

This hotel is located in Portales, a short 16-minute walk from Al Whitehead Field and also 14 minutes on foot from Roosevelt County Museum. You'll also find Blackwater Draw Museum and Greyhound Arena less than a mile away.

Will I be able to park at Holiday Express & Suites Portales by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Express & Suites Portales by IHG include a casino?

No, Holiday Express & Suites Portales by IHG doesn't have a casino.

Is there an indoor pool at Holiday Express & Suites Portales by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Express & Suites Portales by IHG good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at Holiday Express & Suites Portales by IHG?

Yes, this hotel has a spa tub.

Does Holiday Express & Suites Portales by IHG have a restaurant with a breakfast menu?

Holiday Express & Suites Portales by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Express & Suites Portales by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Express & Suites Portales by IHG though service animals are welcome.

Are there connecting rooms at Holiday Express & Suites Portales by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Express & Suites Portales by IHG?

The closest major airport to Holiday Express & Suites Portales by IHG is Clovis, NM (CVN-Clovis Municipal), which is 28.2 mi away (38 minutes by car).

Are there rooms with balconies at Holiday Express & Suites Portales by IHG?

No, you won't find guestrooms with balconies at Holiday Express & Suites Portales by IHG.

Reviews

Holiday Express & Suites Portales by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 201 out of 351 reviews
Rating 8 - Good. 85 out of 351 reviews
Rating 6 - Okay. 36 out of 351 reviews
Rating 4 - Poor. 10 out of 351 reviews
Rating 2 - Terrible. 19 out of 351 reviews

Reviews

10/10 Excellent

VICTOR

Liked: Cleanliness
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Lincy

Stayed 1 night in Jun 2025

6/10 Okay

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Portales Trip

Had to refuse first room due to condition. Door lack was intermittently inoperable, lamp shade was missing, stained window shade and room had strange odor. 2nd room was nice except the pullout bed was broken.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned and staff was great with the breakfast being excellent 👌
Stayed 2 nights in Jun 2025

4/10 Poor

Rondi

Stayed 1 night in Jun 2025

6/10 Okay

Gary

Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Traveled with family
Disliked: Property conditions & facilities

Not as nice as it seems

I stayed in this hotel for one night while driving through the area. Our original room had an ac that wasn't working and had a puddle forming right next to it and the room didn't have a phone to reach the front desk. After getting switched to another room we found that the next room had a concerning dip in the bathroom floor giving the impression that there was damage in the floor beneath. There was also a splatter mark on the blinds of some kind of liquid. This room had a phone, but it didn't work. The bed was comfy and the breakfast was good, but this hotel seems to be lacking is general maintenance. When I spoke to the front desk at my departure the attendant offered no solutions, only acknowledgment.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean
Stayed 1 night in May 2025

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
The young man at the front desk was very good. He made check in easy and when the tornado siren sounded he personally knocked on our door and told us what we needed to do.
Stayed 1 night in May 2025

10/10 Excellent

Alex, Sunny Isles Beach

Stayed 3 nights in May 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Dominic X, Fairacres

Stayed 2 nights in Mar 2025

10/10 Excellent

Clint

Stayed 1 night in Mar 2025

10/10 Excellent

david, Litchfield Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited our needs perfectly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rylie

Stayed 1 night in Feb 2025

8/10 Good

Fred

Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was not as clean as other holiday inn express hotels we have staying in, in the past. We needed more bath towels (only 2 in a room with 2 beds), they gave us pool towels. Indoor pool was cold. Hotel needs updated
Stayed 1 night in Nov 2024

10/10 Excellent

karen

Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Stayed 1 night in Oct 2024

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Jeff, Corpus Christi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room service our working elevator, staff not helpful
Stayed 3 nights in Oct 2024