See all properties

Holiday Express & Suites Portales by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Express & Suites Portales by IHG

Property entrance
Free buffet breakfast
Exterior
Spa
Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1901 W 2nd St, Portales, NM, 88130
  • Place, Eastern New Mexico University
    ‪8 min walk‬
  • Place, Al Whitehead Field
    ‪8 min walk‬
  • Place, Blackwater Draw Museum
    ‪14 min walk‬
  • Airport, Clovis, NM (CVN-Clovis Municipal)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the neighborhood

Portales

Holiday Express & Suites Portales by IHG is a short stroll from Roosevelt General Hospital and Eastern New Mexico University. This 65-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Eastern New Mexico University - 8 min walk - 0.5 miles
  • Al Whitehead Field - 8 min walk - 0.5 miles
  • Blackwater Draw Museum - 14 min walk - 0.8 miles
  • Rotary Park - 14 min walk - 0.8 miles
  • Roosevelt County Museum - 15 min walk - 0.8 miles

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪Goober McCool's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanito's Mexican Restaurant - ‬4 min drive
  • ‪Something Different Grill - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Guests staying at Holiday Express & Suites Portales by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a hot tub, a business center, and a meeting room.
Guests can expect free WiFi and flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenity
Comfort Inn Portales
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 412 reviews
$89 nightly
The price is $101
Mar 19 - Mar 20
Total with taxes and fees
Comfort Inn Portales

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Are free cancellation options available at Holiday Express & Suites Portales by IHG?

Holiday Express & Suites Portales by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to do near Holiday Express & Suites Portales by IHG?

This hotel is located in Portales, a short 14-minute walk from Roosevelt County Museum and also 16 minutes on foot from Al Whitehead Field. You'll also find Blackwater Draw Museum and Greyhound Arena less than a mile away.

Is parking available on site at Holiday Express & Suites Portales by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Express & Suites Portales by IHG include a casino?

No, Holiday Express & Suites Portales by IHG doesn't have a casino.

Is there an indoor pool at Holiday Express & Suites Portales by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Express & Suites Portales by IHG good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at Holiday Express & Suites Portales by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Express & Suites Portales by IHG have a restaurant with a breakfast menu?

Holiday Express & Suites Portales by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Express & Suites Portales by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Express & Suites Portales by IHG though service animals are welcome.

Are there connecting rooms at Holiday Express & Suites Portales by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Express & Suites Portales by IHG?

The closest major airport to Holiday Express & Suites Portales by IHG is Clovis, NM (CVN-Clovis Municipal), which is 28.2 mi away (38 minutes by car).

Can I book a room with a balcony at Holiday Express & Suites Portales by IHG?

No, there aren't any guestrooms with balconies at Holiday Express & Suites Portales by IHG.

Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 368 reviews
Rating 8 - Good. 86 out of 368 reviews
Rating 6 - Okay. 38 out of 368 reviews
Rating 4 - Poor. 11 out of 368 reviews
Rating 2 - Terrible. 19 out of 368 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great breakfast and the room was very comfortable. If we are every in the area, we will stay at you place.
Stayed 1 night in Oct 2025

10/10 Excellent

Abby

Traveled with family
Liked: Amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from staff — both front desk and housekeeping! Room was clean and quiet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service, room comfort
The room smelled musty, the keys didnt work to the room. Had to go down several time to fet a new key each time. The hotel needs to replace the card readers on every room. I shouldnt have to go down to the front desk 2 times in 1 noght because my room key card stopped working.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, Rio Rancho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a quick trip to see our daughter sing at ENMU. The Hotel was clean, and safe. We loved the breakfast everything was fresh and tasty! The Staff was friendly and helpful, we will return❤️
Stayed 1 night in Oct 2025

10/10 Excellent

VICTOR

Liked: Cleanliness
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Brendan

Liked: Property conditions & facilities
I like staying here. This was my third time staying at this hotel. I would tell others to stay here as well. The breakfast was good and the rooms were comfortable and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Fidelis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 4 nights in Aug 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Alysia

Stayed 1 night in Aug 2025

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff always so helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Armida

Liked: Cleanliness, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in Jul 2025

6/10 Okay

Elisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reservation was for 4 people and they only gave us two towels for a suite we had to continue to ask for more towels are whole 4 day visit. Halfway threw our stay we lost hot water pressure other than that visit was great!
Stayed 4 nights in Jul 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities

The place just felt old and dirty

Stayed 1 night in Jul 2025

10/10 Excellent

Lincy

Stayed 1 night in Jun 2025