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Hotel Acuario Ciudad del Carmen

3.0 star property
Hotel in Ciudad del Carmen with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Acuario Ciudad del Carmen

Outdoor pool
Exterior
Terrace/patio
Lobby
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Dirección: Calle 51 #60, Colonia Santa Margarita, Ciudad del Carmen, CAM, 24120
  • Place, Our Lady of Carmen Church
    ‪15 min walk‬
  • Place, Norte Beach
    ‪8 min drive‬
  • Place, El Zacatal Bridge
    ‪14 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Ciudad del Carmen

Located in Santa Margarita within a short walk of Victoriano Nieves Cespedes Museum, Hotel Acuario Ciudad del Carmen is within a mile (2 km) of University Cultural Center. This 80-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Our Lady of Carmen Church - 15 min walk - 0.8 miles
  • Zaragoza Park - 15 min walk - 0.8 miles
  • Domo del Mar Convention Center - 7 min drive - 1.2 miles
  • Norte Beach - 8 min drive - 1.2 miles
  • El Zacatal Bridge - 14 min drive - 1.8 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Capiros Pizza - ‬1 min walk
  • ‪El Norteño II - ‬8 min walk
  • ‪Tacos El Mestizo - ‬9 min walk
  • ‪Comida China - ‬9 min walk
  • ‪SM Sonora's Meat - ‬4 min walk

About this property

Hotel Acuario Ciudad del Carmen

Hotel in Ciudad del Carmen with a fitness center and a 24-hour front desk
Guests staying at Hotel Acuario Ciudad del Carmen enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include meeting rooms, a terrace, and a banquet hall.
Guests can expect free WiFi and 24-inch LED TVs with cable channels. Free local calls, ceiling fans, and desks are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 60 to 180 for adults and MXN 60 to 180 for children
  • A restaurant

Restaurants on site

  • La Fuente

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 60 to 180 for adults, and MXN 60 to 180 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 1:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Acuario Ciudad Carmen Ciudad del Carmen
Hotel Acuario Ciudad Carmen
Acuario Ciudad Carmen Ciudad del Carmen
Acuario Ciudad Carmen
Acuario Ciudad Del Carmen
Hotel Acuario Ciudad del Carmen Hotel
Hotel Acuario Ciudad del Carmen Ciudad del Carmen
Hotel Acuario Ciudad del Carmen Hotel Ciudad del Carmen

Frequently asked questions

Is a free cancellation option available at Hotel Acuario Ciudad del Carmen?

Hotel Acuario Ciudad del Carmen provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Acuario Ciudad del Carmen?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Hotel Acuario Ciudad del Carmen on Nov 19, 2025 start from $35.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Acuario Ciudad del Carmen?

This hotel is situated in Santa Margarita within a short 16-minute walk of Zaragoza Park and also 12 minutes on foot from Victoriano Nieves Cespedes Museum. You'll also find El Zacatal Bridge and Laguna de Terminos within a short drive.

Will I be able to park at Hotel Acuario Ciudad del Carmen?

Yes, self parking is offered for free at the hotel.

Does Hotel Acuario Ciudad del Carmen feature a casino at the property?

No, Hotel Acuario Ciudad del Carmen doesn't have a casino.

Will I find an indoor pool at Hotel Acuario Ciudad del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Acuario Ciudad del Carmen a good place to stay for couples?

Couples will appreciate amenities like an outdoor pool, a restaurant, and a terrace at this hotel.

Does Hotel Acuario Ciudad del Carmen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Acuario Ciudad del Carmen have a restaurant that serves breakfast?

Yes, Hotel Acuario Ciudad del Carmen serves buffet breakfast for a surcharge each morning at La Fuente.

Will Hotel Acuario Ciudad del Carmen allow pets to stay free of charge?

No, pets aren't allowed at Hotel Acuario Ciudad del Carmen.

Does Hotel Acuario Ciudad del Carmen have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Acuario Ciudad del Carmen?

The closest major airport to Hotel Acuario Ciudad del Carmen is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.), which is 2.9 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Hotel Acuario Ciudad del Carmen?

No, there aren't any guestrooms with balconies at Hotel Acuario Ciudad del Carmen.

Reviews

Hotel Acuario Ciudad del Carmen Reviews

6.0

6.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 170 reviews
Rating 8 - Good. 37 out of 170 reviews
Rating 6 - Okay. 25 out of 170 reviews
Rating 4 - Poor. 27 out of 170 reviews
Rating 2 - Terrible. 46 out of 170 reviews

Reviews

2/10 Terrible

john

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. It was terrible. No toilet seat , light bulb burnt. I was handed a handful of paper towels in place of a bath towel. Front desk was rude. Do not stay here .
Stayed 4 nights in Jun 2023

2/10 Terrible

Rachael

Stayed 1 night in Apr 2022

2/10 Terrible

Sergio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Experience

Get for one night, AC noisy, outside light wont let me sleep, shower was dirty, room were in awful condition, only one towel, bathroom stinks, and dirty. No courtesy on the personal, wont recommend anyone
Stayed 1 night in Jan 2022

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

william

Disliked: Staff & service, amenities
Didn't like the fack they advertised a pool,gym and restaurant and had none of the above.
Stayed 7 nights in Oct 2021

4/10 Poor

Daniel

Business traveler

No commitment to hotels.com

They did not respect the booking made using the app. Instead they told us they had no rooms available for the price agreed. they stated they have no reservations made after 6pm and they can not hold on the price.
Stayed 1 night in Aug 2021

4/10 Poor

Izzy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay in . Was so Humid and water in floor. Personal was good, room need more atencion
Stayed 1 night in Sep 2020

4/10 Poor

Mar

Traveled with partner
Disliked: Property conditions & facilities
Maybe it was an ok Hotel when they built it in 1947. But since then it looks like there has not been done much to maintain it. Also the Restaurant, first impression when you get in and all tablecloth are dirty you just wanna leave. That’s what you get for US$25.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Mario, Ratingen

Traveled with partner
Liked: Cleanliness
Etwas in die Jahre gekommen und außerhalb. Pool auf dem Parkplatz und nicht besonders sauber.
Stayed 1 night in Jun 2025

10/10 Excellent

alma geovana

Traveled with family
Liked: Amenities
Me encanta este hotel
Stayed 2 nights in Apr 2025

4/10 Poor

pablo

Disliked: Staff & service, amenities, property conditions & facilities
Estuve 2 dias y los 2 sin tv Nadie resolvio.. Solo decian q ya ivan y nada... Cuarto demaciado sencillo para ese precio..
Stayed 2 nights in Apr 2025

4/10 Poor

Eduardo

Disliked: Staff & service, amenities, property conditions & facilities
La cama estaba muy dura y en la regadera se tapaba el baño
Stayed 3 nights in Apr 2025

2/10 Terrible

jersay

Traveled with family
Disliked: Amenities
No respetaron mi reservacion
Stayed 1 night in Apr 2025

4/10 Poor

gerardo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water They want to open the garage for my carr Only one towel
Stayed 1 night in Jan 2025

6/10 Okay

Jose Diego

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Aide, Cárdenas

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Marian Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Miguelina del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Ofrecen un servicio y dan otro. No querian reconocer mi reservacion y muchas personas que igual reservaron por ixperoa se quedaron sin su reserva
Stayed 2 nights in Jul 2024

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

PAOLA GABRIELA

Traveled with family
Liked: Cleanliness
NO RESPETARON LAS RESERVACIONES
Stayed 2 nights in Jul 2024

2/10 Terrible

GILMAR JESUS

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas ubicación
Stayed 1 night in Jul 2024

2/10 Terrible

saul simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Luis Alberto

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024