See all properties

Hacienda Real del Carmen

Property class: 3.5

Choose dates to view prices

Photo gallery for Hacienda Real del Carmen

A hotel with a pool, palm trees, and a well-lit building facade.
A circular ceiling with a skylight and six lights.
A hotel lobby with a grand staircase, large potted plants, and a well-lit dining area.
A circular lobby with a central seating area, a small table, and a vending machine.
A multi-story hotel with a yellow facade, arched windows, and balconies.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180
  • Place, Plaza Zentralia Shopping Center
    ‪18 min walk‬
  • Place, Church of Our Lady of Fatima
    ‪19 min walk‬
  • Place, El Zacatal Bridge
    ‪4 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible

A hotel room with a large bed, two bedside lamps, a wooden nightstand with a telephone, and two framed pictures on the wall.

Standard Room, 1 King Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a desk, and two paintings on the wall.

Double Room, 2 Queen Beds

7.2 out of 10
Good
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Pool View

A hotel room with a large bed, a red sofa, a wooden headboard, two bedside tables with lamps, and a large window with curtains.

Executive Suite, 1 King Bed, Non Smoking, Pool View

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Multiple Beds, Non Smoking

A hotel room with a bed, a chair, a lamp, and a painting on the wall.

Luxury Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a wooden headboard, a bed with white and red bedding, two bedside lamps, a nightstand with a phone, and two paintings on the wall.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ciudad del Carmen

Within a short walk of Resurgimiento Stadium, Hacienda Real del Carmen is within a mile (2 km) of Plaza Zentralia Shopping Center. This 106-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Resurgimiento Stadium - 8 min walk - 0.5 miles
  • Plaza Zentralia Shopping Center - 18 min walk - 1.0 mile
  • Church of Our Lady of Fatima - 19 min walk - 1.1 miles
  • Macumba Seafood Market - 3 min drive - 1.2 miles
  • El Zacatal Bridge - 4 min drive - 1.6 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive

Restaurants

  • ‪Mr. Pampas Cd. Carmen - ‬7 min walk
  • ‪Lapa Lapa Carmen - ‬8 min walk
  • ‪Fiesta Inn - ‬8 min walk
  • ‪KFC - ‬4 min walk
  • ‪El Sabor Veracruzano - ‬11 min walk

About this property

Hacienda Real del Carmen

Hacienda Real del Carmen features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Similar properties

A dining table with a plate of fruit and a cocktail with a cherry garnish, set against a backdrop of a pool and a white building with multiple windows.
Eurohotel
Ciudad del Carmen City-Centre
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 227 reviews
$28 nightly
The price is $34
Oct 30 - Oct 31
Total with taxes and fees
Eurohotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 3:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - January 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 472.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 472.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hacienda Real Carmen Hotel Ciudad del Carmen
Hacienda Real Carmen Ciudad del Carmen
Hacienda Real Carmen Ciudad l
Hacienda Real del Carmen Hotel
Hacienda Real del Carmen Ciudad del Carmen
Hacienda Real del Carmen Hotel Ciudad del Carmen

Frequently asked questions

What is there to do around Hacienda Real del Carmen?

This hotel is located in Ciudad del Carmen, a short 18-minute walk from Plaza Zentralia Shopping Center and also 8 minutes on foot from Resurgimiento Stadium. You'll also find Laguna de Terminos and El Zacatal Bridge within a short drive.

How much does it cost to stay at Hacienda Real del Carmen?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hacienda Real del Carmen on Oct 27, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hacienda Real del Carmen?

Yes, self parking is offered for free at the hotel.

Does Hacienda Real del Carmen include a casino on the premises?

No, Hacienda Real del Carmen doesn't have a casino.

Will I find an indoor pool at Hacienda Real del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hacienda Real del Carmen good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Hacienda Real del Carmen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hacienda Real del Carmen have a restaurant with a breakfast menu?

No, Hacienda Real del Carmen doesn't have a restaurant that serves breakfast.

Will Hacienda Real del Carmen allow pets to stay free of charge?

No, pets aren't allowed at Hacienda Real del Carmen though service animals are welcome.

Does Hacienda Real del Carmen have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hacienda Real del Carmen?

The closest major airport to Hacienda Real del Carmen is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.), which is within a mile.

Are there rooms with balconies at Hacienda Real del Carmen?

No, there aren't any guestrooms at Hacienda Real del Carmen that offer a balcony.

Hacienda Real del Carmen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 29 out of 122 reviews
Rating 6 - Okay. 12 out of 122 reviews
Rating 4 - Poor. 10 out of 122 reviews
Rating 2 - Terrible. 7 out of 122 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything staff is very nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very convenient,
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large clean rooms. Nice courtyard.

Very clean hotel with friendly staff. Early checkin allowed when possible. Pickup from airport went smoothly. A little bit of charm and character above the normal run-of-the-mill place. Large rooms.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel it's good but no hot water in the shower at all i don't really recommend this hotel......
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
S/c
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio e instalaciones, muy amable atención del personal
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel. La habitación buen tamaño para cuatro personas. Buena estadía.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente precio accesible y buena atención
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y excelente desayuno
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
El clima no sirve luego hay cuartos conectados y otros huéspedes entraron a mi habitación
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala experiencia, promocionan servicio de transporte aeropuerto-hotel-aeropuerto pero nunca se vio el servicio, tuve que llegar en taxi y al llegar a la recepción me comentaron que no podían hacer nada de lo que había pagado, al entrar a la habitación solo algunas luces funcionaban, el aire acondicionado no sirve el control de temperatura por lo que enfría a todo o hay que apagarlo, se tuvo cortes de luz por lluvia cuando estaba viendo el partido de México quedándome sin ver partes hasta que regresaba la luz por qué no tienen planta de luz, en la mañana al meterme a bañar nunca salió el agua caliente después de esperar media hora y pues tuve que bañarme con agua fría, las toallas están más percudidas que parecen que tienen años, llame a servicio a cuartos y nadie nunca contestó, terminé comiendo una bolsa de fritos y un jugo. Por el precio tan alto que tienen no vale la pena quedarse ya que existen varios otras operaciones más económicas y con todos los servicios funcionando correctamente. Jamas regresaré ni mucho menos recomendaré ese lugar.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está seca de de una plaza
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada. El servicio es terrible. No funcionó el internet. El desayuno pésimo, platos sucios.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy buenas condiciones, está céntrico ideal para disfrutar de un descanso, la alberca en excelente condiciones, muy bonita y sobre todo la limpieza, no tengo ninguna sugerencia, todo me pareció muy bien
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Falsa publicidad !! Deficiente en muchos sentidos. No vale lo que cobran.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Ubicación, precio, limpiezs
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, alimentos ricos en restaurante, habitaciones cómodas y limpias
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Faltaron amenidades
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay lugar para estacionar vehículo
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se equivocaron en la reserva y no ha ia cupo

Al llegar me dijeron que se equivocaron en la reserva y la tenían para otro día. El hotel estaba lleno por lo que no pude quedarme ahí. Los de front desk me dieron recomendaciones de otros hoteles
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness
Me gustó la decoración
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable y buena ubicación
Stayed 1 night in Mar 2024