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Hacienda Real del Carmen

3.5 star property
Colonial hotel with airport shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Hacienda Real del Carmen

Exterior
Outdoor banquet area
Executive Suite, 1 King Bed, Non Smoking, Pool View | 1 bedroom, in-room safe, individually furnished, desk
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping
  • Parking included

Explore the area

View in a map
Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180
  • Place, Our Lady of Carmen Church
    ‪9 min drive‬
  • Place, El Zacatal Bridge
    ‪9 min drive‬
  • Place, Norte Beach
    ‪11 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View

Standard Room, 1 King Bed, Accessible, Pool View | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | 1 bedroom, in-room safe, individually furnished, desk

Double Room, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Pool View

Executive Suite, 1 King Bed, Non Smoking, Pool View | 1 bedroom, in-room safe, individually furnished, desk

Executive Suite, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Multiple Beds, Non Smoking

Luxury Suite, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Luxury Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ciudad del Carmen

Within a short walk of Resurgimiento Stadium, Hacienda Real del Carmen is within a mile (2 km) of Plaza Zentralia Shopping Center. This 106-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Church of Our Lady of Fatima - 18 min walk - 1.0 mile
  • Our Lady of Carmen Church - 9 min drive - 1.6 miles
  • Zaragoza Park - 9 min drive - 1.6 miles
  • El Zacatal Bridge - 9 min drive - 1.6 miles
  • Norte Beach - 11 min drive - 1.9 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive

Restaurants

  • ‪Mr. Pampas Cd. Carmen - ‬7 min walk
  • ‪Carnitas Vikingos - ‬9 min walk
  • ‪La Poblanita - ‬6 min walk
  • ‪El Capricho - ‬6 min walk
  • ‪Antojitos Glez - ‬8 min walk

About this property

Hacienda Real del Carmen

Colonial hotel with airport shuttle service and a fitness center
Hacienda Real del Carmen features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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  • Breakfast included
  • Pet friendly
  • Parking included
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Dec 5 - Dec 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 3:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - January 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 472.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 472.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hacienda Real Carmen Hotel Ciudad del Carmen
Hacienda Real Carmen Ciudad del Carmen
Hacienda Real Carmen Ciudad l
Hacienda Real del Carmen Hotel
Hacienda Real del Carmen Ciudad del Carmen
Hacienda Real del Carmen Hotel Ciudad del Carmen

Frequently asked questions

Is free cancellation available at Hacienda Real del Carmen?

Hacienda Real del Carmen offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hacienda Real del Carmen?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Hacienda Real del Carmen on Nov 20, 2025 start from $67.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hacienda Real del Carmen?

This hotel is located in Ciudad del Carmen, a short 8-minute walk from Resurgimiento Stadium and also 18 minutes on foot from Plaza Zentralia Shopping Center. You'll also find El Zacatal Bridge and Laguna de Terminos within a short drive.

Is there parking available at Hacienda Real del Carmen?

Yes, self parking is offered for free at the hotel.

Does Hacienda Real del Carmen include a casino on the premises?

No, Hacienda Real del Carmen doesn't have a casino.

Will I find an indoor pool at Hacienda Real del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hacienda Real del Carmen good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Hacienda Real del Carmen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hacienda Real del Carmen have a restaurant with a breakfast menu?

No, Hacienda Real del Carmen doesn't have a restaurant that serves breakfast.

Will Hacienda Real del Carmen allow pets to stay free of charge?

No, pets aren't allowed at Hacienda Real del Carmen though service animals are welcome.

Are there connecting rooms at Hacienda Real del Carmen?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hacienda Real del Carmen?

The closest major airport to Hacienda Real del Carmen is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.), which is within a mile.

Are there rooms with balconies at Hacienda Real del Carmen?

No, at Hacienda Real del Carmen, there aren't any guestrooms that list a balcony.