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Azul Hotel & Restaurante

3.0 star property
Hotel in Ciudad del Carmen with a 24-hour front desk and a restaurant

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Photo gallery for Azul Hotel & Restaurante

Exterior
Reception
Courtyard
Basic Double Room, 2 Double Beds | Desk, free WiFi, bed sheets
Breakfast, lunch, dinner served; seafood, ocean views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
Av Paseo del Mar No. 110 A, Justo Sierra, Ciudad del Carmen, CAM, 24114
  • Place, Church of Our Lady of Fatima
    ‪18 min walk‬
  • Place, Domo del Mar Convention Center
    ‪3 min drive‬
  • Place, Norte Beach
    ‪3 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Basic Double Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Ciudad del Carmen

Located in Justo Sierra, Azul Hotel & Restaurante is within a mile (2 km) of sights such as Domo del Mar Convention Center and Church of Our Lady of Fatima. This 3-star hotel has 25 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Church of Our Lady of Fatima - 18 min walk - 1.0 mile
  • Plaza Zentralia Shopping Center - 2 min drive - 1.1 miles
  • Domo del Mar Convention Center - 3 min drive - 1.6 miles
  • Norte Beach - 3 min drive - 1.6 miles
  • Carmen XXI Convention Center - 3 min drive - 1.6 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 4 min drive

Restaurants

  • ‪San Javier - ‬8 min walk
  • ‪Sr. Pez Punta Norte - ‬5 min walk
  • ‪Vainilla - GELATO + COFFEE + WAFFLES - ‬1 min walk
  • ‪Milos El Autentico Pachuco - ‬6 min walk
  • ‪Azul Playa - ‬2 min walk

About this property

Azul Hotel & Restaurante

Hotel in Ciudad del Carmen with a 24-hour front desk and a restaurant
Guests of Azul Hotel & Restaurante enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a terrace and a TV in a common area.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Patios, free local calls, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts debit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Azul Ciudad del Carmen
Azul Ciudad del Carmen
Azul Hotel & Restaurante Hotel
Azul Hotel & Restaurante Ciudad del Carmen
Azul Hotel & Restaurante Hotel Ciudad del Carmen

Frequently asked questions

Is a free cancellation option available at Azul Hotel & Restaurante?

Azul Hotel & Restaurante provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do around Azul Hotel & Restaurante?

This hotel is situated in Justo Sierra, close to Norte Beach, Zaragoza Park, and El Zacatal Bridge. You'll also find Laguna de Terminos and Victoriano Nieves Cespedes Museum within a short drive.

Is parking available on site at Azul Hotel & Restaurante?

Yes, self parking is offered for free at the hotel.

Does Azul Hotel & Restaurante have a casino on the premises?

No, Azul Hotel & Restaurante doesn't have a casino.

Will I find an indoor pool at Azul Hotel & Restaurante?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Azul Hotel & Restaurante?

Couples staying at this hotel will appreciate amenities like a bar and an ocean-view restaurant plus some guestrooms include garden views.

Does Azul Hotel & Restaurante have a hot tub?

No, there isn't a spa tub at this hotel.

Does Azul Hotel & Restaurante feature a restaurant that includes a breakfast menu?

Yes, Azul Hotel & Restaurante serves breakfast for a surcharge at lobby.

Will Azul Hotel & Restaurante allow pets to stay free of charge?

No, pets and service animals aren't allowed at Azul Hotel & Restaurante.

Does Azul Hotel & Restaurante have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Azul Hotel & Restaurante?

The closest major airport to Azul Hotel & Restaurante is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.), which is 2.1 mi away (4 minutes by car).

Are there rooms with balconies at Azul Hotel & Restaurante?

Yes, every guestroom at Azul Hotel & Restaurante comes with a patio with some featuring garden views.

Azul Hotel & Restaurante Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 113 reviews
Rating 8 - Good. 38 out of 113 reviews
Rating 6 - Okay. 18 out of 113 reviews
Rating 4 - Poor. 4 out of 113 reviews
Rating 2 - Terrible. 4 out of 113 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Amenities
Location
Stayed 1 night in Mar 2025

4/10 Poor

Olga

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Simply disgusting.

There are only two good things about this hotel. Playa Norte and Malecon are just across the street. The rooms are so unpleasant with nonexistent WIFI and rarely warm water. Also, there is a bar just across the street that plays the loudest music until 3 AM. We regretted we booked and paid for 4 nights at this hotel. Was not possible to sleep. The owner could have done something about that. Maybe talking to the bar people and asking them to turn the music down. I would not recommend this hotel to the worst enemy.
The view of Playa Norte from the balcony of the restaurant
Stayed 4 nights in Feb 2024

2/10 Terrible

Gaelle

Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is NOT dog friendly at all. When we arrived the guy told us that he doesn’t accept dogs but because he had close to nobody in the hotel he agreed to let us stay the night. He charged us extra (which is fine) but asked us to keep our dog in a cage - which is NOT ok for a supposedly dog friendly hotel and NOT ok when we pay extra for our dogs (which we happily do as we ALWAYS travel with our dogs) He gave us a room close to the septic tank, where the shower was not working (water was cold, and when it was finally warm (never hot), the pressure was ridiculous) The bed are so hard it feels like you are sleeping on the floor, he made a big deal about our dogs but the beds were full of sand. The hotel is across the beach but also across the bars so you can hear the music until 3am - didn’t really bother us but good to know if you are looking for quiet. The TV is also not working - again we didn’t care about this, but if you are hoping to relax with some TV forget it. We really didn’t like the fact that the guy keep telling us that he didn’t like our dogs and told us what to do with them each time we crossed his path. The staff is the unfriendliest ever and that’s all we do : travelling This was really a bad experience
Stayed 1 night in Dec 2023

8/10 Good

Sandra

Liked: Staff & service, room comfort

really charming owner and great Indian food

this is an older hotel in a good spot with view of malecon and ocean on horizon, as shown in thumbnail picture. Room is small but adequate for an overnight. staff are very nice and friendly. the star of the show is the restaurant. against all odds, we had probably the best chicken masala anywhere and the lamb kabobs were heavenly. the very nice chef also fixed us an indian breakfast, fab roti and a chicken potato curried thing, very tasty and filling. the owner was friendly and has great plans for the neighborhood. in all a surprisingly great stop
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Cuidad Del Carmen

Basic hotel but right on the beach close to many restaurants
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach very near hotel; not many tourist activities; great restaurant
Stayed 3 nights in Feb 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room. Nice view from the upstairs restaurant. Each room has its own outdoor sitting area.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overpriced for really basic room, WIFI wasn't working at all. Nothing special.
Stayed 1 night in Jul 2019

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel experience in Ciudad del Carmen!!!

The hotel and staff are very professional and very friendly... 5 star service. Everyone at the hotel is super-friendly. They are always willing to go above and beyond for all of their guests. Raju and staff make you feel like family from the moment you arrive. The restaurant and bar is on the second level of the hotel... the food and drinks are first class.. originally I only intended to stay for 3 days, but my experience was so nice , I extended my stay for several more days.
Stayed 3 nights in Nov 2018

10/10 Excellent

Maria guadalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen precio

El lugarvesta super bien paracel precio. Limpio y con una persona encargada siempreval pendiente. De los pocos pet friendly limpios
Stayed 1 night in Jul 2018

2/10 Terrible

josh

Disliked: Staff & service, property conditions & facilities, room comfort

I travel with to exespenive laptops

I decided i wanted to grab a bite to eat across the street, so i told the front desk reception, i was going for a walk. He said, "ok". So i walk about 150 feet i look back and he is staring at me.So i go behind a building out of his view,when i looked back he was no longer there. I decided then I was not going to to eat , I was going make my way back to my room. When I enter the hotel,there was no reception, i make my way to my room as i am bout to unlock the door he opens it from the inside coming out, I get in a verbal altercation with him , i feel totally violated and i dont feel safe i had to push the bed in front of door, i was affraid to tell anyone until the morning being in a foreign country and all. I talked to the owner in the morning he was nice but did not offer me a refund for the night. even though it ruined my night by being trapped in a room without food or drinking water and afraid to leave .I WOULD TOTALLY AVOID THIS PLACE FOR THAT REASON ALONE. stick with a big chain hotel in this city
Stayed 1 night in Jan 2018

10/10 Excellent

Roman, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate

Hotel across the street from a beach. Good location, friendly staff, clean room. Good stay.
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach. Very friendly and helpful sta

We enjoyed our stay. Would go back again ...................................................

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient pet friendly hotel

This is a great value small hotel with an excellent location. We were just looking for a quiet pet friendly hotel within walking distance to the beach. That's exactly what we found. The hotel restaurant has good food and is a good value as well.

10/10 Excellent

zfreesolar, Calgary AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff right next to the beach

Had an amazing time staying in the hotel. the owner spocke English, and he went out of his way to make our stay great. He set up a dolfin tour for us, and it was wonderful. The place is right across the street from the beach.

10/10 Excellent

Ana Susana

Stayed 2 nights in Aug 2025

8/10 Good

Ing.Elizabeth

Stayed 4 nights in Jul 2025

8/10 Good

Mara G.

Liked: Cleanliness, property conditions & facilities
**
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue agradable. El único detalle es que la regadera salía muy dispersa el agua, lo que hizo que enjuagar el cabello fuera tardado
Stayed 1 night in May 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La habitacion estaba limpia pero vi un insecto

Stayed 2 nights in Apr 2025

10/10 Excellent

Isai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, a unos pasos de la playa
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julio C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el trato del personal, las instalaciones, lo cerca del mar. A muy buen precio!!
Stayed 4 nights in Feb 2025

6/10 Okay

MA ELENA

Liked: Property conditions & facilities
Disliked: Staff & service
Bien
Stayed 1 night in Dec 2024

8/10 Good

RAFAEL

Stayed 5 nights in Jul 2024