HVAC system wasn't working in the room. The front desk staff relocated us to another room on another floor at 9:00 PM.
The hotel is right in the middle of everything in downtown Cincinnati. Everything is within walking distance. Great hotel!
Really would’ve preferred their valet being available. Paying for parking on a lot that I had to walk a block to the hotel, a bit ridiculous.
Lovely hotel and the city is just gorgeous. The “river view” was kind of a joke... it took us like five minutes to even find the river and even then I had to stand on my tippy toes lol beautiful property regardless.
The pool, which was a draw for me, looked dated and not particularly clean. Did not feel comfortable going in.
I undestand that do to Covid there was no house keeping but to be a 4 or 5 star hotel they should at least had pepared the room with enough shapoo, cups, coffee, for my 3 day stay. There was no bottles of water in my room. I had to call and ask for everything. The pool and hallways where dirty.
Wonderful property! Parking was a bit confusing but we worked it out!
Wonderful experience! Room was very clean, staff were incredibly helpful and accommodating!
The hotel is in very good condition and so were the rooms and I was very happy. However, the doors slam very loudly and they were a bit disturbing when trying to fall asleep since you can hear them slamming shut throughout the night into midnight.
Location and convenient, excellent staff. Need to offer free breakfast
The room was nice. The pool was cloudy all over the stay was good..
The staff was very friendly and accommodating. The restaurant service was excellent and very good quality. If I had one complaint it would have been the elevator wait time. We were there for a conference at the convention center as were many of the hotel guests so we were coming and going all at the same time causing a wait on the elevators..
Located in Downtown Cincinnati, Hyatt Regency Cincinnati is within a 5-minute walk of Fountain Square and within 15 minutes of other popular attractions like Great American Ball Park. This 4-star hotel welcomes guests with 491 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club. Centrally located in Cincinnati, the hotel is connected to the convention center and also a short walk from Paul Brown Stadium and U.S. Bank Arena.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start weekends with cooked-to-order breakfast, available for a fee from 7:00 AM to noon.
All 491 rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and 42-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include free weekday newspapers, free bottled water, and laptop-compatible safes.
Guests of Hyatt Regency Cincinnati have access to an indoor pool, a health club, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a library.
HVAC system wasn't working in the room. The front desk staff relocated us to another room on another floor at 9:00 PM.
The hotel is right in the middle of everything in downtown Cincinnati. Everything is within walking distance. Great hotel!
Really would’ve preferred their valet being available. Paying for parking on a lot that I had to walk a block to the hotel, a bit ridiculous.
Lovely hotel and the city is just gorgeous. The “river view” was kind of a joke... it took us like five minutes to even find the river and even then I had to stand on my tippy toes lol beautiful property regardless.
The pool, which was a draw for me, looked dated and not particularly clean. Did not feel comfortable going in.
I undestand that do to Covid there was no house keeping but to be a 4 or 5 star hotel they should at least had pepared the room with enough shapoo, cups, coffee, for my 3 day stay. There was no bottles of water in my room. I had to call and ask for everything. The pool and hallways where dirty.
Wonderful property! Parking was a bit confusing but we worked it out!
Wonderful experience! Room was very clean, staff were incredibly helpful and accommodating!
The hotel is in very good condition and so were the rooms and I was very happy. However, the doors slam very loudly and they were a bit disturbing when trying to fall asleep since you can hear them slamming shut throughout the night into midnight.
Dear Guest, We appreciate your time. We are sorry for any hiccups that occurred with the A/C, and we are glad we could provide a better room. We hope you had a pleasing time in the area, and we wish to welcome you back for a smoother visit. Best, Team Hyatt Cincinnati