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Recent guest reviews

MEH......,,,,.I wont stay here again...tooooooooo hard to find..........

It was a good price and very close to the family I was visiting, so it did what I needed it to do. Grab and go breakfast is extremely basic, less than what I'm used to at similar range hotel chains. I felt a little uncomfortable at check-in, as the person at the desk at first didn't seem able to find my reservation, then fairly loudly asked for my name, contact details, etc., in front of a growing crowd in the tiny lobby (with whom I would not necessarily have chosen to share my phone number, for example - would rather have had Orbitz transmit that info electronically or be asked to write it down at the hotel). The room was clean and didn't smell like anything (perfume, mildew, and stale smoke being the usual offenders), which is a big plus in my book. Blankets were too thin for the weather and the heater was finicky, but eventually worked. I did not use the kitchenette.

Good place to be for a break. I will be happy to refere others there

Breakfast was hardly anything. Rooms were clean. But no a/c on in room when arrived.

I’ve been trying to check in for over 45 minutes. They first told me I had no reservation and now that they finally read my ID card and listened to what my last name was (I mentioned it multiple times) they tell me that they have multiple dirty rooms, but no clean ones available.

The construction workers occupying a room near ours were loud; moving their equipment at dawn and smoky.

We had to request kitchen items if we wanted them. This includes pans, plates, and utensils.

Very disappointed. Motel 6 grade but cost a lot more.

Checked in late due to flight and was given a key to a room that was already occupied. When the door opened you could smell marijuana (and of course scared the heck out of the couple there). A few shady characters outside of their rooms at nearly 1am. Did not feel comfortable with that. The hotel was booked up. I was told that I could be given a refund. Yeah, I want a hotel room not a refund to go search for another hotel at midnight. Lucky one room was found. It too smelled a little like marijuana. It was late and I wanted sleep. At least the room had clean sheets and towels. Breakfast isn't breakfast: it's coffee and snacks. It shouldn't be called a breakfast. Didn't get fresh towels nor any service from the cleaning staff. Maybe they don't come by everyday. Either way...I won't stay there again. It has the potential to be a decent place to stay it's just not a good place to stay at the moment; especially if you have little kids.

Was good and the price is very reasonable. Although the breakfast part can have abit more to offer.

Nice clean rooms but it seems like the prices are going up

Needed a place to stay last minute cause our plans fell through and I was able to book with them at 10pm for the same night at a decent price. Basic hotel, nothing glamorous, but did the job. Only gripe is there wasn’t any shampoo/conditioner or blow dryer in the room. Other than that, it was fine.

My stay was great! The room was pretty clean, staff was very nice!

The check in was fast and staff very friendly. The room was as very clean and nice and had refreshing smell to it.

Glensprings Dr Cincinnati OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Extended Stay America Cincinnati Springdale I-275 places you within a mile (2 km) of Ohio Valley Antique Mall and Colored Orphan Asylum. This 126-room hotel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.


Rooms

The 126 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.


Property features

Renovated in 2016, Extended Stay America Cincinnati Springdale I-275 offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include barbecue grills and a picnic area.

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Extended Stay America Cincinnati Springdale I-275

Everyone (17) Couples (1) Family (5)
3
Business Business

MEH......,,,,.I wont stay here again...tooooooooo hard to find..........

By on Feb 1, 2020

Review comment responded on Feb 2, 2020

Thank you for being our guest. We are sorry for the issues you faced while reaching our property. Thank you also for your feedback and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

4
Family

It was a good price and very close to the family I was visiting, so it did what I needed it to do. Grab and go breakfast is extremely basic, less than what I'm used to at similar range hotel chains. I felt a little uncomfortable at check-in, as the person at the desk at first didn't seem able to find my reservation, then fairly loudly asked for my name, contact details, etc., in front of a growing crowd in the tiny lobby (with whom I would not necessarily have chosen to share my phone number, for example - would rather have had Orbitz transmit that info electronically or be asked to write it down at the hotel). The room was clean and didn't smell like anything (perfume, mildew, and stale smoke being the usual offenders), which is a big plus in my book. Blankets were too thin for the weather and the heater was finicky, but eventually worked. I did not use the kitchenette.

By on Jan 7, 2020

Review comment responded on Jan 7, 2020

Thank you for selecting us and for being our guest. We are glad you had a relaxing stay in your fresh room and that you liked the pricing we have to offer. However, we regret your experience at check-in. Your feedback is discussed with our associates at the front desk to be more diligent moving forward. Your review is appreciated, and we look forward to seeing you at Extended Stay America. Sincerely, Hotel Management

2
Everyone

By on Aug 16, 2019

5
Family Business Business

Good place to be for a break. I will be happy to refere others there

By on Jul 22, 2019

Review comment responded on Jul 24, 2019

Thank you for selecting Extended Stay America and recommending us to others. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management

3
Friends

Breakfast was hardly anything. Rooms were clean. But no a/c on in room when arrived.

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Thank you for posting a review of your stay. We're glad to know you liked your well-kept room, but we're sorry for not meeting some of your expectations. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management

1
Business Business

I’ve been trying to check in for over 45 minutes. They first told me I had no reservation and now that they finally read my ID card and listened to what my last name was (I mentioned it multiple times) they tell me that they have multiple dirty rooms, but no clean ones available.

By on Jun 9, 2019

Review comment responded on Jun 9, 2019

Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience this caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management

3
Family Family

The construction workers occupying a room near ours were loud; moving their equipment at dawn and smoky.

By on Jun 4, 2019

Review comment responded on Jun 5, 2019

Thank you for the feedback. We are sorry for the disruptions you experienced due to the noise from your neighboring room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management

1
Everyone

By on May 17, 2019

4
Everyone

By on May 9, 2019

4
Partner Couples Family

We had to request kitchen items if we wanted them. This includes pans, plates, and utensils.

By on Mar 19, 2019

Review comment responded on Mar 22, 2019

Thank you for being our guest at Extended Stay America. It’s good to know you had a nice time while you were here. We would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks again, we appreciate your business. Sincerely, Hotel Management

Extended Stay America Cincinnati Springdale I-275

320 Glensprings Dr, Cincinnati, OH 45246
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