Property is dated and worn; needs a renovation
Good location if you are doing things in downtown Cincinnati
The staff was so friendly, felt very safe, and it was extremely quiet. However, the duvet cover on the bed was torn and had holes in SEVERAL places, and the bed was not comfortable at all. Although the room was generally clean, you could tell it hadn’t had a really good deep clean in a long time. Dust was heavy in all the vents, grime around the baseboard and ceiling corners of the bathroom, toilet paper roll was loose and coming out of the wall, and the room had a very musty smell to it. Overall, the cleanliness was just not great. We we will not be staying there again.
I liked being right next to the river and the trail behind the hotel. The restaurant food was tasty and the drinks were delicious.
The location is great for Reds games or Bengals games. However, our room was not cleaned very well when we check in to the hotel
Nice breakfast. Friendly and efficient staff
The bathrooms need updating. Coating on the tub was peeling off
Free breakfast @ drinks
Room was neat and large. One thing, one amenity that would be nice to have in the room is a hair dryer.
We had a great stay
Tub was dirty in bad Service
No blankets or pillows for the pull out bed, when I asked for some, the blankets were damp. The front desk staff were rude.
Loved the friendliness of staff, was clean environment. Disliked the parking situation was very difficult to maneuver luggage and had to pay $10 a day to park. I feel there should be vouchers to park if you stay at their hotel
great location- friendly staff - some services were limited because of COVID- but the property felt old and the room was not as clean as we expected
The room was very spacious and clean! The only thing I didn't like was the room next door, was loud with noise and music until 4:30 in the morning. made it hard for our family to sleep
The inside is outdated
Beautiful hotel, and because of Covid19, I got a real excellent deal.
Embassy Suites by Hilton Cincinnati RiverCenter places you within 2 miles (3 km) of popular sights like Paycor Stadium and Newport Aquarium. This 227-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym. Centrally located in Covington, the hotel is connected to the convention center, and a short walk from Northern Kentucky Convention Center and Ohio River.
Free cooked-to-order breakfast is included with your stay and awaits you each morning. Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
At Embassy Suites by Hilton Cincinnati RiverCenter, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 12.00 per night. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Property is dated and worn; needs a renovation
Good location if you are doing things in downtown Cincinnati
The staff was so friendly, felt very safe, and it was extremely quiet. However, the duvet cover on the bed was torn and had holes in SEVERAL places, and the bed was not comfortable at all. Although the room was generally clean, you could tell it hadn’t had a really good deep clean in a long time. Dust was heavy in all the vents, grime around the baseboard and ceiling corners of the bathroom, toilet paper roll was loose and coming out of the wall, and the room had a very musty smell to it. Overall, the cleanliness was just not great. We we will not be staying there again.
I liked being right next to the river and the trail behind the hotel. The restaurant food was tasty and the drinks were delicious.
Thank you for the 5 rating and positive feedback regarding our location and quality of food and beverage. We hope to see you back soon.
The location is great for Reds games or Bengals games. However, our room was not cleaned very well when we check in to the hotel
Thak you for the positive rating and feedback regarding our convenient location to sporting events. We hope you will be returning soon.
Nice breakfast. Friendly and efficient staff
Thank you for the 5 rating and positive feedback regarding the breakfast and staff service. We hope you will be returning soon.
Thank you for the 5 rating. We hope you will be returning in the near future.
The bathrooms need updating. Coating on the tub was peeling off
Thank you for taking time to provide valuable feedback regarding your recent stay. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry your were unhappy with the guestroom. We will take your comments under consideration as we continually work to improve our guest experience. We hop you will consider staying with us in the future.
Free breakfast @ drinks
Thank you for the 5 rating and positive comments. We do offer great value with complimentary hot breakfast and evening reception. We hope to see you again soon.
Thank you for the positive rating. We hope to see you back soon.