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Recent guest reviews

Clean, good restaurant, good service. Good location walking distance to restaurants and shops

The shower in room 404 was a poor excuse for a shower. No water pressure at all, only slightly better than a dribble.

The property itself was so so. The museum was a cool option but not a lot and was not my taste. My room was the absolute smallest room I have ever stayed in. No on demand tv, the window view was blocked off by nasty dirty buildings, the shower was sooooo tiny. It was so cramped, that I would not stay here again. $38 plus tip for parking is insane. Parking around the corner was $10 per night.

Great location and nice amenities close to all the sction

A beautiful hotel, extremely attentive staff, courteous, polite and friendly. Incredibly modern amenities. The museum is a must see! Will definitely stay there again! Their attention to detail makes this part of your stay a true “experience!”

Gave us early check in, AMAZING BEDS, close to everything

Pretty cool place to stay. Bring your own drinks though. It's five dollars for a can of soda!

Booked our room through orbitz a month in advanced and requested 2 double beds. I said we had 4 guests and assumed that we gave enough notice to get our room of choice considering we had 4 people. We checked in and they said we had a room w a king and the room with double beds was not available. So yeah, 4 people in a king bed, great experience. (Sarcastic)

I'm usually here on business. Always a nice spot to stay with the bonus of having an interesting and changing art exhibits in the lobby and around the hotel.

The most outstanding feature of this hotel is the staff. Always pleasant and ready to do whatever they can to make the visit special. The museum is fun and certainly provides a great atmosphere. Location: Perfect, easy access to restaurants, museums, theaters and shopping. I would definitely return.

Hotel was very modern and clean. Friendly staff. Only downer is that my special request ahead of time was not met or even discussed.

I had a wonderful stay at the 21c in Cincinnati (for the most part). The rooms were decorated wonderfully with a slight bit of whimsy. Staff at checkin was friendly and accommodating. The valet was prompt. And those penguins.... With that being said, I did not give the hotel five stars because I left my toiletry bag in the room and housekeeping was unable to recover it. It took over 24 hours to receive a return call. And ultimately, the bag was not found. I find this hard to believe considering I had the bag in the hotel and did not take it with me at my departure. So, unfortunate given what a great time I had prior to check out.

Walnut St Cincinnati OH

Hotel highlights

  • Walking distance to Fountain Square and Great American Ball Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Cincinnati, 21c Museum Hotel Cincinnati - Mgallery is within a 5-minute walk of Fountain Square and within 15 minutes of other popular attractions like Great American Ball Park. This 4.5-star hotel has 156 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee from 7 AM to 10 AM.


Rooms

The 156 rooms have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Egyptian cotton sheets. Free local calls, free bottled water, and safes are other standard amenities.


Property features

Guests staying at 21c Museum Hotel Cincinnati - Mgallery enjoy access to a full-service spa, a 24-hour fitness center, and a rooftop terrace. Valet parking is offered for USD 38.00 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Studio, 1 King Bed

1 King Bed | Sleeps 3

Luxury Suite, 1 King Bed

1 King Bed | Sleeps 3

Luxury Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for 21c Museum Hotel Cincinnati - Mgallery

Everyone (17) Couples (16) Family (3) Friends (4)
5
Partner Couples Business Business

Clean, good restaurant, good service. Good location walking distance to restaurants and shops

By on Mar 9, 2020

Review comment responded on Mar 9, 2020

Thanks for taking the time to leave a review! Glad that we could be what you're looking for in a hotel stay downtown! If there's anything else that we can do for you, please let us know. Hope to see you again soon, 21c Cincinnati

5
Everyone

By on Nov 17, 2019

Review comment responded on Nov 22, 2019

Thank you for taking the time to review our hotel. I am thrilled that you enjoyed your stay with us and we will look forward to welcoming you back. Best Regards, Shelley Meszoly General Manager

4
Partner Couples

The shower in room 404 was a poor excuse for a shower. No water pressure at all, only slightly better than a dribble.

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

Thank you so much for taking the time to review our hotel. I have my engineering team on this and will get this resolved asap. I appreciate you bringing this to my attention. Best Regards, Shelley Meszoly

2
Partner Couples

The property itself was so so. The museum was a cool option but not a lot and was not my taste. My room was the absolute smallest room I have ever stayed in. No on demand tv, the window view was blocked off by nasty dirty buildings, the shower was sooooo tiny. It was so cramped, that I would not stay here again. $38 plus tip for parking is insane. Parking around the corner was $10 per night.

By on Sep 2, 2019

Review comment responded on Sep 5, 2019

Thank you for taking the time to review our hotel. I am sincerely sorry that you did not enjoy your stay with us. I will use your comments with our team to ensure that we improve. Best Regards, Shelley Meszoly General Manager

4
Everyone

By on Apr 30, 2019

Review comment responded on May 3, 2019

Thank you for the rating! If there is anything we can do to make your next stay even more enjoyable, we'd be happy to oblige. We hope to see you soon!

4
Everyone

By on Mar 18, 2019

Review comment responded on Apr 2, 2019

Thank you! We hope to have a chance to add a star to your next stay with us!

4
Everyone

By on Mar 18, 2019

Review comment responded on Apr 2, 2019

Thank you! We hope we have a chance to completely knock your socks off during your next stay!

5
Everyone

By on Mar 7, 2019

Review comment responded on Apr 5, 2019

Thank you! Please come stay with us again soon!

5
Everyone

By on Feb 6, 2019

Review comment responded on Apr 2, 2019

Thank you!

5
Everyone

Great location and nice amenities close to all the sction

By on Jan 28, 2019

Review comment responded on Jan 29, 2019

Thanks for your feedback! We hope to see you again soon!

21c Museum Hotel Cincinnati - Mgallery

609 Walnut St, Cincinnati, OH 45202
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