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Hotel Elms Christchurch, an Ascend Collection Hotel

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Elms Christchurch, an Ascend Collection Hotel

Exterior
Exterior
Lobby
Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
456 Papanui Road, Christchurch, 8542
  • Place, Papanui Road
    ‪1 min walk‬
  • Place, Hagley Park
    ‪5 min drive‬
  • Place, Christchurch Casino
    ‪6 min drive‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment With Terrace

Private kitchen | Fridge, electric kettle

Apartment With Terrace

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, blackout drapes

Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Two Queen Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • Sleeps 2

View all photos for Deluxe Room With Two Double Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room With Two Double Beds

  • Sleeps 4

View all photos for Superior Room With Two Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room With Two Double Beds

  • Sleeps 4

Standard Room With Two Double Beds

  • Sleeps 4

Efficiency King Suite-Non-Smoking

  • Sleeps 2

Room With 2 Double Beds-Non-Smoking (Upgrade)

  • Sleeps 3

View all photos for Superior Two Queen Room

Minibar, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Combined shower/tub, free toiletries, hair dryer, towels

Superior Queen Room

  • Sleeps 3

View all photos for Deluxe Super King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Super King Room

  • Sleeps 2

About the neighborhood

Christchurch

Located in Papanui, Hotel Elms Christchurch, an Ascend Collection Hotel is adjacent to Papanui Road and within a 10-minute stroll of Northlands Shopping Centre. This 96-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Papanui Road - 1 min walk - 0.0 miles
  • St George's Hostpital - 19 min walk - 1.1 miles
  • University of Canterbury - 4 min drive - 2.1 miles
  • Hagley Park - 5 min drive - 2.3 miles
  • Christchurch Casino - 6 min drive - 2.7 miles

Getting around

  • Christchurch Railway Station - 13 min drive
  • Christchurch International Airport (CHC) - 11 min drive

Restaurants

  • ‪Khmer Cambodian Cuisine - ‬8 min walk
  • ‪Coffe Culture - ‬14 min walk
  • ‪Nando's - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Tasty Thai Takeaway - ‬12 min walk

About this property

Hotel Elms Christchurch, an Ascend Collection Hotel

Eco-certified hotel with a 24-hour front desk and a coffee shop
Guests of Hotel Elms Christchurch, an Ascend Collection Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. There's free parking, and an airport shuttle at scheduled times for NZD 10 per person one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and minibars are also available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 18.50 to 30 for adults and NZD 18.50 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for NZD 42.5 per night
  • Cribs/infant beds are available for NZD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 18.50 to 30 for adults, and NZD 18.50 to 30 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 42.5 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Elms
Quality Elms Christchurch
Quality Hotel Elms
Quality Hotel Elms Christchurch
Elms Hotel Christchurch
Quality Hotel Elms
Hotel Elms Christchurch Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection Hotel
Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

Frequently asked questions

Are free cancellation options available at Hotel Elms Christchurch, an Ascend Collection Hotel?

Hotel Elms Christchurch, an Ascend Collection Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What is there to do close to Hotel Elms Christchurch, an Ascend Collection Hotel?

This hotel is situated in Papanui within a 10-minute walk of Papanui Road and Northlands Shopping Centre. You'll also find Hagley Park and Bealey Avenue within a short drive.

Is parking available on site at Hotel Elms Christchurch, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking and electric car charging are also available.

Does Hotel Elms Christchurch, an Ascend Collection Hotel have a casino on the premises?

No, Hotel Elms Christchurch, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Hotel Elms Christchurch, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Elms Christchurch, an Ascend Collection Hotel?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a turndown service.

Are there hot tubs at Hotel Elms Christchurch, an Ascend Collection Hotel?

No, there isn't a spa tub at this hotel.

Does Hotel Elms Christchurch, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Hotel Elms Christchurch, an Ascend Collection Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Elms Christchurch, an Ascend Collection Hotel allow pets to stay for free?

No, pets aren't allowed at Hotel Elms Christchurch, an Ascend Collection Hotel though service animals are welcome.

Are there connecting rooms at Hotel Elms Christchurch, an Ascend Collection Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Elms Christchurch, an Ascend Collection Hotel?

The closest major airport to Hotel Elms Christchurch, an Ascend Collection Hotel is Christchurch International Airport (CHC), which is 4.7 mi away (11 minutes by car).

Are there rooms with balconies at Hotel Elms Christchurch, an Ascend Collection Hotel?

No, at Hotel Elms Christchurch, an Ascend Collection Hotel, there aren't any guestrooms that list a balcony.

Does Hotel Elms Christchurch, an Ascend Collection Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Elms Christchurch, an Ascend Collection Hotel.

Hotel Elms Christchurch, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 319 out of 700 reviews
Rating 8 - Good. 294 out of 700 reviews
Rating 6 - Okay. 60 out of 700 reviews
Rating 4 - Poor. 19 out of 700 reviews
Rating 2 - Terrible. 8 out of 700 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, was upgraded on check in, staff always helpful, comfortable bed and great shower. Added bonus free car parking good eating options close by
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
My stay was great, this place is clean and tidy, and secure.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms, 2 double beds, bathroom large and well equipped.
Stayed 1 night in Jun 2025

10/10 Excellent

Seanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kerry, Auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great cleanliness
Stayed 3 nights in May 2025

8/10 Good

Carol, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel with lovely helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Beryl and Victor

Stayed 2 nights in May 2025

8/10 Good

KEITH

Stayed 2 nights in May 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Your restaurant staff are really lovely
Stayed 1 night in May 2025

8/10 Good

Lai yee

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Amanda

Stayed 1 night in Apr 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and tidy hotel, helpful staff, and good location for getting around Christchurch
Stayed 2 nights in Apr 2025

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to places
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
They looked after us well
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 4 nights in Mar 2025

8/10 Good

Gerrit

Business traveler, Traveled with partner
Nice and friendly .. does what it says in the tin…value for money
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Staff was friendly and always ready to help.Fantasy
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Clare, San Anselmo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025