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Crowne Plaza Christchurch by IHG

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Photo gallery for Crowne Plaza Christchurch by IHG

Reception
Bar (on property)
Standard Room, 1 King Bed, City View (High Floor) | Minibar, in-room safe, desk, laptop workspace
Point of interest
Standard Room, 1 King Bed, City View (High Floor) | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
764 Colombo Street, Christchurch, 8011
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Place, Isaac Theatre Royal
    ‪2 min walk‬
  • Place, Hagley Park
    ‪10 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Christchurch

Located in Christchurch City Centre, Crowne Plaza Christchurch by IHG is next to popular attractions like Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal. This 204-room, 4.5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.1 miles
  • Isaac Theatre Royal - 2 min walk - 0.1 miles
  • New Regent Street - 2 min walk - 0.1 miles
  • Cathedral Square - 2 min walk - 0.1 miles
  • Hagley Park - 10 min walk - 0.6 miles

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪Market Place - ‬1 min walk
  • ‪The Church Brew Bar - ‬6 min walk
  • ‪Child Sister - ‬4 min walk
  • ‪The Last Word - ‬2 min walk
  • ‪The Victoria - ‬3 min walk

About this property

Crowne Plaza Christchurch by IHG

At Crowne Plaza Christchurch by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for NZD 25 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and a computer station.
Guests can expect free WiFi and 40-inch flat-screen TVs. Bathrooms offer free toiletries, slippers, and bathrobes. Refrigerators, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 50 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel

Crowne Plaza Christchurch

Crowne Plaza Christchurch

Crowne Plaza Christchurch by IHG Hotel

Crowne Plaza Christchurch an IHG Hotel

Crowne Plaza Christchurch by IHG Christchurch

Crowne Plaza Christchurch by IHG Hotel Christchurch

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Christchurch by IHG?

Crowne Plaza Christchurch by IHG provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Christchurch by IHG?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Christchurch by IHG on Jun 14, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Christchurch by IHG?

This hotel is situated in Christchurch City Centre, just steps from Cathedral Square and Isaac Theatre Royal, and within a short walk of New Regent Street. You'll also find Christchurch Casino and Riverside Market less than a mile away.

Is parking available on site at Crowne Plaza Christchurch by IHG?

Yes, secured parking is offered for NZD 25 per night with in/out privileges.

Are there luxury amenities available at Crowne Plaza Christchurch by IHG?

Yes, some luxury features of this hotel include 2 restaurants, 24-hour room service, and a bar/lounge.

Does Crowne Plaza Christchurch by IHG include a casino?

No, Crowne Plaza Christchurch by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Christchurch by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crowne Plaza Christchurch by IHG?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and bathrobes.

Does Crowne Plaza Christchurch by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Christchurch by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Christchurch by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Christchurch by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Christchurch by IHG though service animals are welcome.

Does Crowne Plaza Christchurch by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crowne Plaza Christchurch by IHG?

The closest major airport to Crowne Plaza Christchurch by IHG is Christchurch International Airport (CHC), which is 6.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Christchurch by IHG?

No, there aren't any guestrooms at Crowne Plaza Christchurch by IHG that offer a balcony.

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Trina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Courteous had room available. Hassle free.close to everything. Breakfasts were amazing. Would let others know how nice of a property it is.
Stayed 2 nights in Feb 2026

6/10 Okay

Paul

Liked: Cleanliness, staff & service
The hotel is in good shape and the rooms have been kept in a good shape and have the modern amenities that people enjoy. One downside is that the room air conditioning is not individually controlled in your room, it is controlled by the hotel. The restaurant is horrible and needs attention by the hotel senior management.
Stayed 3 nights in Feb 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent, hotel brilliantly located and staff very friendly. The only small point I would make is regarding breakfast. As we had to catch the early ferry, we had to miss breakfast as breakfast at weekends starts at 7am rather than 6.30. If it was 6.30 every day that would help everyone to get breakfast before leaving for the ferry at the weekend
Stayed 2 nights in Feb 2026

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
Well quipped room with a good view
Stayed 4 nights in Feb 2026

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff in reception and restaurant were attentive, knowledgeable, and kind
Stayed 2 nights in Feb 2026

10/10 Excellent

Bryley

Stayed 2 nights in Oct 2025

8/10 Good

KATHARYN

Stayed 1 night in Dec 2025

10/10 Excellent

John Christopher

Liked: Cleanliness, staff & service, amenities
It was our first time staying at the Crowne Plaza in Christchurch, and we absolutely loved it, definitely worth coming back. Check-in was slightly slow, which could be improved. The room was beautiful, though the body moisturizer didn’t pump properly and may have been empty. There was also no complimentary water bottle provided. On the positive side, the breakfast buffet was delicious and the staff were wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Stayed 4 nights in Jan 2026

8/10 Good

Robert

we were given an end room on 16th Floor. Unfortunately, the air was stale and the aircon didn't pump out fresh air. We were given another room on the same floor with a balcony which was great. It
Stayed 2 nights in Jan 2026

6/10 Okay

Jean, stow

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Room very clean, staff very helpful and friendly, bathroom very good
Stayed 3 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

4/10 Poor

Jim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I will never use Travelocity to book a room or a flight again. Other than the receptionist at the hotel being pleasant they made it very clear that a booking through a third party did not have the same status. Even though I had clearly communicated that we would be a day late getting to Christchurch, and the hotel communicated back, they still had my reservation all messed up and it a very long time to get it straightened out and they let me know it was due to booking through a third party. I am with a group and have also let everyone know not to book through services like yours. It was a very bad experience, never again. Jim McDermott
Stayed 4 nights in Jan 2026

4/10 Poor

Roger

Liked: Staff & service
Disliked: Cleanliness, amenities
Not worth the price. Cleanliness is not on the level you would expect. First room smelled moldy and in the second heating didn‘t work (as in some other rooms).
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great modern hotel. Close to great restaurants. Staff were very friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Chong

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert, Verona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, short walk to all the shops and restaurants. Very close to the Casino, and the Tram pick up is right out front. The Bar has some good Happy Hour specials everyday. The Staff were all very nice. We would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2026

10/10 Excellent

JoAnn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean, and nicely decorated with complete amenities. The staff was helpful and friendly. The hotel is in a great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff. Rooms were nice and clean. Fantastic downstairs lounge. Conveniently located to everything!
Stayed 3 nights in Jan 2026

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lounge
Stayed 1 night in Jan 2026

10/10 Excellent

Siobhan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel to anyone visiting Christchurch. Its central location is unbeatable, with major attractions within walking distance. The guest rooms have every amenity for comfort and reflect a clear 'guest-first' philosophy. I enjoyed my stay and thank the professional staff for their exceptional hospitality.
Stayed 2 nights in Jan 2026

8/10 Good

Catherine

Stayed 1 night in Jan 2026

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