Standard Room, 1 King Bed, Non Smoking
from $63
Red Roof Inn Chicago - Joliet
2.0 out of 5.0
3.2
out of 5
Average Guest Review
See all 53 reviews
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Recent guest reviews
Room was so dirty. Hair on bed. Hair and other mess on bathroom floor. Bathtub was filthy. Room was nothing like it looked as advertised.
This hotel wasn't anything extravagant. The safe was broken. Lamps cluttered the counters. Room was nice and clean. WiFi was iffy at times, the signal strength was horrible.
Hotel was right off I-80 and about 30 minutes from our destination. Good location and easy to find and get to. Room was nice and quiet which was surprising being literally right off the interstate. Room was a decent size. Bathroom definitely could have been a bit bigger. Room was clean and neat. Evening staff were somewhat friendly. Morning staff were very friendly.
Nice staff, very helpful. Good water pressure and temperature. Bed was comfortable.
I only stay at this hotel. The service is awesome
Rooms were very dirty. I don't believe the floors have ever been washed. I wouldn't walk around without slippers or socks. Room didn't have any bath towels when I checked in. Bed sheets had very noticeable stains. I went to the front desk for towels and saw cleaning staff member on the way. I told her about the sheets. She came to the room later and handed me sheets and expected me to make up the bed myself and seemed surprised when I asked her to clean the room. The shower had hair in the tub and on the walls as well as a significant layer of soap scum. I left and after she cleaned, the bed was made up with the new set of sheets and the hair was rinsed out of the shower (mostly). The next day, housekeeping barely made up the bed, just pulled up the sheets and blankets and not neatly, dirty towels and washcloths were still in the tub, and they did not leave full sets of clean towels. On the next day, the bed wasn't made at all, and again they did not leave a full set of towels. on my final day, they finally left a full set of towels, although one washcloth had what I would describe as a hardened ball of earwax on it. Very noticeable on the white washcloth that was left on the counter for me. Hard to believe the staff wouldn't have seen it if they cared or paid any attention to the work they did. The only reason staff was scored higher than 1 was because the front desk staff was accommodating and pleasant enough.
Our restroom was not completely clean. The desk clerk moved us immediately. New room was clean
We were there for a wedding and requested a room close to our friend and it was done without any trouble. Nice staff
House keeping just comes in without knocking before check out time! Does not change sheets! Don't be alarmed they just remake the bed!
It's what I paid for........... No complaints from me!
Convenient location, just off the interstate. Good for a no-frills, in route resting place.
Clean room, comfy bed nice staff! Great location. Close to everything!
I've stayed at the Red Roof Inn many times while in the Joliet area on business. The rooms are comfortable and clean. Everything works. Having stayed at competing economy hotels nearby, I can say Red Roof is the best.
It was very good for the price. Conveniently right off the highway. The room was clean, everything worked as it should.
It was close to the meeting hall. Beds were comfortable and hotel very clean. People were friendly.
everything was very nice I really had no bad experiences with the red roof inn chain they havr my business for life
This hotel is perfect for the price. It was quiet, staff was friendly, check in and out was quick and easy, overall our stay was fantastic. It is located right off the highway, and is close to a few gas stations and restaurants. I recommend this hotel if you're looking for something cheap and good quality.
Everything was ok but the front desk took so long to check in
Location was ideal and the price for the room was great, I would definitely stay here again.
Found a pack of opened M&M peanuts under the bed that we did not bring! Towels sucked!
Guest reviews for Red Roof Inn Chicago - Joliet
Everyone
Room was so dirty. Hair on bed. Hair and other mess on bathroom floor. Bathtub was filthy. Room was nothing like it looked as advertised.
Everyone
This hotel wasn't anything extravagant. The safe was broken. Lamps cluttered the counters. Room was nice and clean. WiFi was iffy at times, the signal strength was horrible.
nice for a quick stay at last minute.
Everyone
Hotel was right off I-80 and about 30 minutes from our destination. Good location and easy to find and get to. Room was nice and quiet which was surprising being literally right off the interstate. Room was a decent size. Bathroom definitely could have been a bit bigger. Room was clean and neat. Evening staff were somewhat friendly. Morning staff were very friendly.
Everyone
Nice staff, very helpful. Good water pressure and temperature. Bed was comfortable.
Everyone
I only stay at this hotel. The service is awesome
cleaning staff needs a lot of training
Everyone
Rooms were very dirty. I don't believe the floors have ever been washed. I wouldn't walk around without slippers or socks. Room didn't have any bath towels when I checked in. Bed sheets had very noticeable stains. I went to the front desk for towels and saw cleaning staff member on the way. I told her about the sheets. She came to the room later and handed me sheets and expected me to make up the bed myself and seemed surprised when I asked her to clean the room. The shower had hair in the tub and on the walls as well as a significant layer of soap scum. I left and after she cleaned, the bed was made up with the new set of sheets and the hair was rinsed out of the shower (mostly). The next day, housekeeping barely made up the bed, just pulled up the sheets and blankets and not neatly, dirty towels and washcloths were still in the tub, and they did not leave full sets of clean towels. On the next day, the bed wasn't made at all, and again they did not leave a full set of towels. on my final day, they finally left a full set of towels, although one washcloth had what I would describe as a hardened ball of earwax on it. Very noticeable on the white washcloth that was left on the counter for me. Hard to believe the staff wouldn't have seen it if they cared or paid any attention to the work they did. The only reason staff was scored higher than 1 was because the front desk staff was accommodating and pleasant enough.
good staff/ check for cleanliness
Everyone
Our restroom was not completely clean. The desk clerk moved us immediately. New room was clean
Everyone
We were there for a wedding and requested a room close to our friend and it was done without any trouble. Nice staff
you get what you pay for!
Everyone
House keeping just comes in without knocking before check out time! Does not change sheets! Don't be alarmed they just remake the bed!
value stay.
Singles
It's what I paid for........... No complaints from me!
Dear Carmelle, Thank you for taking the time to write an amazing review. My staff was very appreciative of your kind comments. We try extremely hard to honor all request and I am glad to see that was the case with your stay.