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Recent guest reviews

First time using, quiet, and easily accessible from interstate. If get that again, will more than likely use again.

Didn’t like anything. Rooms were nasty., sheets full of stains, A/c too loud, key wouldn’t work. Tv didn’t work , ice machine not working. Horrible

Room maintenance and upkeep is horrible, malfunctioning AC unit and staff said its been like that for years ....very poor from comditions from ownership

You get what you pay for. It was 10 below zero, the electronic door lock was frozen and had to be defrosted by maintenance. One of the lights between the two beds was burned out, the exhaust in the bathroom didn't work, there were only two towels in a 4 person room, and the bathroom door was delaminating. The beds were comfortable and the staff pleasant. That makes a big difference!

Near the freeway and shopping. Good location near shopping.

Clean nice stay heat works great. Stay here again.

Extremely slow check in. Room floors were sticky. No hair dryer. Snow removal occurred right outside my room door at 5 a.m....not restful at all.

Check in and check out were a breeze. There were no kleenex provided in the room upon arrival (I did not ask the front desk to supply any) The floor in the room was a little sticky and could have been cleaned better, but the linens and towels smelled nice and were very clean. The room was very quiet at night and I slept good, the blackout curtains are nice to hide the early sun. Overall if you're just staying for 1 night this hotel does the job.

We sray for approximately 3 minutes. Smells like someone has been smoking for ages. Other guests and staff member also smoking everywhere. This is a 100% smoke free guaranteed location and yet I had to leave because of smoke. Very nasty and disappointing place. Good place for smokers. Worse for family stay. Thank God i found a different hotel to spend my night.

Toilet wouldn't stop running and put out yellow water, shower water pressure was like a soft waterfall, light bulbs missing

Floors not really clean, and bugs here and there. The Ned was clean, the bathroom was so so. The lobby was nice though.

Room was so dirty. Hair on bed. Hair and other mess on bathroom floor. Bathtub was filthy. Room was nothing like it looked as advertised.

This hotel wasn't anything extravagant. The safe was broken. Lamps cluttered the counters. Room was nice and clean. WiFi was iffy at times, the signal strength was horrible.

Hotel was right off I-80 and about 30 minutes from our destination. Good location and easy to find and get to. Room was nice and quiet which was surprising being literally right off the interstate. Room was a decent size. Bathroom definitely could have been a bit bigger. Room was clean and neat. Evening staff were somewhat friendly. Morning staff were very friendly.

Nice staff, very helpful. Good water pressure and temperature. Bed was comfortable.

I only stay at this hotel. The service is awesome

Rooms were very dirty. I don't believe the floors have ever been washed. I wouldn't walk around without slippers or socks. Room didn't have any bath towels when I checked in. Bed sheets had very noticeable stains. I went to the front desk for towels and saw cleaning staff member on the way. I told her about the sheets. She came to the room later and handed me sheets and expected me to make up the bed myself and seemed surprised when I asked her to clean the room. The shower had hair in the tub and on the walls as well as a significant layer of soap scum. I left and after she cleaned, the bed was made up with the new set of sheets and the hair was rinsed out of the shower (mostly). The next day, housekeeping barely made up the bed, just pulled up the sheets and blankets and not neatly, dirty towels and washcloths were still in the tub, and they did not leave full sets of clean towels. On the next day, the bed wasn't made at all, and again they did not leave a full set of towels. on my final day, they finally left a full set of towels, although one washcloth had what I would describe as a hardened ball of earwax on it. Very noticeable on the white washcloth that was left on the counter for me. Hard to believe the staff wouldn't have seen it if they cared or paid any attention to the work they did. The only reason staff was scored higher than 1 was because the front desk staff was accommodating and pleasant enough.

Our restroom was not completely clean. The desk clerk moved us immediately. New room was clean

Mcdonough St Joliet IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Red Roof Inn Chicago - Joliet is located within a few miles (5 km) of Complete Family Healthcare and University of St. Francis. This 108-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

All 108 air-conditioned rooms provide free long-distance calls, free local calls, and laptop-compatible safes. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Other standard amenities include desks and free toiletries.


Property features

At Red Roof Inn Chicago - Joliet, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a vending machine.

Room options

Standard Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Accessible (Smoke Free)

2 Double Beds | Sleeps 4

Guest reviews for Red Roof Inn Chicago - Joliet

Everyone (19) Business (3) Couples (6) Family (2) Other (1)
1
Everyone

By on Jul 12, 2020

Review comment responded on Jul 13, 2020

Thank you for your feedback

4
Everyone

By on Feb 7, 2020

Review comment responded on Feb 8, 2020

Thank you for your feedback

4
Business Business

First time using, quiet, and easily accessible from interstate. If get that again, will more than likely use again.

By on Oct 1, 2019

Review comment responded on Nov 15, 2019

Thank You for your feedback.

1
Business Business

Didn’t like anything. Rooms were nasty., sheets full of stains, A/c too loud, key wouldn’t work. Tv didn’t work , ice machine not working. Horrible

By on Jun 27, 2019

1
Family Family with small children Family

Room maintenance and upkeep is horrible, malfunctioning AC unit and staff said its been like that for years ....very poor from comditions from ownership

By on Jun 3, 2019

3
Everyone

You get what you pay for. It was 10 below zero, the electronic door lock was frozen and had to be defrosted by maintenance. One of the lights between the two beds was burned out, the exhaust in the bathroom didn't work, there were only two towels in a 4 person room, and the bathroom door was delaminating. The beds were comfortable and the staff pleasant. That makes a big difference!

By on Feb 2, 2019

Review comment responded on Feb 4, 2019

Thank you for your feedback. Thank you for being patient with us during the deep freeze we experienced that did affect the doors. We have since sent maintenance in to correct the other issues within the room, and its guests feedback like this that allows us to correct things right away. I'm glad you liked our comfortable beds as well as our very friendly customer focused staff. We look forward to assisting you in the near future and don't forget your Pets Stay Free!

4
Everyone

Near the freeway and shopping. Good location near shopping.

By on Jan 11, 2019

Review comment responded on Jan 13, 2019

Thank you for your feedback. We are located off I-80 as well as easy access to I-55. The Joliet mall is a 10 minute drive and we are centrally located between the Harrahs and Hollywood casinos. We hope to see you in your future travels and as always Pets Stay Free.

4
Everyone

Clean nice stay heat works great. Stay here again.

By on Dec 7, 2018

Review comment responded on Dec 7, 2018

Thank you for your wonderful feedback. We look forward to seeing you in your future travels.

2
Everyone

Extremely slow check in. Room floors were sticky. No hair dryer. Snow removal occurred right outside my room door at 5 a.m....not restful at all.

By , from Midwest state on Dec 1, 2018

Review comment responded on Dec 7, 2018

I am sorry that your stay was not a good one. Please allow us a chance to make it up to you in your future travels.

3
Everyone

Check in and check out were a breeze. There were no kleenex provided in the room upon arrival (I did not ask the front desk to supply any) The floor in the room was a little sticky and could have been cleaned better, but the linens and towels smelled nice and were very clean. The room was very quiet at night and I slept good, the blackout curtains are nice to hide the early sun. Overall if you're just staying for 1 night this hotel does the job.

By on Jun 11, 2018

Red Roof Inn Chicago - Joliet

1750 Mcdonough St, Joliet, IL 60436
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