Poza Clara Sanctuary Hotel

Hotel with a nearby private beach, 5-minute walk to Lake Bacalar

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Where to?

Dates

November 2025

December 2025

Superior Room, 1 Queen Bed, Balcony | Terrace/patio

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pet friendly
Housekeeping
Air conditioning

Explore the area

calle 26 entre av.3 y av. 5, Bacalar, QROO, 77930

Place, Laguna Bacalar Ecological Park
‪5 min walk‬
Place, Fort of San Felipe
‪5 min walk‬
Place, Municipal Spa of Bacalar
‪13 min walk‬
Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
‪48 min drive‬

Room options

Standard Double or Twin Room, Pool View

Excellent

258 sq ft
Sleeps 5
2 Double Beds

Superior Room, 1 Queen Bed, Balcony

Excellent

258 sq ft
Sleeps 3
1 Queen Bed

Deluxe Room, 1 King Bed, Pool View

Wonderful

431 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Bacalar

Located in Mario Villanueva Madrid within a 5-minute walk of Laguna Bacalar Ecological Park, Poza Clara Sanctuary Hotel is within a 15-minute stroll of Lake Bacalar. This 7-room, 3-star hotel has private in-room pools along with a private beach and an outdoor pool.

What's nearby

Laguna Bacalar Ecological Park - 5 min walk - 0.3 miles
Fort of San Felipe - 5 min walk - 0.3 miles
Municipal Spa of Bacalar - 13 min walk - 0.7 miles
Cenote Negro - 8 min drive - 1.2 miles
Cenote Cocalitos - 10 min drive - 3.1 miles

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

‪fruta - ‬5 min walk
‪La Playita - ‬3 min walk
‪I Scream Bar - ‬4 min walk
‪Xoloitzcuintle Bacalar - ‬4 min walk
‪Mistura - ‬2 min walk

About this property

Poza Clara Sanctuary Hotel

Hotel with a nearby private beach, 5-minute walk to Lake Bacalar

At Poza Clara Sanctuary Hotel, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. Staff members can help with accommodation requests, and provide luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a garden, and a picnic area.

Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Other standard amenities include private pools, sitting areas, and coffee makers.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Breakfast included
Free WiFi
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
Street parking available
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 200 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bahareque

Things to do

Outdoor pool

Family friendly

In-room crib
Outdoor pool
Private pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

Guidebooks
Luggage storage

Guest services

Housekeeping (daily)

Outdoors

Direct access to a private beach
Dock
Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Mosquito nets
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch smart TV with premium cable channels
Netflix
Private pool
Streaming services

Food and drink

Coffee/tea maker
Tea bags/instant coffee

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Electrical adapters
Iron/ironing board
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

This property welcomes pets for free
Dogs only
Food and water bowls are available

Children and extra beds

Rollaway/extra beds are available for MXN 150.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately MXN 250 for adults and MXN 200 for children
Rollaway bed fee: MXN 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 21

Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 9:00 PM.
There are no elevators.

Property is also known as

Poza Clara Sanctuary

Poza Clara Sanctuary Hotel Hotel

Poza Clara Sanctuary Hotel Bacalar

Poza Clara Sanctuary Hotel Hotel Bacalar

Frequently asked questions

Are free cancellation options available at Poza Clara Sanctuary Hotel?

Poza Clara Sanctuary Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Poza Clara Sanctuary Hotel?

This hotel is situated in Mario Villanueva Madrid within a 10-minute walk of Lake Bacalar, Laguna Bacalar Ecological Park, and Fort of San Felipe. You'll also find Municipal Spa of Bacalar and Canal de los Piratas less than a mile away.

Is parking available on site at Poza Clara Sanctuary Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Poza Clara Sanctuary Hotel feature a casino on the premises?

No, Poza Clara Sanctuary Hotel doesn't have a casino.

Is there an indoor pool at Poza Clara Sanctuary Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Poza Clara Sanctuary Hotel good for couples?

There are many amenities for couples at this hotel, including a private pool as well as an outdoor pool and a bar.

Are there hot tubs at Poza Clara Sanctuary Hotel?

No, this hotel doesn't have a spa tub.

Does Poza Clara Sanctuary Hotel have a restaurant that serves breakfast?

Yes, Poza Clara Sanctuary Hotel serves a full breakfast for a surcharge each morning at Bahareque.

Does Poza Clara Sanctuary Hotel allow pets to stay free of charge?

Yes, dogs stay free at Poza Clara Sanctuary Hotel and the property also provides food and water bowls.

Are there connecting rooms at Poza Clara Sanctuary Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Poza Clara Sanctuary Hotel?

The closest major airport to Poza Clara Sanctuary Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23.8 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is around 20.7 mi away.

Can I book a room with a balcony at Poza Clara Sanctuary Hotel?

Yes, some guestrooms at Poza Clara Sanctuary Hotel offer a balcony and may feature pool views.

Poza Clara Sanctuary Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Yuriria

Traveled with family and small children

Jul 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This is a hidden jewel. Highly recommended.

Stayed 4 nights in Jul 2025

8/10 Good

Jose

Jul 1, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Denice

Traveled with group

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it

Stayed 3 nights in Mar 2025

10/10 Excellent

Felipe

Feb 26, 2025

Stayed 3 nights in Feb 2025

8/10 Good

Stella

Feb 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little retreat!

The staff is amazing and the place is relatively good value for the money. Lovely grounds and pool. Restaurant food was good and healthy options available.

Stayed 5 nights in Jan 2025

8/10 Good

Patrick

Traveled with partner

Feb 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay. As other travellers mention the beds are rock hard. Also we had to ask for a blanket. They are availible if you ask. Pool is nice and location is great in the center. Stayed in superior room with balcony.

Stayed 3 nights in Jan 2025

8/10 Good

catrin

Traveled with partner

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Mexican hotel walking distance to the central plaza and 15 minute walk to quiet beach club. Cooking facilities could have been better and only one plate provided.

Stayed 3 nights in Jan 2025

6/10 Okay

Brent

Traveled with partner

Jan 19, 2025

Liked: Staff & service

Poza Clara is good value for the price (especially as hotels are getting more expensive in Bacalar). We stayed in the junior suite. The room looked better in photographs, but it was OK. Good AC, and surprisingly quiet for a room that faced the street. The bed was very hard. I like a firm mattress, but this bed was so firm it was uncomfortable. A mattress topper would make a big difference in quality of sleep. The kitchenette had the basics. There is no dining or sitting area inside the suite, so it’s basically a regular hotel room with a sink, fridge, and 2 burner cook top. The location is great. Close to the park and lots of restaurants, shops, etc.

Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Traveled with family

Jul 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very attentive. Great location. Nice quaint hotel! Would stay here again

Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Jun 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bathroom did not flush and door knob needed to fix. The staff were extremely helpful. It was close to the lagoon and to the park. Very clean.

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Traveled with family

Jun 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

Ron

Dec 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people, location and amenities!

The service was very good and the people there were kind, appreciative for our visit and very helpful to us. To pool is very cute and while we did not use it, the people that did seemed to enjoy it. The location is ideal... just a couple blocks away from the main square - close to walk, far enough that you didn't hear all of the noise. Lots of restaurants and bars very close, making it a fun time for us. The only problem was that the bed is very hard and uncomfortable - even getting a mattress topper for extra padding would have made this much more enjoyable. Otherwise, good prices, great service and a wonderful trip.

Stayed 3 nights in Dec 2023

10/10 Excellent

Robin

Oct 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an absolutely stunning little boutique hotel. The staff was very friendly and helpful. Tons to do in walking distance but I did drive. There is parking at the hotel but it’s a little tight so I just parked on the street. I didn’t know ahead of time that the hotel also had a private lagoon club. You can order food and drinks there that they will send down from the restaurant. This was definitely helpful when all of the other lagoon clubs were super packed on the weekends.

Stayed 4 nights in Oct 2023

8/10 Good

Taylor

Traveled with partner

Apr 11, 2023

Liked: Cleanliness, staff & service, amenities

I liked the location of this hotel. It’s in a quiet area, but only three blocks to the center square. They have a beach club with kayaks included and an on site restaurant. The only thing I didn’t like were the rock hard beds. It made getting a good night sleep very difficult.

Stayed 4 nights in Apr 2023

6/10 Okay

Blake

Feb 13, 2023

Liked: Staff & service

Disliked: Cleanliness, room comfort

Nice staff, and a cool place. Unfortunately there was mildew in the room, and the bed was uncomfortable. I did enjoy the breakfast though.

Stayed 3 nights in Feb 2023

8/10 Good

patrick

Feb 12, 2023

Stayed 3 nights in Feb 2023

10/10 Excellent

Maria

Nov 12, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posa Clara Hotel, friendly staff, nice a cozy, good location, excellent food and service. We comeback!

Stayed 2 nights in Nov 2022

10/10 Excellent

arturo

Traveled with partner

Oct 8, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, close to restaurants, bars and the lagoon. Good breakfast and very kind staff. We also received a complementary bag.

Stayed 3 nights in Oct 2022

8/10 Good

Jessica

Traveled with family and small children, Traveled with family

Jun 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun 2022

10/10 Excellent

Wellington

May 26, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2022

10/10 Excellent

Renee

Traveled with family

Apr 18, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a quaint, relaxed place to stay . The breakfast was amazing.

Stayed 4 nights in Apr 2022

8/10 Good

Heather

Traveled with group

Feb 17, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel staff and restaurant were great. Pool looked nice, however we never used it. Beds were comfortable. Shower was hot. AC cold. We booked this property specifically because it had laundry listed in the property description. Be advised, that’s a lie. No laundry. I’ve been traveling a month already and was really needing it. My only disappointment but it was a big one due to my situation.

Stayed 3 nights in Feb 2022

10/10 Excellent

Maria Patricia

Traveled with family

Feb 4, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, quiet ,clean rooms, great breakfast , great stuff

Stayed 3 nights in Jan 2022

10/10 Excellent

Vassil

Jan 24, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Clean place ,lack of tasteful decoration, beautiful exterior and friendly staff.

Stayed 3 nights in Jan 2022

10/10 Excellent

Javier

Traveled with partner

Jan 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great low key place in Bacalar with comfortable beds and a great walkable location. The staff was extremely helpful and we had a great time staying here.

Stayed 3 nights in Jan 2022