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 Galena •1 Room
 Galena • 1 Room
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Chestnut Mountain Resort

3.0 out of 5.0
Overview Reviews Amenities & Policies
8700 W Chestnut Mountain Rd, Galena, IL
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 18 reviews
Room cleanliness 3.5
Service & staff 4.0
Room comfort 3.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone

Recent guest reviews

Excellent service. I will go again and recommend to my friends.

Stayed one night in Galena with another couple. Had a great time. The hotel had a lot to offer in terms of activities but we really didn't take advantage of them since we were there more to visit downtown Galena.

Nice staff. Nice views. I guess is the only hotel in the mountain ⛰ so not much to choose from

Hotel rooms have been updated and beds were comfortable.

You’re in the land of corn! I was pleasantly surprised in the resort, ski hill and restaurant. Staff were friendly and the room was cozy. For the number of families here and everyone tracking in snow and equipment, it was nice. I’ll be going back.

Was our first time to the area and didn't know where to stay and chose this hotel. Was please try surprised. Would return maybe some fall

King room was very small. Only a desk, no extra seating. Bed was very high for a bed...if you are short, it is hard to get into. Restaurant wait staff very amateur and inexperienced. What bar person does not give you a napkin or coaster with a drink? What wait person presents a bill without a pen? That happened twice. This place is probably fun for kinds for a day or two but that is it (summers only). This is a ski lodge. No Free Breakfast.

We had a great experience. would recommend. Nice view, lots to do, it was rainy and cool but we enjoyed it.

I am truly torn on this review. My biggest disappointment: the pictures that you see for the resort are for the premium rooms. But, you do not know this when booking through Orbitz. Non-premium rooms are in a wing of the resort that is very outdated. The carpet is worn. The rooms are worn. The television is from the 90s. The remote did not work. The door to the bathroom stuck. The room was clean. I want to be clear on this point. I just felt short-changed, felt like I didn't have all the information, at hand, when I made my booking decision.

The hotel was good, but flies were a real bother in the pool area and restaurant. Food was just ok, rooms were spacious. Alpine slide was fun for kids, it the right person is running it. First person was only letting people go down every 3-4 minutes, instead of the 1 minute normal time. So we had to wait over an hour to go down the hill. It really has beautiful sights looking down at the Mississippi, especially at night fall.

The hotel Room was out dated with older tv. No fridge. No microwave. Small bathroom little to no counter space. Older a.c. unit. The activities onsite are the reason to stay. Staff was very friendly.

W Chestnut Mountain Rd Galena IL

Hotel highlights

  • Walking distance to Chestnut Mountain Resort
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Chestnut Mountain Resort places you within a 5-minute walk of popular attractions such as Chestnut Mountain Resort. This 3-star resort has 100 rooms and welcomes guests with 2 restaurants, ski-in/ski-out access, and an indoor pool.


Dining

Enjoy dining at one of 2 onsite restaurants including Sunset Grille, which specializes in American cuisine. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee each morning from 8 AM to 11 AM.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.


Property features

Guests staying at Chestnut Mountain Resort enjoy access to ski-in/ski-out access, an indoor pool, and a sauna. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this ski resort include free WiFi in public areas, an arcade/game room, and a terrace.

Room options

Standard 2 Queen Beds

Queen 2 | Sleeps 4
$99* Per night/room Oct 27 - Oct 28

Standard King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Premium Room, 2 Queen Beds

Queen 2 | Sleeps 4

Traditional Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Chestnut Mountain Resort

Everyone (18)
5
Everyone

By on Oct 12, 2019

Review comment responded on Oct 12, 2019

Thank you for taking the time to leave feedback regarding your recent stay at our Resort. I am happy to hear that you enjoyed your stay and hope you are able to return again in the near future.

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 5, 2019

Thank you for taking the time to leave feedback Please know we appreciate your business and hope you are able to return again in the near future. Keep in mind the fall colors are beautiful!! Sincerely, Erin Murphy

4
Everyone

By on Sep 2, 2019

Review comment responded on Sep 5, 2019

I am happy to see that you enjoyed your stay at our Resort. We appreciate your business and hope you are able to return to our area again in the near future.Sincerely, Erin Murphy

4
Everyone

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

I am happy to see that you enjoyed your stay at our Resort. I appreciate that you took the time to leave feedback. Enjoy these last few weeks of the summer season and think about returning again during the fall, the leaves are beautiful out here! Thanks for staying with us. Sincerely, Erin Murphy

2
Everyone

By on Aug 10, 2019

Review comment responded on Aug 11, 2019

Dear Anonymous, I'm sorry it sounds like you did not have the experience we would have wanted you to have. If you would like to contact us with more detail we would be happy to listen so we can improve future experiences. Thank you.

5
Everyone

By on Jun 23, 2019

Review comment responded on Jun 24, 2019

We appreciate you taking the time and letting us know about your stay. We are happy that you enjoyed your time with us.

5
Everyone

Excellent service. I will go again and recommend to my friends.

By on Jun 16, 2019

Review comment responded on Jun 17, 2019

Thank you for taking the time and letting us know how much you enjoyed your stay. We strive to provide the best customer service so you can enjoy a relaxing stay at our resort. We appreciate your business and look forward to you staying with us again!

5
Everyone

By on May 3, 2019

Review comment responded on May 3, 2019

Thank you for letting us know about your stay. We appreciate you taking the time and your business.

3

adequate accommodation

Everyone

Stayed one night in Galena with another couple. Had a great time. The hotel had a lot to offer in terms of activities but we really didn't take advantage of them since we were there more to visit downtown Galena.

By on Jul 15, 2018

Review comment responded on Jul 16, 2018

We appreciate you taking the time to let us know about your stay. We are glad to hear you enjoyed your time in Galena and hope you will come visit again in the future; perhaps in the fall to see the changing colors. Thank you and have a nice rest of the summer!

3
Everyone

Nice staff. Nice views. I guess is the only hotel in the mountain ⛰ so not much to choose from

By on Mar 10, 2018

Review comment responded on Mar 12, 2018

Thank you for taking the time to leave feedback regarding your recent stay at our our Resort. Keep in mind that we have a lot to offer in the summertime! Boat tour, alpine slide, segway tours, zip ride, mini golf and Galena are also has much to offer!

Chestnut Mountain Resort

8700 W Chestnut Mountain Rd, Galena, IL 61036
url importing https://www.orbitz.com/Galena-Hotels-Chestnut-Mountain-Resort.h6256296-p2.Hotel-Reviews