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Holiday Inn Chester - South by IHG

4.0 star property
Hotel with free parking, in the vicinity of Chester Racecourse

Choose dates to view prices

Photo gallery for Holiday Inn Chester - South by IHG

Indoor pool
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
Wrexham Road, Chester, England, CH4 9DL
  • Place, Grosvenor Nuffield Hospital
    ‪3 min drive‬
  • Place, Westminster Park
    ‪3 min drive‬
  • Place, Chester Zoo
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Room amenity

Standard Room, 2 Twin Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

7.6 out of 10
Good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Twin Beds (Walk-In Shower)

9.2 out of 10
Wonderful
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Chester

Holiday Inn Chester - South by IHG places you within 3 miles (5 km) of popular attractions like Chester Racecourse and Chester Cathedral. This 143-room, 4-star hotel has an indoor pool along with free self parking and a gym.

What's nearby

  • Grosvenor Nuffield Hospital - 3 min drive - 1.9 miles
  • Westminster Park - 3 min drive - 1.5 miles
  • Chester Racecourse - 5 min drive - 2.7 miles
  • Chester City Walls - 5 min drive - 3.1 miles
  • Chester Zoo - 11 min drive - 9.3 miles

Getting around

  • Bache Station - 8 min drive
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪The Carlton Tavern - ‬4 min drive
  • ‪The Handbridge - ‬4 min drive
  • ‪The Architect - ‬4 min drive
  • ‪The Grosvenor Arms - ‬4 min drive
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Chester - South by IHG

Hotel with free parking, in the vicinity of Chester Racecourse
At Holiday Inn Chester - South by IHG, guests enjoy an indoor pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include WiFi in public areas, meeting rooms, and conference space.
Guests can expect WiFi, wired internet, and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Coffee makers, phones, and desks are also standard.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Similar properties

Miscellaneous
Mercure Chester Abbots Well Hotel
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
7.6 out of 10, Good, 1,003 reviews
$69 nightly
The price is $82
Dec 21 - Dec 22
Total with taxes and fees
Mercure Chester Abbots Well Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Frequently asked questions

Is free cancellation available at Holiday Inn Chester - South by IHG?

Holiday Inn Chester - South by IHG offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do around Holiday Inn Chester - South by IHG?

This hotel is located in Chester, close to Chester City Walls and Chester Zoo. You'll also find River Dee and Chester Castle within a short drive.

Is parking available on site at Holiday Inn Chester - South by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Holiday Inn Chester - South by IHG?

Spa services at the hotel include body treatments and facials.

Does Holiday Inn Chester - South by IHG have a casino?

No, Holiday Inn Chester - South by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Chester - South by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Holiday Inn Chester - South by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Chester - South by IHG?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Chester - South by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Chester - South by IHG serves an English breakfast for a surcharge each morning at Junction Restaurant.

Will Holiday Inn Chester - South by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Chester - South by IHG for a fee of GBP 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Holiday Inn Chester - South by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Chester - South by IHG?

The closest major airport to Holiday Inn Chester - South by IHG is Chester (CEG-Hawarden), which is 5 mi away (19 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 27.8 mi away (40-minute drive).

Can I book a room with a balcony at Holiday Inn Chester - South by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Chester - South by IHG.

Reviews

Holiday Inn Chester - South by IHG Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 375 out of 1006 reviews
Rating 8 - Good. 352 out of 1006 reviews
Rating 6 - Okay. 159 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

Reviews

4/10 Poor

Patrick

Disliked: Property conditions & facilities, room comfort

No AC despite it being advertised by hotel

Individual AC in my room with a control panel on the wall but it didn’t work. So it was high 20s in the room and impossible to sleep, I just got a couple of restless hours. I was asked at checkout if everything was ok and I mentioned about the ac. Response was that the rooms I was in were on a malfunctioning system. This makes no sense as I mentioned there was an individual unit in my room it was not centralised ac. I asked if the other rooms had ac but was told approximately 60 percent of rooms have functioning ac so beware booking this hotel in the summertime!!! If you’re from Africa or southern Europe you might be ok but if not you will not get any sleep with the excruciating heat and lack of ventilation!
Stayed 1 night in Aug 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly especially the catering team
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas Prys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Good breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Dale

Stayed 1 night in Aug 2025

8/10 Good

Chris

Traveled with group
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Poor experience but staff very helpful

We booked to superior rooms. When we arrived the hotel had no power and no facilities available. We couldn’t book in or use any convenience. We had to leave and come back 3 hrs later. The staff were very good and tried their best at all times. They offered to store our luggage until we returned to try booking in again.The hvac in the rooms was not available and we had a small fan provided which was not much use on one of the hottest days of the year. I suspect it had been out of action for at least a few days. If so that’s not acceptable. Basically a very poor hotel experience but not the fault of the staff we encountered who were all excellent despite obviously having to handle a lot of pressure. Not up to standard.
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Diabolical and shambolic

The air-conditioning has been switched off from what i can make on in other reviews for about 2 months now. Yet reception staff wont admit that. It was incredibly hot and the corridors were boiling, room was nothing more than a sauna. Uttered ridiculous. Staff claim its broken...if something is broken down you get people in to fix it no??? Not these kit. Cost saving at the expense of the customer. Will never stay again and warn others from doing so.
Stayed 4 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Gary

Business traveler
Liked: Staff & service
The hotel was good in terms of food, welcome, friendliness but us starting to look shabby and in need of decoration
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Could do with a tidy up outside . Such a shame as outside has no comparison from outside to inside .
Stayed 3 nights in Aug 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No air con working

Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
The buffet breakfast is nice, always someone at the reception desk, nice and polite, would recommend
Stayed 2 nights in Aug 2025

4/10 Poor

Carol

Stayed 1 night in Aug 2025

10/10 Excellent

SL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family city break

Chester is a fantastic city to visit especially with the children. Lots to see and do. We dod a family trail and learnt do much. The hotel was a great base, just across the road is a park and ride bus service that took you straight to the centre snd easy to pick up back to the hotel. Great to have the pool and restaurant service too the breakfast certainly filled us up for our days out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rakeish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good location, hotel staff were friendly and good choice of food at breakfast
Stayed 1 night in Jul 2025

4/10 Poor

shahed

Stayed 1 night in Jul 2025

10/10 Excellent

Trudi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable!

Clean and comfortable room. A little cramped for four of us, but fine for just one night.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Disliked: Property conditions & facilities

Service let the side down.

Generally the hotel was underwhelming in Service terms whether in the bar, restaurant or breakfast services. Chaotic in terms of seeming to be able to manage basic processes (taking an order/handling cash correctly/getting table orders right/ completely forgetting items ordered/ items completely empty or missing at breakfast etc). Overall experience was impacted by stress of wondering if we could order something that would 1] turn up at all 2] partially turn up 3] eventually turn up but be partial order or incorrect etc.
Stayed 1 night in Aug 2025

4/10 Poor

Jane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower was good!! Pool okay, but attendant was smoking No pizza no veggie tart. Paid full price for child whereas should've been free. Still waiting for refund
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

libby

Stayed 1 night in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Great staff, very professional, very helpful, gym and swimming pool was good My meal on second evening was greasy though (disappointed)
Stayed 2 nights in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here, stay around 3-4 times a year. Great location, very clean and friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Stayed 1 night in Jul 2025