Holiday Inn Chester - South by IHG

4.0 star property
Hotel with free parking, in the vicinity of Chester Racecourse

Choose dates to view prices

Photo gallery for Holiday Inn Chester - South by IHG

Fitness facility
Indoor pool
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant

Explore the area

View in a map
Wrexham Road, Chester, England, CH4 9DL
  • Place, Westminster Park
    ‪3 min drive‬
  • Place, Grosvenor Nuffield Hospital
    ‪4 min drive‬
  • Place, Chester Zoo
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪41 min drive‬

Room options

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Twin Beds (Walk-In Shower)

8.6 out of 10
Excellent
(11 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Chester

Holiday Inn Chester - South by IHG places you within 3 miles (5 km) of popular attractions like Chester Racecourse and Chester Cathedral. This 143-room, 4-star hotel has an indoor pool along with free self parking and a gym.

What's nearby

  • Westminster Park - 3 min drive - 1.3 miles
  • Grosvenor Nuffield Hospital - 4 min drive - 1.7 miles
  • Chester Racecourse - 6 min drive - 2.5 miles
  • Chester City Walls - 6 min drive - 2.9 miles
  • Chester Zoo - 11 min drive - 9.3 miles

Getting around

  • Buckley Station - 8 min drive
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Carlton Tavern - ‬5 min drive
  • ‪The Handbridge - ‬4 min drive
  • ‪The Ship Inn - ‬5 min drive
  • ‪The Architect - ‬5 min drive
  • ‪The Grosvenor Arms - ‬4 min drive

About this property

Holiday Inn Chester - South by IHG

Hotel with free parking, in the vicinity of Chester Racecourse
At Holiday Inn Chester - South by IHG, guests enjoy an indoor pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include WiFi in public areas, meeting rooms, and conference space.
Guests can expect WiFi, wired internet, and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Coffee makers, phones, and desks are also standard.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Frequently asked questions

Is free cancellation available at Holiday Inn Chester - South by IHG?

Holiday Inn Chester - South by IHG offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do around Holiday Inn Chester - South by IHG?

This hotel is located in Chester, close to Chester Racecourse, Chester City Walls, and Chester Zoo. You'll also find River Dee and Chester Castle within a short drive.

Is parking available on site at Holiday Inn Chester - South by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Holiday Inn Chester - South by IHG?

Spa services at the hotel include facials and body treatments.

Does Holiday Inn Chester - South by IHG have a casino?

No, Holiday Inn Chester - South by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Chester - South by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Chester - South by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Chester - South by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Chester - South by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Chester - South by IHG serves an English breakfast for a surcharge each morning at Junction Restaurant.

Will Holiday Inn Chester - South by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Chester - South by IHG for a fee of GBP 10 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Chester - South by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Chester - South by IHG?

The closest major airport to Holiday Inn Chester - South by IHG is Chester (CEG-Hawarden), which is 4.4 mi away (18 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 27.9 mi away (42-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Chester - South by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Chester - South by IHG.

Holiday Inn Chester - South by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jacques

Business traveler
Stained towels. Air conditioning not working. Not control of room temperature. In room teas not replenished as used. Breakfast OK but scrambled eggs appeared
Stayed 5 nights in Sep 2025

6/10 Okay

Liam

Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a fab stay, would definitely use this hotel again, check in & car registration was faultless, requested a room not too far from reception as my partner has mobility issues this was done for us, room clean and very comfortable. Thankyou 10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking and safe
Stayed 1 night in Oct 2025

4/10 Poor

Julie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Corridors were very dated and shabby. Room was ok. Clean bedding. Had 2 nights terrible sleep, hard mattrass, noise from other guests at night. Room needed a better clean, cobwebs down walls in corners, fan in bathroom full of dust. Lamps by bed full of dust. At breakfast wasnt asked if any dietary requirements, am veggie and not much hot food to eat, ended up with just mushrooms, tomatoes and hash browns (dont like eggs or baked beans).
Stayed 2 nights in Oct 2025

8/10 Good

rachael

Liked: Cleanliness, staff & service
Really friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great and so was the hotel, just the bed was like sleeping on a PE Mat and the pillows were too big. I only like thin pillows. So really nice but bed not that good for me. Still I'd rather stay here with all the facilities and service.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good hotel with good parking spaces
Stayed 1 night in Oct 2025

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the Holiday Inn South for a number of reasons,the main one being the staff.ALL staff were attentive especially Gohar who treated us very respectfully and he found it great that we treated him with respect.Any food that we ate was tasty and to our needs.Arriving by car and having free parking is a bonus and if required there is a bus stop across the road to take you into town.Like the majority of hotels a little bit of TLC is required.
Stayed 3 nights in Oct 2025

6/10 Okay

Heather

Traveled with group
Breakfast was okay a few things were lovely but the bacon was too tough, the eggs were only good if you got them when they were first put out if you didn’t they were like rubber! Also the scrambled eggs were very dry. The hotel staff were lovely and were on hand if you had any problems. We found the hotel needs needs a bit of TLC apart from the spa and pool, that was fab. The bar needs to have a bit more choice, no slimline tonic’s which I found very strange plus no flavoured tonic’s. Cokes should have other options not just syrup mixer on tap! On saying all this, I found out that this hotel was housing illegals up to a few weeks ago so things take time to get back to running normally again. Would come again? Yes I think we would.
Stayed 3 nights in Oct 2025

10/10 Excellent

Simon a

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent parking near to Chester shop nxt door
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room. Lovely facilities.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was very quiet with black out blinds and a comfortable bed, so we had a great night's sleep. The room and bathroom was spotless. The only downside is that the corridors looked a bit scruffy, but I guess they get a lot of wear. The bedrooms, lounge and reception were great. We didn't use the pool or gym but it looked good.
Stayed 1 night in Sep 2025

6/10 Okay

Tommy

Liked: Cleanliness
Disliked: Property conditions & facilities

Room317

Smelt a mould when you walked in the room (317) and from reception to the room, you needed an Uber!
Stayed 1 night in Sep 2025

10/10 Excellent

Jaye

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness
Good location, easy to access with good parking. Building looks quite dated outside but is of a good standard inside. Rooms a reasonable size, large comfortable beds with a good en-suite with large shower. Great for a short overnight stay.
Stayed 1 night in Sep 2025

6/10 Okay

Ron

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel needs a refurbishment tbh, it’s a bit battered and old, signs of much wear and tear, eg Doors with years of dirty hand prints. It’s in a great location and would really benefit from a modernisation. The Restaurant staff were superb, in particular was Mark (on duty 26th Sep 2025 at 1815hrs) who was also mentoring another staff member. He was quite excellent, knowledgable, efficient and not over bearing, please pass this onto him. The other staff were also fantastic, I dian girl was very pleasant and efficient..!
Stayed 1 night in Sep 2025

8/10 Good

Leon

Liked: Amenities
Not the most modern hotel but friendly and pleasant
Stayed 1 night in Sep 2025

10/10 Excellent

Jayne

Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed
Stayed 1 night in Sep 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service
Problems perhaps affected by the excellent earlier stop in Warwick/Stratford. The premises are looking very tired, the swimming pool was closed for re-furbishment, after heavy rain the ceiling of our room leaked overnight and soaked my duvet. Had to move ourselves to a new room a long way along the corridors. Our room missed cleaning on two occasions, evening meal was served in the bar area where the majority of seating was on high bar stools certainly out of reach for “senior”citizens. All the above was reported for the attention of the management who didn’t even have the courtesy to respond! On the plus side John on reception was courteous and helpful and the breakfast’s excellent
Stayed 7 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, very friendly and helpful staff. A good breakfast facility and all day dining.
Stayed 2 nights in Sep 2025

10/10 Excellent

H

Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Staff extremely helpful and friendly. Could not fault at all. Comfortable rooms.Excellent breakfast and dinners available. Super value for money. Will definitely use this hotel again.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025