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Brookside

3.0 star property
Victorian hotel with a coffee shop and a restaurant

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Photo gallery for Brookside

Front of property - evening/night
Garden
Double Room, Ensuite (Elegance) | Egyptian cotton sheets, premium bedding, in-room safe
Lower Ground Floor - Double Room | Egyptian cotton sheets, premium bedding, in-room safe
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • Chester City Walls
    ‪12 min walk‬
  • Chester Racecourse
    ‪3 min drive‬
  • Chester Zoo
    ‪5 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪34 min drive‬

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Room options

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite | Egyptian cotton sheets, premium bedding, in-room safe

Comfort Single Room, Ensuite

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room, Ensuite (Elegance)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Attic Double/Twin

Attic Double/Twin | Egyptian cotton sheets, premium bedding, in-room safe

Attic Double/Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room (Four-poster bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

Hotel Indigo Chester by IHG

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  • Free WiFi
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9.6 out of 10, Exceptional, 1,002 reviews
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The price is $134
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Total includes taxes and fees
Hotel Indigo Chester by IHG

About the neighborhood

Chester

Chester City Walls is a short stroll from Brookside, and other popular attractions like Chester Racecourse are within a mile (2 km). This 3-star hotel has 28 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • University of Chester - 7 min walk - 0.4 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Cathedral - 16 min walk - 0.9 miles
  • Chester Racecourse - 3 min drive - 1.1 miles
  • Chester Zoo - 5 min drive - 1.9 miles

Getting around

  • Bache Station - 14 min walk
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪The Bouverie Arms - ‬12 min walk
  • ‪Rileys Sports Bars - ‬9 min walk
  • ‪George & Dragon Chester - ‬8 min walk
  • ‪Istanbul BBQ - ‬18 min walk
  • ‪The Deva Tap - ‬16 min walk

About this property

Brookside

Victorian hotel with a coffee shop and a restaurant
Brookside features free WiFi in public areas, meeting rooms, and a business center. If you drive, put free parking to good use. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a library.
Guests can expect free WiFi and TVs with digital channels and DVD players. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

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The Mill Hotel & Spa

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 11.50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM—-11 PM
  • Check-out: 11 AM
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

Is free cancellation available at Brookside?

Brookside offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do around Brookside?

This hotel is located in Chester, a short 13-minute walk from Chester City Walls and also 16 minutes on foot from Chester Town Hall. You'll also find Chester Racecourse and Chester Zoo within a short drive.

Is there parking available at Brookside?

Yes, self parking is offered for free at the hotel.

Does Brookside feature a casino on the premises?

No, Brookside doesn't have a casino.

Is there an indoor pool at Brookside?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Brookside?

Couples staying at this hotel will appreciate amenities like a late night room service menu and Egyptian cotton sheets as well as a bar.

Does Brookside have a hot tub?

No, there isn't a spa tub at this hotel.

Does Brookside have a restaurant with a breakfast menu?

Yes, Brookside serves an English breakfast for a surcharge each morning at Brook View Restaurant.

Does Brookside allow pets to stay free of charge?

No, pets aren't allowed at Brookside though service animals are welcome.

Are there connecting rooms at Brookside?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Brookside?

The closest major airport to Brookside is Chester (CEG-Hawarden), which is 6.1 mi away (25 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.8 mi away (40-minute drive).

Can I book a room with a balcony at Brookside?

No, there aren't any guestrooms with balconies at Brookside.

Brookside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 409 reviews
Rating 8 - Good. 168 out of 409 reviews
Rating 6 - Okay. 51 out of 409 reviews
Rating 4 - Poor. 15 out of 409 reviews
Rating 2 - Terrible. 2 out of 409 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Excellent as always
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were great ,will be staying again
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owner and friendly staff. Was able to park the car early. Didn’t opt for the meals due to other arrangements. Nice and clean room, brilliant shower. Would suggest extra pillows being available for the bed, but that is a personal preference. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Stayed 1 night in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location to walk in to city centre
Stayed 1 night in Mar 2025

8/10 Good

Chris

Traveled with group
Liked: Room comfort

Good location

Hotel room was a bit small to move around. However bed was super comfortable. The traffic noise from nearby road is noticeable specifically after 5am though I am a light sleeper. Shower could do with good clean there were black stains on silicon/grout. Staff very helpful and breakfast good value specially recommend the scrambled eggs and smoked salmon. Handy location for visiting the city walls of Chester.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & tidy, comfortable. The service, food & bar were really good. Definitely go back when I’m in the area again.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and lovely staff. Breakfast was ok.
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old style hotel

Lovely old hotel, a little miscommunication by the staff. Booked breakfast when checking in but last morning stay all breakfast put away but Lovely Anna to the rescue as was told we not having breakfast even though we booked and paid, Anna brought it all out as had cleared the restaurant and we had a nice breakfast. Rooms could do with usb outlets in plug sockets. Very old world but comfortable and dont forget to turn heating down on radiator like we did was a sauna. The road is quite busy and noisy. But ok
Stayed 2 nights in Mar 2025

10/10 Excellent

simon

Stayed 1 night in Mar 2025

8/10 Good

andrew

Liked: Staff & service

Ok stay

It was very basic and a bit tired, shower unit kept running cold however the room was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Nice hotel, but some of the other guests were not well behaved. Did stay on a Saturday night and it was busy.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy bed and easy walking distance into the town
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - comfortable, wsrm, and clean.
Stayed 1 night in Feb 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Adam

Dump

Was a dump won’t be back
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

We had good stay , great location to town Clean tidy friendly staff Car park on site , room was warm and comfortable. Breakfast was great I’m gluten intolerant and no problem had gluten free sausages as well 😀
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Staff & service, room comfort

Great location and comfy guesthouse

We were greeted by lovely staff upon arrival. The place is a bit dated but nice and warm and clean. The room was a good size but there were a few cob webs hanging from the ceiling. Other than that a really pleasant stay. A 10/15 min flat walk in to the City walls. We got an uber taxi back later in the evening which cost £4.30. Would stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

nysha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Brian, Sloatsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint property. Very helpful staff. Small restaurant open at times. Small room and bathroom but good for solo travel.
Stayed 4 nights in Dec 2024

8/10 Good

M

Liked: Staff & service, room comfort

Comfortable, but needs an update

This hotel is in a good location not too far from the city centre, the hotel is a bit dated but the rooms are spacious and comfortable. The bathroom we had was again spacious but needs some modernisation along with other parts of the hotel. The staff are friendly and helpful and the bar and restaurant area are nice, we didn't have a meal other than breakfast which was nice and the choice is reasonable. We only stayed one night and bed was comfortable enough for that.
Stayed 1 night in Dec 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Overnight stay, clean & comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Bryan

Stayed 5 nights in Nov 2024

8/10 Good

David

Stayed 1 night in Oct 2024