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Macdonald New Blossoms Hotel, Chester

4.0 out of 5.0

Recent guest reviews

One night break in the center of Chester. Room large and clean nice and warm bed was comfy. Just one major issue for us the hotel is next door to a night club stayed on the 3rd floor but there’s no getting away from the thudding sound of the music. This club is open till 4 in the mornings so good luck if you want or need a goodnight sleep.

I booked the restaurant here well in advance after looking at the hotel web site for a friends special birthday. We arrived for lunch on the 16th December and were told by reception to wait in the bar, had to turn the lights on myself as all in darkness. Waited for someone to come and bring us menus and drinks but no luck so had to go and ask reception .Eventually someone arrived and brought us drinks (no coke available) but she said she didn't know how much they were. Asked again for menus, after waiting again they turned up. I was amazed to see it was burger and chips , fish and chips etc not a luxury birthday lunch I was expecting. After another long wait we were shown to the restaurant ( we were the only people dining) Ordered our burgers and after another wait of nearly an hour they arrived.We could have had better in Macdonalds. It was that cold in there that 2 of us kept our winter coats on. I was absolutely furious after we left. Thanks blossoms hotel for spoiling what was to be a nice birthday visit to Chester.

We ended up booking this hotel at the last minute for new year's eve as the hotel we had booked was so bad we didn't want to stay! It turned out to be the best outcome as my partner proposed and the surroundings made it all the more special. We had an executive king room which was lovely and the staff were very friendly and couldn't have been more helpful. The central location is great for bars, restaurants and retail therapy! Although we didn't have dinner in the restaurant, the breakfast was really good with a good choice and refills of tea, coffee and toast.

Visited the new steakhouse just before Christmas as it looked nice and we thought we’d give it a go. Loved the atmosphere and feel of the place and our server Matt was friendly and helpful with any questions we had about the menu. The menu had plenty of choice and we will definitely be returning soon to try some of the other things on it!

Fantastic location in the centre of Chester, this hotel is charming with a feel and style all of it's own. We had experienced some problems with our reservation prior to our stay and so I had wondered if we had made the right choice choosing to stay here. However, I really didn't need to worry. The staff are wonderful, unfailingly polite, friendly and helpful and this is definitely a big part of what made our stay a great experience and what makes this hotel feel special. We upgraded to a suite and, to be honest, the room was large and comfortable but the decor was a little bit dated and even a little bit drab. That said it was very comfortable and happily for us wasn't noisy as some reviewers had experienced. We were at the back and so the view wasn't great but that was a price well worth paying! We could certainly hear music from the club that other guests have described, which is right next door, but it didn't disturb our sleep and we couldn't hear the shouting that other people have mentioned so it seems to be a case of location. We had dinner at the hotel which was very good and the breakfasts were also excellent and although the staff were very busy we were very happy with the service we received. There is a cosy bar area and a great selection of drinks which were reasonably priced for a hotel too. So, we certainly forgive the decor as the service and location more than made up for it. We had a fabulous weekend, a great experience at the hotel and will certainly return if we come back to visit Chester, which we very much hope to do.

We recently stayed at this hotel for 2 nights. The service on the reception was as expected but almost straight away the flaws began to show....after checking in we tried to use the lift which didn't appear to work. This was located right next to reception yet the 2 staff on the desk never questioned it not working nor informed us it was out of order- they just ignored the situation. We got to our room -116 which although small, initially seemed ok, except the door not closing properly and requiring a good push. However after having a few drinks that night and returning to the sauna of a room it was apparent there was : no aircon, a cold tap which ran hot, an uncomfortable bed and terrible pillows. The sheet had a rip in and there was no still water supplied in the room. The second day we turned the radiator off and left the window open in the hope of a cooler night but noise from the street prevented another decent night sleep. We left at 9am the following morning- after being awake since 6 and we were going to raise the issues with reception. Awaiting the usual question of 'was everything ok with your stay?'....however we weren't asked, there was no questions related to our stay. Neither of us has ever experienced that before. We decided that the hotel must have recognised the poor standard of the room and thought it was acceptable so we didn't even bother to complain. We definitely won't be staying here again, the premier inn round the corner is both cheaper and provides better room facilities and service so we'd prefer to go there

For our first stay in Chester we came to the new blossoms hotel, planning to do some exploring and visit the Christmas markets. We found the hotel to be in a good central location, just outside of the city walls meaning that we could quickly go into and explore the beautiful and historical town. Upon arrival, we found the hotel beautifully decorated for Christmas; then were greeted with a warm Winter welcome and directed to our room, which was just lovely - couldn't say much for the view, but some you win, some you lose; the stairs in the room made a nice change to the usual layout of a hotel room, however these seemed to be connected to the stairs outside and we frequently were treated to creaking from the other guests passing by. Admittedly, we were a bit nervous prior to arriving as we had heard that a lot of outside noise could be heard in the rooms, however we didn't experience any of this and so this did not hinder our experience. Our room key became demagnetised after spending most of the day next to a credit card, but this was easily fixed with help from the friendly hotel staff! All in all, an unforgettable experience and we wouldn't hesitate to come back :)

We have stayed a number of times and it has become our go to hotel. Staff are always very friendly and rooms are comfortable. It is situated in the heart of Chester City Centre so it's very convenient if you are wanting a city break full of shopping or if you fancy an evening out at the restaurants/bars. Despite being in the centre it is nice and quiet so you can still be guaranteed a good night's sleep.

Great location, slap bang in the centre of Chester. Room was adequate for our needs, but the noise from the nightclub down the road is horrendous. Shouting and carrying on tull 4am. Probably not helped that our room was at the front.

We visited the hotel for my girlfriend's 21st birthday and we could not fault the room! The bed was comfy and the room was a great size. The only complaint was that the 1 small bottle of sparkling water on offer in the room had been opened. I have read in other reviews that you supposedly offer still and sparkling water in all rooms, however this wasn't the case. Breakfast in the morning was a matter that needs to be seen too urgently! Being sat on a table with 1 place setting down, then taking 15 minutes for another one to be placed, even though we were assured one would be put down promptly. When we were sat, we were offered tea or coffee to be brought to the table, which took 20 minutes to arrive with being asked for twice and other guests that arrived after ourselves getting theirs before us. We were sat at the table for half an hour before a food order was taken; there was no menu on offer so we just asked for 2 full english breakfasts and a bottle of sparkling water for the table. The water never came and when the full english arrived, the plate was piping hot but the food itself was cold. On checking out, we spoke to the receptionist to give feedback on the breakfast to let them know what had happened, they were apologetic however if we had dined in a restaurant and received that service/food we would have walked out. Unfortunately after reading other reviews we clearly aren't the only guests to have experienced this and the replies always state this isn't the normal standard of service but clearly something needs to change.

St John Street Chester England

Hotel highlights

  • Walking distance to Chester Cathedral and Grosvenor Museum
  • Free WiFi in rooms and public areas
  • Onsite dining

Macdonald New Blossoms Hotel, Chester places you next to Chester Cathedral and within a 10-minute stroll of other popular attractions like Grosvenor Museum. This 67-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Chester, the hotel is also a short walk from Roman Amphitheatre and Newgate.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off right with full breakfast, which is served for a fee from 7:00 AM to 9:30 AM.


Rooms

The 67 rooms have an array of amenities, including coffee makers, free bottled water, and safes. 22-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Ironing boards, desks, and free toiletries are other standard amenities.


Property features

Macdonald New Blossoms Hotel, Chester features free WiFi in public areas, 3 meeting rooms, and conference space. Self parking is available for GBP 10.00 per night. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. This hotel also has wedding services.

Room options

Classic Twin Room

Twin 2 | Sleeps 2

Classic Single Room

Twin 1 | Sleeps 1

Executive Double Room (King)

King 1 | Sleeps 2

Executive Suite

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 1913 reviews