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Macdonald New Blossoms Hotel, Chester

4.0 out of 5.0

Recent guest reviews

Booked to go a few Fridays ago. Right in the middle of Chester. Old and established. Very pleasant bedroom and an even better good value breakfast. The hotel is clean and the staff could not do enough for us on our visit

Decent hotel in good location. However, the bar under the hotel belted out loud music until 4am. Rang reception at 2.30 and was told "they usually finish at 2 - I am surprised you weren't warned" As far as I am concerned the hotel is not fit for purpose if you can't get any sleep. Looking forward to my discussion with the manager later this morning.

Great location in the centre of Chester, ideal for the shops and sights and a short walk from the railway station. Pleasant hotel, staff were friendly. Only downside was the noise from the nightclub which, as mentioned in several reviews, goes on until very late. Didn’t sleep much!

I recently stayed for one night in the Macdonald New Blossom Hotel in Chester, having travelled up from Essex for my friend’s funeral. I found the hotel to be in a great location in the city, very comfortable accommodation, spotlessly clean, however, I have to say that my room did not have a very pleasant outlook being at the rear of the hotel. One other criticism was that my room was on the first floor and I’m not sure if I was just above a club or bar but the music was so loud and went on for hours! On the morning of my departure I ate a healthy breakfast in the hotel restaurant and despite having previously read disparaging reviews on the breakfasts and staff at this hotel, I found the staff couldn’t do enough for you. I would also like to point out that the receptionist who checked me in and out was also extremely helpful and very courteous.

Reception staff great on arrival ,smooth check in . Had the dinner b&b package ,we ate at 8.00 since my daughter was arriving after work . Had a choice from the menu to the value of £25 each . Both of us chose lamburger with Camembert and a side of skinny chips . Considering we were the only ones in the dinning room apart from one other gentlemen the meal took 45 minutes to arrive ,to be honest it was a posh Mc Donald’s on a plate with a field full of watercress as “greens “. No Camembert on the burger just a scrape of tasteless cheese spread and more watercress. We complained to the server and he was very apologetic ,said chef was new! Told him this wasn’t 4*hotel standard in their new Scotch Steakhouse . Dessert arrived ,chose cheeseboard as you can’t really go wrong with that and guess what ? New chef must have found the Camembert !, mine was banana cake with ice cream ,2 tasteless slabs from the supermarket , so ate ice cream and left the slabs . Complained again to the poor server , wasn’t his fault but he really needed to relay to chef how disappointing meal was. Server returned and informed us that he had mentioned our complaints to the duty manager who was hovering around but didn’t bother coming over to us ,bit spineless we think as he wasn’t taking responsibility and leaving all this to the poor server . Anyway we did manage to have the cost of the meal deducted from our bill the following morning . We were a bit wary of what to expect for Breakfast after reading reviews that night but that was superb and service by the girls faultless . Will think twice on booking dinner here plenty of better places to eat nearby . Hotel rooms need refurbishing as they’re very tired .

Very central Hotel. First night good rested sleep.Second night loud music till 4am. Complained at reception and they didn't know where it was coming from. They would check it out for us. We think it was nightclub under the hotel. When we returned they still had no answer for us. We stressed we didn't want a repeat that night and had to ask to get moved. The next room was on the second floor at the front. This was the Saturday so no loud music. Not sure how it gets its four star rating. Didn't eat at the Hotel so can't comment. Rooms comfy. Tea making facilities. TV. A bit dated but OK. Would try another Hotel if we returned.

I was appalled to discover both the restaurant and bar closed during the day in what was once one of the most welcoming hotels in Chester What message does this send to travellers? No criticism need attach to ordinary members of staff who try their best in difficult circumstances

We should have complained at the time but we didn't!!!! I had been bought an Afternoon Tea as a birthday present so I went with my husband to the Macdonald New Blossoms Hotel. The Prosecco and tea were fine BUT the food left a lot to be desired. The sandwiches were stone cold - had they been frozen? Well we waited 40 minutes for the food to come so perhaps they were defrosting! The scones were warm, but hard and dry. A fairly average cream cake and doughnut were not great. The only saving grace was a lovely, squishy chocolatey brownie!! But that's not very good out of a whole afternoon tea is it. I actually wrote to the hotel when we got home but had no reply!

Very welcoming staff. Unfortunately we had a few issues with our room. We were moved without fuss and upgraded to a lovely suite. Breakfast was excellent. The hotel is perfectly located for a visit to Chester. Would stay again without hesitation. All the staff should be very proud of themselves for delivering such an excellent service.

This hotel has a great city centre location, the rooms are clean if a little small but on our overnight stay the main problem was the breakfast it was chaotic the service was terrible, tables of uncleared crockery queues to get in because tables not ready , no bread or croissants , coffee seemed to be rationed ( 1 small pot between 2 people) , full breakfast with half the ingredients missing . Such a shame given what it could have been like with a bit of organisation

St John Street Chester England

Hotel highlights

  • Walking distance to Chester Cathedral and Grosvenor Museum
  • Free WiFi in rooms and public areas
  • Onsite dining

Macdonald New Blossoms Hotel, Chester places you next to Chester Cathedral and within a 10-minute stroll of other popular attractions like Grosvenor Museum. This 67-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Chester, the hotel is also a short walk from Roman Amphitheatre and Newgate.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off right with full breakfast, which is served for a fee from 7:00 AM to 9:30 AM.


Rooms

The 67 rooms have an array of amenities, including coffee makers, free bottled water, and safes. 22-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Ironing boards, desks, and free toiletries are other standard amenities.


Property features

Macdonald New Blossoms Hotel, Chester features free WiFi in public areas, 3 meeting rooms, and conference space. Self parking is available for GBP 10.00 per night. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. This hotel also has wedding services.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 1958 reviews