Hallmark Hotel Llyndir Hall, Chester South

We recently had our wedding here. The venue was perfect and the hotel staff were amazing. They couldn't do enough for us. Richard was unbelievable. He treated us and our guests amazingly and everyone commented on how fantastic he was throughout the day. The food was divine the rooms beautiful and clean. We couldn't fault anything. Thank you for making our wedding day the best day of our lives. Louise and Chris McLean.

I held our annual Works Family FunDay BBQ here on Sunday 25th June, we had Event Station take over the grounds with endless amounts of bouncy castles, segways, coconut shy, ball pools, Falconry and much much more, The staff at LLyndir were amazing, The food was excellent and the barman did a sterling job on the day, Richard the Manager was extremely attentive and nothing was too much trouble. Great Day, Great Venue, Fabulous Staff.

I haven't been to this hotel since it changed ownership . We have been twice previously for our wedding anniversary. When it was under the previous management I emailed them as it was our wedding anniversary and they would do something as a gesture of good will. This time I did the same booked direct and there was no acknowledgement! The staff were attentive and friendly. Lovely surroundings . My only 2 criticisms were Cobweb in bathroom, in fairness to the lady on reception she addressed this straight away and was so apologetic. I can see the rooms are in process of having a refurb maybe room 50 needs to be done soon And the breakfast was a bit disappointing, especially the continental - However this still wouldn't putting me off

It was 2nd stay and what a wonderfull place. Absolutely Delicious. The room( Beech) was spotless and comfy. Not at all cramped with a lovely bathroom with a great walk in shower. The staff were delightful and so welcoming and friendly

My wife and I wanted a one night stay at a hotel set in pleasant surroundings where we could have a quiet and relaxing stay with an enjoyable meal, all at a reasonable cost........and that is what we got. We chose a Sunday because Sunday usually avoids the more noisy hotel events.....and often is at a reduced cost. We arrive in the early afternoon. Our room was pleasant and comfortable and a free bottle of wine was waiting for us. We had pleasant walk around the grounds and the local area. Before ordering our meal we had a drink in the bar - making use of the free drink vouchers we were given on arrival. The bar prices were slightly less than most hotels with a reasonable selection as long as you didn't want a draught beer. The menu did not have a too much choice, but was adequate, and the food was very good. The hotel has the appearance of being updated - the room we were in had already been updated. The staff were excellent, cheerful, polite, friendly and helpful. Will we go again? The likely answer is

I was on a 4 night holiday with my cousin from 4/6/17-8/6/17 at this hotel. Staff were attentive and helpful. I asked to change our room which was dark and had very little outlook. This was done for the following day with no hastle. The beds were clean and comfortable and the breakfast choices adequate. Our evening meal was from a set choice (we were on a package holiday) which again was o.k. With the choice of vegetables somewhat different ,courgette and parsnip together as an example.The whole of the hotel could do with a refurbishment and these comments are only made to highlight certain issues that can be remedied and then it would be a first class hotel.

I was so excited for this trip! The hotel looks fantastic on the website and have read some great reviews on here too. The indoor reception area was beautifully set, and perfectly romantic. However, our room was incredibly dusty and in good need of a revamp. It was dated and the decor was full of dirt mark and huge scratch marks down the wall either side of the bed. The room was so dusty i actually collected the dust from the mirror and left it on the desk and wrote clean me along the length of the headboard in the dust it was that thick. The only surface that had been cleaned was the tiny round table in the room. I took pictures of all of this. The netted curtains were also in desperate need of a clean, and i noted this was not just our room from looking at the other windows of the hotel. I didn't use the spa facilities to be able to comment.

Llyndir Hall at Rosset just outside Chester was once part of the Feathers Group and, depending upon your point of view, it was good, very good or excellent. It was part of the Best Western brand and my wife and I went there on average of twice a year for over seven years. How times change - and not always for the better! We arrived at 2.30 on11th June, to be told our room was not yet ready as check in was three o'clock. I explained that we had an early check in for one o'clock and it was obviously a good job we had not arrived then!! The receptionist said she would sort it and ran off down the corridor. She returned to say our room was now ready and formalities were completed. Off we went to Room 44, to find that our "executive room" was anything but. It was a dark room on the ground floor overlooking a fallen statue and had none of the facilities one reasonably expects with an executive room, such as robes, slippers, biscuits: part of the pipes in the bathroom were rusty and the place seemed very standard. Indeed, when we used to visit, the rooms in this area were known as the 'bog basis' rooms, reserved for last minute arrivals or certain members of a wedding party. As we were ready for a swim, off we went and I met a farmer from Cumbria who had just checked in and was not impressed - his family room had a camp bed for his son and there was no four poster as anticipated. Another happy guest! After our swim we took advantage of our free drink offer - local beer/wine/spirit. Well as the beer was keg, we went for two gin and tonics, which were undrinkable. The Belgravia gin used might sound 'posh' but it was anything but posh. Probably the worst, cheapest gin we have ever tasted!!I went to order two proper G&Ts, but the bar was devoid of a server. I asked reception, who came to the bar, saw no one there and said she would find whoever was on duty - not thinking to serve us herself. At this point I asked if they had run out of executive rooms as we had been given a bog basic standard room. She said she would see what she could do. After collecting my drinks - after waiting for eight minutes- I returned to reception to be told we could have "Apple" room if we liked. We knew this was on the "executive" corridor so opted to move. It was light, bright, airy, with a decent shower, no rust but furnished from somewhere like Ikea. Certainly better, but no robes, slippers, biscuits etc. Acceptable is the key word here. Evening meal was entirely different, it was superb; hot smoked mackerel, prawn cocktail, beef tagiatelli and chicken salad, followed by Eton Mess and chocolate tart. The sauvignon blanc from Chile was really good, too. So credit where credit is due. The staff were superb, being attentive and friendly. However, at this juncture perhaps I should point out that choice was limited, chips came with most dishes and not a jacket, boiled or mashes potato in evidence on the menu. A little "pubby" for a hotel with stars after its name. Thus, after some more decent drinks,we retired, eagerly looking forwards to breakfast. We awoke around seven to the smell of sausages which seemed to suggest things were going to be fine. However, at breakfast we were told by the very nice, polite and efficient waitress that there were not many people staying in the hotel so there would be no buffet breakfast. Instead we could have a freshly cooked breakfast. That is, as long as we wanted a full English, as that is all there was on offer - no smoked salmon, eggs bendict of any of the delights we had on previous trips. Fine if staying in a pub, but not a proper hotel. A little "pubby", did I mention that before? We had some toast and fresh fruit salad whilst we were waiting for the main event, and when it arrived ............. it was the worst cooked breakfast of my experience! The bacon was fatty, the sausage was of a really poor quality, the mushrooms were dry, the tomato had last seen a grill at least an hour previously, the hash brown(?) had been fried in probably fat. Yes, you have guessed it, the breakfast was not freshly cooked but had been kept in the kitchen waiting to be released on the (un)suspecting public. We forced it down as we were hungry, but it was really poor. Did I mention it would have been acceptable in a pub?????? We noticed that most guests had left most of their cooked breakfasts, which suggests that we were not wrong. So, how does a hotel offer such poor breakfasts and executive rooms lacking facilities and keep its stars???????? Why did the Feathers group sell out/join in with Hallmark?????? Why is Hallmark offering such abysmal standards? Where has all the antique furniture gone which adorned the rooms previously?? Do customers want what is on offer??? On leaving we were asked if everything had been ok on our stay. My wife said it was different from before, I said it was interesting! We could not blame the staff - the fault lies clearly with Hallmark, the pub chain masquerading as hoteliers.

What a great way to spend an afternoon, relaxing with delicious food. Great selection of everything with a glass of fizz, then tea. Good service and we weren't rushed. Lovely room with a view over the garden. Left feeling very full and relaxied. Would recommend ❤️🍰❤️🥂