Skip to main content
Beginning of main content


3.0 out of 5.0

Recent guest reviews

The rooms my friend and I were given (#5 and #8) were bijou doubles. Had we shared, we may have had to take it in turns to unpack. The en-suites had showers and toiletries were provided. The rooms had tea and coffee facilities, TVs and a hairdryer. We used public transport and taxis to get around. The hotel is on bus route 51 (more or less half-hourly until early evening only) and a walk into the city centre takes ten to fifteen minutes. The hotel has a car park with around a dozen spaces but the manoevreing space looked a bit tight. A full cooked breakfast is available, cooked to order, or the continental option offers a croissant, Danish pastry and pain-au-chocolat. A jug of orange juice is provided at the table and cerals, yogurt, prunes, etc are available from a buffet table.

Just returned from this great little find! Lots of car parking, free fast wifi and a bar and restaurant. I Highly recommend. Very historical City and hotel only a 10 minute walk away from the centre..

Cosy and welcoming hotel with great hosts and staff. Top quality breakfast. Car parking limited but roadside parking also available without cost. Easily accessible into the city and located in a quiet residential area.

This family run hotel is in a quiet location not far from the city centre with convenient regular bus into the shops and main tourist attractions. The room was cosy, clean and welcoming with a four poster bed. Breakfast was very good with the bacon and eggs a highlight for me. I stayed as a single female and felt very safe and at ease.

This hotel suited our purpose. A one night stay near to Chester. It’s not expensive compared to other hotels in the area so if you want modern luxury and high end rooms it may not be for you. Having said that the room we had, although small was clean and tidy with a tv and shower. Bed wasn’t big but did the job. The breakfast was as good as you can get if you like an cooked breakfast. Plenty of choice too if you like healthy food . Free parking at the rear of the hotel was useful too. Overall, friendly staff, a lot of character in the lounge and bar area. Loads of comfy furniture and the papers to read. Would stay here again if visiting Chester but would go for the larger room next time

We took a chance on the Brookside as it looked nice on line and we wanted a VFM place for 5 of us after visiting Chester Zoo. I have to say we were all pleasantly surprised at the lovely feeling in the hotel. It was quaint and had lots of lovely little seating areas around the bar and restaurant. The restaurant itself was quiet the night we stayed which was surprising as the food was enjoyable and the service great with friendly staff who were professional. The rooms were clean and tidy with tea/coffee making facilities, hair dryer, lovely quality towels and shampoos and shower gels. Breakfast was a lot busier but again we were met by friendly staff who directed us to fruit, yogurts etc which we gave a miss for a tasty Chester full breakfast including coffee top ups. Overall we really enjoyed our stay and would go back if in the area again.

I can't remember the last time I stayed in such a dismal little room, tucked round the back of the hotel by the hoovers! The large iron burn on the carpet, the dodgy woolly throw and cushion smelt unsavoury to say the least. Have to say it is a bit of a lottery, my fr

Booked this hotel on line as the reviews on here were good. Arrived at the hotel and only just managed to get a space in the small car park, we were told there was some space in an area across the road but this was not evident on arrival. We had booked a double room ( which had the facility to be a family room) we were surprised to be taken to the "lower ground floor"-- which was basically the basement as it had no natural light at all so gave a strange atmosphere. The room we were given was two ajoining rooms both with double beds-- so plenty of space but lights were needed all the time as it was dark in there!!!! They had been undertaking some refurbishment as the carpet was new, but the flooring in the bathroom looked old and there wasn't a plug for the bath!! We had a good breakfast and a meal in the restaurant on the first night. Note--the hotel restaurant is not open on Sunday nights. A good place to stay as its only about 10 minutes walk into Chester, but think their prices are a bit high.

I had booked this hotel on their website but had not noticed it dropped the date of my proposed stay to the day I booked - a difference of over a month. Anna at reception let me know this gently and spoke with the manager Richard. A room was made available at no extra cost which relieved my anxiety as it was quite late when I arrived. I had a relaxing few drinks before hitting the bed after a long journey from the Emerald Isle. The breakfast In the morning was most enjoyable. I loved the relaxed old-world athmosphere no longer experienced in modern characterless hotels. With this in mind, I commend the hotel to anyone seeking a friendly, caring and enjoyable break or a stop along the way of a long journey.

Stayed in this hotel for two nights. I booked a small double room which was the attic room. Which I didn't know until I arrived. The wardrobe was totally inadequate for hanging anything up other than tee shirts as it was made up of draws as well. Looked like a child's wardrobe as only came past my waist for the height. But it wasn't a full length wardrobe. The carpet had iron burn marks on it. The room was quite stuffy and the windows didn't work. The serving tray for tea/coffee was very poor with basic biscuits and refreshments. Breakfast was average. The sausages tasted processed. The bread was not of good quality. I have had a better breakfast in local supermarkets.

Room options

Comfort Single Room, Ensuite

Twin 1 | Sleeps 1

Economy Double Room Single Use, Ensuite

Twin 1 | Sleeps 1

Standard Double Room, Ensuite

Full 1 | Sleeps 2

Standard Double Room Single Use, Ensuite

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 427 reviews