Brookside3.0 out of 5.0
Recent guest reviews
Really nice little hotel excellent situated for town centre and chester oaks friendly staff nice cosy atmosphere would stay again rooms are a little bit small but comfortable and as we were only sleeping in them they were fine
We went away to this hotel for a weekend away for our friends husbands 50th birthday. We arrived on Friday 3rd March for a 2 night stay we was welcomed by very friendly staff as we were late arriving we decided to eat at the hotel by were we glad we did the menu had a great choice and 2 specials on nd it was very reasonably priced. Breakfast the next morning was very good as well. All our rooms was spacious and very clean and had everything you needed. All the staff and management we're very friendly and there was nothing they couldn't do for you us girls took a taxi into Chester centre it was around £4 or just over . Would recommend this hotel to anyone and was reasonably priced at £188 for 2 nights bed and breakfast. Thank you for a lovely time
Checked in for a visit to Chester. Close to town (10 to 15 minutes depending on how quick you walk) and in a quiet area. Very laid back and nothing is hurried. Nice layout and proper comfy chairs. Food is quite good and the room is lovely, very comfortable and very clean. Would definitely recommend.
Probably our 4th, if not 5th, stay at the Brookside. If we are visiting Chester, which is a beautiful city to visit, we wouldn't consider staying anywhere else now. The hotel is cosy, comfy, clean and very well placed for a short walk into the centre. Free parking, lovely breakfasts and wonderful staff.
Came with my partner for an over night stay ... impressed from the moment we arrived Lisa on reception was a bundle of energy and made us feel so welcome. Beautiful interior, the bedroom was clean luxurious, and the bed was one of the comfiest I have ever slept in. We had a browse around Cheshire Oaks which was easily accessible by bus from the top of the road, and had a lovely chat with the barman (can't remember his name) Daniel maybe? after we had spent all our heard earned money at Ralph Lauren! Would definitely come back again ... Oh and almost forgot about the breakfast... Delicious! Ignore the haters and go have a night there before making up your mind :)
My partner bought me here for the weekend. Our stay was absolutely delightful. Staff were amazing. We stayed in room 7 four poster bed. Very beautiful. Upon checking in Ilene the chamber maid knocked on our door and gave us luxury biscuits and filter coffee which was a lovely touch. Only hint I would give is when ordering breakfast if you want mushrooms ask for lots as both days I only got 4 ha ha. But hey ho. Poached eggs cooked to perfection. Well done chef. 😜 I didn't catch the owners name but he was lovely and took interest by asking us about our experience at the live rooms. Very nice man
Recently spent 3 nights at this hotel with my daughter.The staff at the hotel where all very nice and were always available when needed. We stayed in room 2 which was a twin bed room,the room was warm and cosy. My only issue was the beds were a little high ( a lrge memory foam mattress )which made my daughter laugh every time i tried to get on me being a shorter person lol. The only negative was you could hear people having a conversation in the morning around 7am, we think it may have been the kitchen staff as the room may back on to kitchen being on ground floor, but we coped.The room was cleaned daily and beds remade which was nice i could'nt lift mattress lol. The only thing i would say that may seem a problem but it wasnt for us, an attention to room details ie wallpaper lifting in certain areas (not a lot) scuff marks on walls and a few dust webs hanging on the ceiling above the bed other than that you could'nt fault it and we would return.
Would not go back again the hygiene clearly isn't a priority bedding smelt like urine there was mould on the net ,toilet was disgusting everywhere you went was a different horrid smell no heating apart from a little blow fan could not shower because was to cold in the bathroom , was uncomfortable all night but after paying £71 What was very pricey for a 3 star anyway I wasn't going to walk out everywhere was fully booked and I'm always willing to give new places a try ! Some new cleaners maybe and a air freshener?
We stayed here again in December for a wedding. This time we had a room on the ground floor. This was fortunate as I had hurt my leg and found using stairs painful. We decided to have dinner in the hotel. It was a very good meal and good value. Would definitely recommend Brookside hotel.
Myself and my Husband stayed here this weekend to celebrate our 10th wedding anniversary. We had a four poster room and it was lovely. Hotel was great, breakfast was great, staff very helpful and friendly. Only bad point for me was they took a "pre authorisation" amount from my card which I know is listed in booking but they took £124 without telling me they were doing this! This is a fair bit of money to take without consultation and now I have to wait best part of a week for it to return to my account...
Brookside places you within a mile (2 km) of popular attractions like Chester Cathedral and Grosvenor Museum. This 28-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. Northgate Arena Leisure Centre and University of Chester are a short walk away.
Free breakfast is included with your stay and is served each morning. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.
Brookside's 28 rooms are individually decorated and provide coffee makers, phones, and desks. Guests can expect free WiFi and digital TV. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries.
Guests of Brookside enjoy free WiFi in public areas, coffee in a common area, and a computer station. Free parking is available if you drive. The front desk has multilingual staff that can help with luggage storage and securing valuables. Additional amenities include a library, express check-in, and express check-out.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 384 reviews