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Recent guest reviews

Great place to stay

location

Enjoyed stay but window did not have any view except back wall of same building. Expect no service due to their COVID protocol.

It is a great location to everything in Cherokee. A short walk to the casino, restaurants and a bit farther to nice shops.

Never staying there again, employees suck, they stole our 1st night $$. Said they are pet friendly but when i got there told me no more pet rooms available so would not let us stay and stole our 1st nights deposit. Very dishonest practices

Rooms could use more lighting. More outlets to connect electronics and in working order. A chair in the rooms would be nice. Vending machines need to be updated. Ceiling fans would be great!

Seems like a basic decently run hotel. I would recommend and stay here again.

Nice place. Great staff. The breakfast had more then I expected. Will definitely be back

After telling the service desk it was my birthday they gave me 25% off. I was very impressed. The room was as described and met my expectations. The staff was always friendly as we came back and forth. It was very close to Harrah’s Casino which was the reason for our visit. Would definitely stay again.

Close to all the places we wanted to see plus close to the casino and downtown

My wife and I were put in a handicapped room at the ground floor - it felt like a third world country hospital room. The first thing I've noticed was a bad smell - some bleach or cleaning chemical - very strong. We were happy that we are in Cherokee and we tried to ignore these things, however each single day both of us had headaches. I am pretty much sure these headaches were caused by evaporation of these cleaning chemicals The bathroom door was making such a terrible cracking breaking noise on every opening. The pool is a joke, I was naive enough to bring my swimming goggles :-). Breakfast was not 'hot' but OK, I liked waffles. All in all I would not recommend this place.

A really nice hotel-after an evening out for a holiday concert I left an item at the hotel and was able to retrieve it the next day. The staff was very helpful finding the item that was inadvertently left in the room.

Very very very pet friendly. My dog and I felt like everyone was there just for us. Robert and Spence could not have been more helpful. The brand new girl at the front desk went beyond excellent service as she help me print my fishing permit and got me on the right track towards my destination. The waffles and other food was very good. Keeping the coffee and juices open 24/7 in an improvement over your competition. Knowing I was going fishing at 6:30am he suggested he extend my checkout until noon. The desk said she had billed me for and extra day she we to bat for me and got the second day credited. Suffice it up say when I return to Cherokee I will stay with y'all. PS the system shows your address as dr not trail. Gps takes you to the casino

hotel was clean, nice, breakfast was fair, location was great for us, price was fair for the area

front desk personnel were terrific...needed car service and was told where to go for service...great service and great price...breakfast was also terrific...overall facilities were great..all personnel were helpful and courteous...had a great trip.

This property is nicely located a half mile from Cherokee and Harrah's Casino The staff was friendly and helpful with direction.

We checked in after playing a sweaty round of golf, intending to all take showers and then head to the casino. They didn't have any extra towels so things got awkward. Other than that, the room was nice and clean, the staff was friendly and helpful, and the sound from people nearby didn't travel. It's not quite across the street from the casino like I thought it would be, but it was still sufficient in giving us a place to crash at 2 am.

Nice hotel for a weekend visit to the mystical Quallah Boundary. Favorite feature of the hotel besides the comfortable queen-sized beds are the rocking chairs in front of the building. Spent two pleasant evenings rocking in the chairs after a full day at Oconaluftee Island Park. Perfectly located near downtown (take the road leading to Harrah's and take a left). No frills, nice experience, nice people.

Staff was friendly, room was nice when we got there. When we returned the next day the linen in the room was not fully re-supplied, (towels,wash cloths soap and shampoo. Also coffee and cups). Second morning upon return trash not emptied , shampoo, bath mat were missing and asked for coffee. I did not ask what the extra charge was, We just left knowing we'll not be back. Richard.

Casino Trail Cherokee NC

Hotel highlights

  • Close to Harrahs Cherokee Casino
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Harrahs Cherokee Casino is within a mile (2 km) of Microtel Inn & Suites by Wyndham Cherokee, and other popular attractions like Museum of the Cherokee Indian are within a few miles (5 km). This 60-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

All 60 air-conditioned rooms provide sofa beds, coffee makers, and free local calls. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

Microtel Inn & Suites by Wyndham Cherokee features free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities, barbecue grills, and a picnic area.

Room options

Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Cherokee

Everyone (6) Couples (11) Business (1) Family (3) Other (1) Friends (2)
5
Partner Couples

Great place to stay

By on Jul 2, 2021

Review comment responded on Jul 8, 2021

Thank you for taking the time to do this survey, your feedback is important to us. We appreciate your business. Have a blessed day!

4
Family

location

By on Apr 30, 2021

Review comment responded on May 2, 2021

Thank you for taking the time to do this survey, your feedback is important to us. We appreciate your business. Have a blessed day!

4
Business Business

Enjoyed stay but window did not have any view except back wall of same building. Expect no service due to their COVID protocol.

By on Apr 22, 2021

Review comment responded on May 2, 2021

Thank you for taking the time to do this survey, your feedback is important to us. We appreciate your business. Have a blessed day!

4
Partner Couples

It is a great location to everything in Cherokee. A short walk to the casino, restaurants and a bit farther to nice shops.

By on Apr 18, 2021

Review comment responded on Apr 20, 2021

Thank you for taking the time to do this survey, your feedback is important to us. We appreciate your business. Have a blessed day!

1
Partner Couples

Never staying there again, employees suck, they stole our 1st night $$. Said they are pet friendly but when i got there told me no more pet rooms available so would not let us stay and stole our 1st nights deposit. Very dishonest practices

By , from Planet earth on Nov 29, 2020

Review comment responded on Nov 29, 2020

We apologize that we did not have a pet room when you arrived, we have limited rooms so it's best to call the hotel to make sure there is one available. When booking online they don't always make the room type a pet room. We hope that when your in the area again you do give another chance to accommodate you. Have a blessed day!

4
Friends

Rooms could use more lighting. More outlets to connect electronics and in working order. A chair in the rooms would be nice. Vending machines need to be updated. Ceiling fans would be great!

By on Oct 19, 2019

Review comment responded on Oct 19, 2019

Thank you for taking the time to do this survey, your feedback is important to us. We appreciate your business. Have a great day!

4
Everyone

Seems like a basic decently run hotel. I would recommend and stay here again.

By , from Charlotte, NC on May 4, 2019

5
Everyone

By on Jan 21, 2019

Review comment responded on Jan 30, 2019

Thank You!

5
Everyone

Nice place. Great staff. The breakfast had more then I expected. Will definitely be back

By on Dec 4, 2018

Review comment responded on Dec 21, 2018

Thank you for taking time to give us some feedback. We are so glad that you enjoyed your stay here at our Microtel Inn & Suites of Cherokee. We look forward to seeing you again the next time you are in the area :)

4

great staff

Everyone

After telling the service desk it was my birthday they gave me 25% off. I was very impressed. The room was as described and met my expectations. The staff was always friendly as we came back and forth. It was very close to Harrah’s Casino which was the reason for our visit. Would definitely stay again.

By , from Waterloo, SC on Nov 7, 2017

Microtel Inn & Suites by Wyndham Cherokee

674 Casino Trail, Cherokee, NC 28719
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