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Microtel Inn & Suites by Wyndham Cherokee

2.0 out of 5.0

Microtel Inn & Suites by Wyndham Cherokee

2.0 out of 5.0

Recent guest reviews

Seems like a basic decently run hotel. I would recommend and stay here again.

Nice place. Great staff. The breakfast had more then I expected. Will definitely be back

After telling the service desk it was my birthday they gave me 25% off. I was very impressed. The room was as described and met my expectations. The staff was always friendly as we came back and forth. It was very close to Harrah’s Casino which was the reason for our visit. Would definitely stay again.

Close to all the places we wanted to see plus close to the casino and downtown

My wife and I were put in a handicapped room at the ground floor - it felt like a third world country hospital room. The first thing I've noticed was a bad smell - some bleach or cleaning chemical - very strong. We were happy that we are in Cherokee and we tried to ignore these things, however each single day both of us had headaches. I am pretty much sure these headaches were caused by evaporation of these cleaning chemicals The bathroom door was making such a terrible cracking breaking noise on every opening. The pool is a joke, I was naive enough to bring my swimming goggles :-). Breakfast was not 'hot' but OK, I liked waffles. All in all I would not recommend this place.

A really nice hotel-after an evening out for a holiday concert I left an item at the hotel and was able to retrieve it the next day. The staff was very helpful finding the item that was inadvertently left in the room.

Very very very pet friendly. My dog and I felt like everyone was there just for us. Robert and Spence could not have been more helpful. The brand new girl at the front desk went beyond excellent service as she help me print my fishing permit and got me on the right track towards my destination. The waffles and other food was very good. Keeping the coffee and juices open 24/7 in an improvement over your competition. Knowing I was going fishing at 6:30am he suggested he extend my checkout until noon. The desk said she had billed me for and extra day she we to bat for me and got the second day credited. Suffice it up say when I return to Cherokee I will stay with y'all. PS the system shows your address as dr not trail. Gps takes you to the casino

hotel was clean, nice, breakfast was fair, location was great for us, price was fair for the area

front desk personnel were terrific...needed car service and was told where to go for service...great service and great price...breakfast was also terrific...overall facilities were great..all personnel were helpful and courteous...had a great trip.

This property is nicely located a half mile from Cherokee and Harrah's Casino The staff was friendly and helpful with direction.

We checked in after playing a sweaty round of golf, intending to all take showers and then head to the casino. They didn't have any extra towels so things got awkward. Other than that, the room was nice and clean, the staff was friendly and helpful, and the sound from people nearby didn't travel. It's not quite across the street from the casino like I thought it would be, but it was still sufficient in giving us a place to crash at 2 am.

Nice hotel for a weekend visit to the mystical Quallah Boundary. Favorite feature of the hotel besides the comfortable queen-sized beds are the rocking chairs in front of the building. Spent two pleasant evenings rocking in the chairs after a full day at Oconaluftee Island Park. Perfectly located near downtown (take the road leading to Harrah's and take a left). No frills, nice experience, nice people.

Staff was friendly, room was nice when we got there. When we returned the next day the linen in the room was not fully re-supplied, (towels,wash cloths soap and shampoo. Also coffee and cups). Second morning upon return trash not emptied , shampoo, bath mat were missing and asked for coffee. I did not ask what the extra charge was, We just left knowing we'll not be back. Richard.

No non skip mat for tub. No bathroom counter space. Loud dog barking across our room.

I chose this hotel because I wanted a room with a separate sitting area from the bedroom. The floor plan was very good and met my needs. The TV remote did not work and it was a wall mounted flat panel. Good thing I was tall enough to reach the on set controls. I reported this to the front desk and we tried two different remotes without any luck. It was not fixed during our visit. The room phone did not appear to work either as I had tried to call the front desk about the TV remote and was not able to connect. In short, the electronics need some work. Wi-Fi was adequate but a bit spotty. Breakfast was OK, adequate choices, fresh and ample quantity. Stayed here two nights and I would recommend it. FYI, pet friendly but we did not have a pet.

Everything was clean and room was nice and cool. Shower water pressure was good and hot. Room safe gave me a little issue late at night and staff was in my room within 10 minutes to solve this problem. Close to everything in town.

The previous day maid forgot to replenish the shower towels in the bathroom, but wasn't an issue for us to request when we needed them. You know how there's wasted space above and around the heating/cooling units? Well, this room had a wide cushion with pillow and side drawers surrounding, making a window seat and an additional place for a kid to sleep, which I thought was cool.

My daughter and I just wanted to do an overnight vacation. We choose Cherokee NC because it was close to home. The hotel was nice and close to the casino. Kelly was at the desk when we checked in. She was really nice. We would stay again.

Conveniently located to food and shopping. Great staff!

674 Casino Trail Cherokee NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • Outdoor pool

Microtel Inn & Suites by Wyndham Cherokee places you within 2 miles (3 km) of Cherokee Bear Zoo and Oconaluftee Islands Park. This hotel has 60 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find 42-inch a flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a refrigerator, and a microwave.


Property features

Guests staying at Microtel Inn & Suites by Wyndham Cherokee enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and laundry facilities.

Room options

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Cherokee

Everyone (6) Couples (23) Business (3) Family (11) Other (2) Friends (5)
4
Everyone

Seems like a basic decently run hotel. I would recommend and stay here again.

By , from Charlotte, NC on May 4, 2019

5
Everyone

By on Jan 21, 2019

Review comment responded on Jan 30, 2019

Thank You!

5
Everyone

Nice place. Great staff. The breakfast had more then I expected. Will definitely be back

By on Dec 4, 2018

Review comment responded on Dec 21, 2018

Thank you for taking time to give us some feedback. We are so glad that you enjoyed your stay here at our Microtel Inn & Suites of Cherokee. We look forward to seeing you again the next time you are in the area :)

4

great staff

Everyone

After telling the service desk it was my birthday they gave me 25% off. I was very impressed. The room was as described and met my expectations. The staff was always friendly as we came back and forth. It was very close to Harrah’s Casino which was the reason for our visit. Would definitely stay again.

By , from Waterloo, SC on Nov 7, 2017

5

great

Everyone

Close to all the places we wanted to see plus close to the casino and downtown

By , from Kings Mtn NC on Aug 6, 2017

2

not coming back!

Couples

My wife and I were put in a handicapped room at the ground floor - it felt like a third world country hospital room. The first thing I've noticed was a bad smell - some bleach or cleaning chemical - very strong. We were happy that we are in Cherokee and we tried to ignore these things, however each single day both of us had headaches. I am pretty much sure these headaches were caused by evaporation of these cleaning chemicals The bathroom door was making such a terrible cracking breaking noise on every opening. The pool is a joke, I was naive enough to bring my swimming goggles :-). Breakfast was not 'hot' but OK, I liked waffles. All in all I would not recommend this place.

By on Jul 22, 2017

5

close to a casino

Everyone

A really nice hotel-after an evening out for a holiday concert I left an item at the hotel and was able to retrieve it the next day. The staff was very helpful finding the item that was inadvertently left in the room.

By on Dec 11, 2016

4

trout tanks

Couples

Very very very pet friendly. My dog and I felt like everyone was there just for us. Robert and Spence could not have been more helpful. The brand new girl at the front desk went beyond excellent service as she help me print my fishing permit and got me on the right track towards my destination. The waffles and other food was very good. Keeping the coffee and juices open 24/7 in an improvement over your competition. Knowing I was going fishing at 6:30am he suggested he extend my checkout until noon. The desk said she had billed me for and extra day she we to bat for me and got the second day credited. Suffice it up say when I return to Cherokee I will stay with y'all. PS the system shows your address as dr not trail. Gps takes you to the casino

By on Nov 24, 2015

5

satisfied

BusinessTravelers

hotel was clean, nice, breakfast was fair, location was great for us, price was fair for the area

By on Jul 28, 2015

4

marvelous smokey mountains magic

Couples

front desk personnel were terrific...needed car service and was told where to go for service...great service and great price...breakfast was also terrific...overall facilities were great..all personnel were helpful and courteous...had a great trip.

By on Sep 2, 2014

Microtel Inn & Suites by Wyndham Cherokee

674 Casino Trail, Cherokee, NC 28719