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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

An outdoor seating area with Adirondack chairs and a fire pit, surrounded by a modern building with large windows and a well-maintained garden.
A modern reception area with a reception desk, a seating area with yellow chairs, and a view of the dining area in the background.
A modern dining area with high tables, orange chairs, and blue patterned booths.
An indoor swimming pool with clear glass walls, a white interior, and a seating area with chairs and a table.
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Place, Tuckasegee River
    ‪15 min walk‬
  • Place, Harrahs Cherokee Casino
    ‪20 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

A bathroom with a toilet, a shower with a curtain, and a bathtub.

Standard Room, 2 Queen Beds (Extra Floor Space)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa with orange cushions, a wooden coffee table, and a blue chair.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

A hotel room with a bed, a blue sofa with orange cushions, a wooden coffee table, and a blue chair.

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern bathroom with a toilet, sink, and mirror.

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a bed, a desk with a chair, a sofa with cushions, a TV mounted on the wall, and a small table.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a bed, a small round table, a blue chair, a lamp, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A bathroom with a toilet, a shower with a curtain, and a bathtub.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A bathroom with a toilet, a shower with a curtain, and a bathtub.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

About the neighborhood

Sylva

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG places you 7.3 mi (11.8 km) from Western Carolina University and 8.8 mi (14.1 km) from Sequoyah National Golf Club. This 67-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Tuckasegee River - 15 min walk - 0.8 miles
  • Western Carolina University - 11 min drive - 8.8 miles
  • Harrahs Cherokee Casino - 20 min drive - 15.4 miles
  • Great Smoky Mountains Railroad - 20 min drive - 20.1 miles
  • Great Smoky Mountains National Park - 24 min drive - 23.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Big Nick’s Bbq - ‬7 min drive
  • ‪Taco Bell - ‬7 min drive
  • ‪Zaxby's - ‬7 min drive
  • ‪Subway - ‬7 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Guests of Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
65-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 10.00 per stay

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG on Dec 2, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

This hotel is located in Sylva, just steps from Nantahala National Forest. You'll also find Tuckasegee River and Jackson County Green Energy Park within a short drive.

Will I be able to park at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and a smart TV as well as a free daily breakfast.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for the price
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for area, convenient to all area locations ...
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable and breakfast in the mornings was really good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable, has breakfast buffet and great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, the breakfast was average.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Clean rooms. Helpful staff.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The breakfast area was nice. The pool was nice too. We’ll stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. All staff were pleasant and helpful. Breakfast was varied, plentiful and tasty. We enjoyed our stay in a spacious, clean and quiet room.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The beds were comfy. The staff was helpful and the breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained, clean, and up to date.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are clean. Staff were friendly and helpful. Good breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the check in was very welcoming and friendly. The hotel was clean and well maintained. The room was comfortable and also very clean. Breakfast was good. Overall we had an excellent experience
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was 307 and I couldn't hear anyone in the adjacent rooms. It was nice and peaceful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Friendly staff. Large room.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could been some better needed to keep up with drinks. But everything else was great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed how cleans the rooms were it was a nice hotel, also liked indoor pool
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are semi comfortable. If you are a tall person the shower head is really low. The breakfast was good. Check in and out was easy.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, loved location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

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