Toilet was broken. Tv remote didn’t work. Smoke alarm started chirping at 2 am and wouldn’t stop
Breakfast was no breakfast They should say befor reservation they don't have breakfast I had to take my family to go outside to find resturant every day while i paid for my stay and breakfast That was not good at all And the bad think they say because of corona virus To be honest Hotel remove Breakfast from reservation list
it was very clean and they had a very nice breakfast
It was very clean and there were many choices for breakfast.
My son goes to WCU. We stay here when we go visit, just come to the area or picking him up. It is clean, comfortable and the staff is very friendly and helpful.
Always great place to stay. My go to place in Sylva
Great staff. Room was very clean and comfortable.
Great location--easy to find! Elizabeth and Chris (especially)and ALL the staff we encountered were AWESOME! Very accomodating (late check out) and super clean!! Bed was SO comfy!!
We found personal hairs on the bed cover, housekeeper took care if it right away. Pool and hot tub were excellent and clean Hot breakfast was nice.
Good value. Centrally located to the areas we were visiting. Staff very friendly
The staff was so nice and friendly. They answered any questions I had
The room that my wife and I were given had a definite smell of smoke, even though it was supposed to be a smoke free room. It should be cleaned to remove the odor or it should not be given to guests. The hotel did find us another room that was better, but only after several attempts on different floors. However, the hot breakfast was good and the staff were both helpful and friendly.
Was 40 minutes from the native mines...breakfast was very pleasant.,..great 1 minute pancake maker... .extremely friendly staff
Extremely clean throughout the whole hotel. Staff was very friendly and pool/ hot tub was in great condition. This was one of the best hotels we have ever stayed in. Morning breakfast was perfect with Cathy and her assistant being extremely attentive to everyone's needs.
The staff was friendly and willing to help and answer any questions and the room was very clean.
We had to leave on emergency on Saturday before 11am and could not get credit for one night stay. would like to credit my account for 1 nite
Stayed here three nights while attending concerts at Harrahs. The drive was about 20 minutes, but the facility was great.
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel places you next to Nantahala National Forest and within a mile (2 km) of Oaks Gallery. This hotel has 67 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Toilet was broken. Tv remote didn’t work. Smoke alarm started chirping at 2 am and wouldn’t stop
Breakfast was no breakfast They should say befor reservation they don't have breakfast I had to take my family to go outside to find resturant every day while i paid for my stay and breakfast That was not good at all And the bad think they say because of corona virus To be honest Hotel remove Breakfast from reservation list
Thank you for your feedback!
it was very clean and they had a very nice breakfast
Thank you for your feedback! We are glad you enjoyed your stay!
It was very clean and there were many choices for breakfast.
Thank you for your feedback! So glad you enjoyed our breakfast!
My son goes to WCU. We stay here when we go visit, just come to the area or picking him up. It is clean, comfortable and the staff is very friendly and helpful.
Always great place to stay. My go to place in Sylva
Great staff. Room was very clean and comfortable.
Thanks for staying with us! We apologize you were unhappy about our current breakfast restrictions due to COVID-19. We've not been permitted to return to our normal operations. We're looking forward to bringing it back when it's safe to do so.