Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Western Carolina University

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Relax in a serene space with a stunning garden view, a sun lounger, and a small table.
Experience the Hilton Hotels & Resorts' elegant entrance, featuring a grand canopy and beautifully manicured gardens.
Relax in our spacious lobby with a central seating area, buffet counter, and flat-screen TV.
Welcome to our hotel lobby, featuring a reception area, seating area with armchairs, and a vending machine stocked with snacks and beverages.
Relax in style with Adirondack chairs surrounding a cozy fire pit.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Sequoyah National Golf Club
    ‪14 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪22 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sylva

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG places you 7.3 mi (11.8 km) from Western Carolina University and 8.8 mi (14.1 km) from Sequoyah National Golf Club. This 67-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Harris Regional Hospital - 7 min drive - 4.3 miles
  • Sequoyah National Golf Club - 14 min drive - 10.7 miles
  • Western Carolina University - 17 min drive - 7.4 miles
  • Harrahs Cherokee Casino - 22 min drive - 16.0 miles
  • Unto These Hills Outdoor Drama - 24 min drive - 17.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Cookout - ‬9 min drive
  • ‪Zaxby's - ‬7 min drive
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Hotel with free breakfast, in the vicinity of Western Carolina University
Guests of Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
65-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 10.00 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG on Jul 21, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

This hotel is located in Sylva, just steps from Nantahala National Forest. You'll also find Tuckasegee River and Oaks Gallery within a short drive.

Is parking available on site at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and a smart TV as well as free breakfast.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 962 reviews
Rating 8 - Good. 256 out of 962 reviews
Rating 6 - Okay. 71 out of 962 reviews
Rating 4 - Poor. 42 out of 962 reviews
Rating 2 - Terrible. 39 out of 962 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christy, Carthage

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Trivena

Stayed 2 nights in Mar 2025

10/10 Excellent

william whaley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for 2 prior nights had been in Farmville Va in same price hotel that was terrible. I felt when I walked into this hotel like I was coming back home to the USA from 3rd world country and was being welcomed by the old DELTA AIRLINES RED COAT. This was clean , nice people and worth every dime.
Stayed 1 night in Mar 2025

10/10 Excellent

Randall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bert clean hotel, good breakfast, quiet setting.
Stayed 2 nights in Mar 2025

10/10 Excellent

John, Chapin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Laurieann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was great. However they would have earned 5 stars if it weren’t for the fact that the jacuzzi was broken and has been for months
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
No issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

We had a great stay. The staff was very friendly when we checked in. Our room was clean and comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Amenities
Clean
Stayed 2 nights in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice and a good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Lashova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff checking in and out were super pleasant friendly and knowledgeable. Our housekeeper Alexandria was amazing as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at front desk was very helpful so thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Traveled with group
Liked: Staff & service

Fair

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Cherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in convenient location, was well kept, and staff was polite.
Stayed 2 nights in Feb 2025

6/10 Okay

Gretchen

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We arrived for check-in at 4:30 pm, had an extended wait while the front desk clerk was on the phone, then another wait because our room was not ready - at 4:30 pm? Sign on the wall next to the front desk clearly says, Check-in 4:00 pm. The hotel seems to have long term residents and they give you a long list of "dos and don'ts" upon check-in which are just common sense things that made me wonder about who must be staying there that requires such a list. Our neighbors across the hall were incredibly loud and/or the walls are paper thin. The heating unit made a strange sound whenever it was running. The room itself was spacious, but I would not stay here again.
Stayed 1 night in Feb 2025

8/10 Good

John, Hickory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet .
Stayed 1 night in Feb 2025

4/10 Poor

Niki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Va ca hell

It was not that great of an experience. The hot tub was not working. The heat in the room was not working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly customer service.
Stayed 2 nights in Feb 2025