Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Western Carolina University

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Indoor/outdoor pool
Exterior
Exterior
Free daily buffet breakfast
BBQ/picnic area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Harris Regional Hospital
    ‪7 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪22 min drive‬

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Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sylva

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG places you 7.3 mi (11.8 km) from Western Carolina University and 8.8 mi (14.1 km) from Sequoyah National Golf Club. This 67-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Harris Regional Hospital - 7 min drive - 4.3 miles
  • Sequoyah National Golf Club - 14 min drive - 10.7 miles
  • Western Carolina University - 17 min drive - 7.4 miles
  • Harrahs Cherokee Casino - 22 min drive - 16.0 miles
  • Unto These Hills Outdoor Drama - 24 min drive - 17.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Cookout - ‬9 min drive
  • ‪Zaxby's - ‬7 min drive
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Hotel with free breakfast, in the vicinity of Western Carolina University
Guests of Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
65-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 10.00 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG on Jul 6, 2025 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

This hotel is located in Sylva, just steps from Nantahala National Forest. You'll also find Tuckasegee River and Oaks Gallery within a short drive.

Will I be able to park at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and a smart TV as well as free breakfast.

Are there hot tubs at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 959 reviews
Rating 8 - Good. 253 out of 959 reviews
Rating 6 - Okay. 71 out of 959 reviews
Rating 4 - Poor. 42 out of 959 reviews
Rating 2 - Terrible. 39 out of 959 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lashova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff checking in and out were super pleasant friendly and knowledgeable. Our housekeeper Alexandria was amazing as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at front desk was very helpful so thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Traveled with group
Liked: Staff & service

Fair

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Cherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in convenient location, was well kept, and staff was polite.
Stayed 2 nights in Feb 2025

6/10 Okay

Gretchen

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We arrived for check-in at 4:30 pm, had an extended wait while the front desk clerk was on the phone, then another wait because our room was not ready - at 4:30 pm? Sign on the wall next to the front desk clearly says, Check-in 4:00 pm. The hotel seems to have long term residents and they give you a long list of "dos and don'ts" upon check-in which are just common sense things that made me wonder about who must be staying there that requires such a list. Our neighbors across the hall were incredibly loud and/or the walls are paper thin. The heating unit made a strange sound whenever it was running. The room itself was spacious, but I would not stay here again.
Stayed 1 night in Feb 2025

8/10 Good

John, Hickory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet .
Stayed 1 night in Feb 2025

4/10 Poor

Niki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Va ca hell

It was not that great of an experience. The hot tub was not working. The heat in the room was not working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

Staff was super friendl and accommodating. Our room was big enough for a family of 6 and we didn’t feel cramped. The breakfast was better than I was expecting. There’s only one elevator but it wasn’t too bad of a wait. Water was cold at 9pm but warm in the morning. We honestly really enjoyed staying there. Not too far from everything. Would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Felicia, Clinton

Stayed 1 night in Oct 2024

10/10 Excellent

Felicia, Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always immaculate.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no hot tub

we picked this place because it was newly remodeled and was told it had a hot tub and heated pool. it is further away from our destination than we usually stay but came here for the tub. it was not operational. so we had to drive further each day to visit out daughter and did not have use of hot tub. we absolutely would not have strayed if we had known. the site should have notified people of such.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert M.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, welcoming staff.
Stayed 1 night in Feb 2025

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was stopped up, I had to wait 10min. for a plunger and after plunging for about 20min and pouring hot water into it, it still did not flush properly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, lovely hotel!

This was probably the cleanest hotel I’ve ever stayed in, and I have traveled a lot!
Stayed 2 nights in Jan 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was comfortable-unfortunately our room was right next to the elevator and there was a gymnastics competition in town. Hallway was VERY noisy-doors slamming, kids running and screaming, people talking loudly. Not the hotel’s fault-but seems like there’s no soundproofing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful. We enjoyed our stay
Stayed 1 night in Jan 2025