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Recent guest reviews

Toilet was broken. Tv remote didn’t work. Smoke alarm started chirping at 2 am and wouldn’t stop

Breakfast was no breakfast They should say befor reservation they don't have breakfast I had to take my family to go outside to find resturant every day while i paid for my stay and breakfast That was not good at all And the bad think they say because of corona virus To be honest Hotel remove Breakfast from reservation list

it was very clean and they had a very nice breakfast

It was very clean and there were many choices for breakfast.

My son goes to WCU. We stay here when we go visit, just come to the area or picking him up. It is clean, comfortable and the staff is very friendly and helpful.

Always great place to stay. My go to place in Sylva

Great staff. Room was very clean and comfortable.

Great location--easy to find! Elizabeth and Chris (especially)and ALL the staff we encountered were AWESOME! Very accomodating (late check out) and super clean!! Bed was SO comfy!!

We found personal hairs on the bed cover, housekeeper took care if it right away. Pool and hot tub were excellent and clean Hot breakfast was nice.

Good value. Centrally located to the areas we were visiting. Staff very friendly

The staff was so nice and friendly. They answered any questions I had

The room that my wife and I were given had a definite smell of smoke, even though it was supposed to be a smoke free room. It should be cleaned to remove the odor or it should not be given to guests. The hotel did find us another room that was better, but only after several attempts on different floors. However, the hot breakfast was good and the staff were both helpful and friendly.

Was 40 minutes from the native mines...breakfast was very pleasant.,..great 1 minute pancake maker... .extremely friendly staff

Extremely clean throughout the whole hotel. Staff was very friendly and pool/ hot tub was in great condition. This was one of the best hotels we have ever stayed in. Morning breakfast was perfect with Cathy and her assistant being extremely attentive to everyone's needs.

The staff was friendly and willing to help and answer any questions and the room was very clean.

We had to leave on emergency on Saturday before 11am and could not get credit for one night stay. would like to credit my account for 1 nite

Stayed here three nights while attending concerts at Harrahs. The drive was about 20 minutes, but the facility was great.

Rufus Robinson Road Sylva NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel places you next to Nantahala National Forest and within a mile (2 km) of Oaks Gallery. This hotel has 67 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel's 67 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LED TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Guests of Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel have access to an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Standard Room, Non Smoking

1 Double Bed | 1 Queen Bed | Sleeps 3

Guest reviews for Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Everyone (6) Business (4) Couples (9) Family (12) Other (2) Friends (1)
3
Family

Toilet was broken. Tv remote didn’t work. Smoke alarm started chirping at 2 am and wouldn’t stop

By on Mar 23, 2021

3
Family with small children

Breakfast was no breakfast They should say befor reservation they don't have breakfast I had to take my family to go outside to find resturant every day while i paid for my stay and breakfast That was not good at all And the bad think they say because of corona virus To be honest Hotel remove Breakfast from reservation list

By , from Augusta, GA on Oct 17, 2020

Review comment responded on Oct 28, 2020

Thanks for staying with us! We apologize you were unhappy about our current breakfast restrictions due to COVID-19. We've not been permitted to return to our normal operations. We're looking forward to bringing it back when it's safe to do so.

4
Everyone

By on Aug 14, 2020

Review comment responded on Aug 18, 2020

Thank you for your feedback!

5
Partner Couples

it was very clean and they had a very nice breakfast

By on Jan 1, 2020

Review comment responded on Jan 7, 2020

Thank you for your feedback! We are glad you enjoyed your stay!

5
Family Family

It was very clean and there were many choices for breakfast.

By on Aug 8, 2019

Review comment responded on Aug 18, 2019

Thank you for your feedback! So glad you enjoyed our breakfast!

5
Family Family

My son goes to WCU. We stay here when we go visit, just come to the area or picking him up. It is clean, comfortable and the staff is very friendly and helpful.

By on Apr 18, 2019

5
Everyone

By on Feb 18, 2019

1
Everyone

By on Nov 26, 2018

5
Everyone

Always great place to stay. My go to place in Sylva

By on Oct 3, 2018

5

great place to stay

Everyone

Great staff. Room was very clean and comfortable.

By on Aug 18, 2018

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

26 Rufus Robinson Road, Sylva, NC 28779
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