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Holiday Inn Express & Suites Sylva - Western Carolina Area

2.5 out of 5.0

Recent guest reviews

Great location--easy to find! Elizabeth and Chris (especially)and ALL the staff we encountered were AWESOME! Very accomodating (late check out) and super clean!! Bed was SO comfy!!

We found personal hairs on the bed cover, housekeeper took care if it right away. Pool and hot tub were excellent and clean Hot breakfast was nice.

Good value. Centrally located to the areas we were visiting. Staff very friendly

The staff was so nice and friendly. They answered any questions I had

The room that my wife and I were given had a definite smell of smoke, even though it was supposed to be a smoke free room. It should be cleaned to remove the odor or it should not be given to guests. The hotel did find us another room that was better, but only after several attempts on different floors. However, the hot breakfast was good and the staff were both helpful and friendly.

Was 40 minutes from the native mines...breakfast was very pleasant.,..great 1 minute pancake maker... .extremely friendly staff

Extremely clean throughout the whole hotel. Staff was very friendly and pool/ hot tub was in great condition. This was one of the best hotels we have ever stayed in. Morning breakfast was perfect with Cathy and her assistant being extremely attentive to everyone's needs.

The staff was friendly and willing to help and answer any questions and the room was very clean.

We had to leave on emergency on Saturday before 11am and could not get credit for one night stay. would like to credit my account for 1 nite

Stayed here three nights while attending concerts at Harrahs. The drive was about 20 minutes, but the facility was great.

My wife and I had a really good stay. The hotel was close to the things we wanted to do. The price was right, and the hotel was clean, up-to-date and was just a good experience. We would definitely use this hotel again.

My stay at the Sylva, NC Holiday Inn Express was very pleasant and relaxing !

Rooms were nice and clean! Breakfast was good. Don't Really have nothing negative to say.oh no phone signal if u have t mobile. .....lol

Great experience Friendly staff and very clean rooms

Hotel was terrific loved the breakfast beautiful scenery lovely shops helpful staff . had a wonderful time Thanks

The hotel was in pretty new condition. Enjoyed the breakfast - eggs, bacon & sausage too! Very helpful staff and a nice pool/spa area! Room was comfortable and clean - highly recommend!

Fall time in the mountains and I was passing through from Asheville NC to Dalton so I paid 159.00 for a 6 hour stay, I did not feel that smart. But overall a very nice hotel.

It was clean and the manager on duty when we arrived was superb. We had requested a non-smoking room, but were put into a smoking room - and without hesitation, she had it corrected and we were on our way. She even called to make sure that everything was satisfactory once we were in our room. The breakfast was wonderful...and the lady working there was as friendly as could be. Cheese omelettes, biscuits and gravy, cinnamon rolls, muffins, yogurt, pancakes, bagels, cereal, juice...you just couldn't beat it!

The Holiday Inn Express in Dillsboro NC was great. The staff was very friendly and helpful, the room was large and comfortable and the scenery in the area was gorgeous. Our only complaint was we stayed for two nights and after the first night, housekeeping did not replace the towels we had used the first night (very minor oversight). We will be going back to the area at the same time next year and plan on staying at the Holiday Inn Express again.

Motel staff very friendly; motel appeared new but was 5 years old; roomy bathroom; will stay there again if the occasion arises.

26 Rufus Robinson Road Sylva NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Oaks Gallery, Holiday Inn Express & Suites Sylva - Western Carolina Area is within 3 miles (5 km) of It's By Nature - A Gallery of Southern Crafts. This 67-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Heinzelmannchen Brewery and Poteet Memorial Park are also nearby.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Holiday Inn Express & Suites Sylva - Western Carolina Area's 67 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LED TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Guests of Holiday Inn Express & Suites Sylva - Western Carolina Area have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Executive Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower)

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Sylva - Western Carolina Area

Everyone (1) Couples (8) Business (4) Family (7) Friends (1) Other (2)
5

great stay!

Everyone

Great location--easy to find! Elizabeth and Chris (especially)and ALL the staff we encountered were AWESOME! Very accomodating (late check out) and super clean!! Bed was SO comfy!!

By , from Bristol TN on Feb 29, 2016

5

good one night stay

Couples

We found personal hairs on the bed cover, housekeeper took care if it right away. Pool and hot tub were excellent and clean Hot breakfast was nice.

By on Oct 17, 2015

4

weekend away

Families

Good value. Centrally located to the areas we were visiting. Staff very friendly

By on Aug 5, 2015

5

fantastic

GetawayWithFriends

The staff was so nice and friendly. They answered any questions I had

By on Dec 6, 2014

2

smoke smell in the smokies

Couples

The room that my wife and I were given had a definite smell of smoke, even though it was supposed to be a smoke free room. It should be cleaned to remove the odor or it should not be given to guests. The hotel did find us another room that was better, but only after several attempts on different floors. However, the hot breakfast was good and the staff were both helpful and friendly.

By on Oct 6, 2014

4

mining

Families

Was 40 minutes from the native mines...breakfast was very pleasant.,..great 1 minute pancake maker... .extremely friendly staff

By on Aug 24, 2014

5

visiting western carolina university

Families

Extremely clean throughout the whole hotel. Staff was very friendly and pool/ hot tub was in great condition. This was one of the best hotels we have ever stayed in. Morning breakfast was perfect with Cathy and her assistant being extremely attentive to everyone's needs.

By on Jun 12, 2014

5

great hotel

Families

The staff was friendly and willing to help and answer any questions and the room was very clean.

By on May 12, 2014

5

great 5 stars

BusinessTravelers

We had to leave on emergency on Saturday before 11am and could not get credit for one night stay. would like to credit my account for 1 nite

By on Jan 13, 2014

4

great option for harrahs

Singles

Stayed here three nights while attending concerts at Harrahs. The drive was about 20 minutes, but the facility was great.

By on Jan 2, 2014