ITC Grand Chola, a Luxury Collection Hotel, Chennai in Chennai

Rooms

All of ITC Grand Chola, a Luxury Collection Hotel, Chennai's 600 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect WiFi and LED TVs with satellite channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, laptop-compatible safes, and phones.

Property features

Guests of ITC Grand Chola, a Luxury Collection Hotel, Chennai have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 3108 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a 24-hour health club, a sauna, and WiFi in public areas.

Room options

Executive Room

Queen 1 | Twin 2 | Sleeps 2

$136* Per night/room Oct 18 - Oct 19

Room, City View

Queen 1 | Twin 2 | Sleeps 2

Suite, 1 Bedroom, City View (Chola Suite, North Wing)

King 1 | Sleeps 3

Room, 1 King Bed, Tower (Larger Guest room)

King 1 | Sleeps 3

Apartment, 1 Bedroom, City View

Queen 1 | Sleeps 3

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Check-in: 2 PM
Check-out: noon
Minimum check-in age: 18

Special Check-in Details

24-hour airport transportation is available on request. Fees may apply. Guests must make arrangements in advance by contacting the property.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that PAN and Aadhar cards are not accepted as identification at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Payment types

Kids + Beds

Rollaway/extra beds are available for INR 2000.0 per night
Free cribs/infant beds are available

Pets

This property doesn't allow pets or service animals

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Diners Club, JCB International, Mastercard, and Visa.
Only debit cards are accepted.
The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details 24 hours prior to arrival, using the phone number on your booking confirmation.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve the airport shuttle (surcharge). Contact the property using the information on the reservation confirmation received after booking.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless Internet: INR 299 per day (4-device limit, rates may vary)
Fee for wireless Internet in public areas: INR 299 per day (4-device limit, rates may vary)
Airport shuttle fee: INR 3108 per vehicle (roundtrip)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: INR 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

Information missing or incorrect? Tell us! Opens in a new window

89.0% based on 4585 reviews

TripAdvisor Traveler Rating

Value

Cleanliness

Service

Recent guest reviews

Stayed for 14 nights. Probably the best hotel to stay in Chennai. Hotel is palatial, and restaurants are excellent. Special thanks to Kalathi of the Concierge staff, who helped arrange a city tour for us, and to Sridhar of the Travel Desk.

First of all Hotel is like a palace. Im just in awe. All the staff were friendly especially i like to mention Shalom & Habeeb for such an amazing staff. Will recommend this beautiful hotel to all my friends. Will surely come back to stay.

I have heard about extraordinary service, but I have never experienced this type of service until I stayed at ITC grand chola.the time I have checked-in greeted by Sachin and other staffs at the lobby, housekeeping till the restaurant and the list just goes on and on... however the most outstanding was habeed from the concierge team, I mentioned him that I have a interest to see some traditional places in Chennai and he was recommended some historical temples & dance school to visit - the places was amazing which I was looking for. Impressive service all around, everything was made with such attention to detail. I would highly recommended ITC hotels to my colleagues.

ITC Grand Chola is a real gem! The view from the outside is not particularly inviting, but on stepping through the main doors, you are immediately struck by the beautiful, marbled reception area. There i met Sachin in the reception he was so well experienced staff and very much passionate and the Lobby area is Light and airy, and very spacious - very welcoming. The staff throughout the hotel were very professional, friendly and extremely helpful. The breakfasts were amazing, a wonderful selection, and again, the young staff were very efficient and helpful in making the breakfast times fun and enjoyable. The location of the hotel is great - right in the middle of most attractions, which are within walking distance. The room we had was very spacious and well equipped with all essentials. I have no hesitation in recommending this hotel to visitors to Chennai. In the Pan Asian restaurant I had wonderful meal Manoj the Bartender is amazing person gave the best service which I haven't seen in any other hotels or restaurants before in my life The Mojito was the best one which he made for us, still mouth is watery just while remembering about it. Thank you ITC Grand Chola for making our stay so special.

I stayed at ITC for a week and during check in, the process was smooth and I was particularly thankful to Ms. Susma who gave me an introduction to the hotel and explained to me some of the facilities and restaurant. She was truly outstanding! The hotel is impressive and with very nice Indian architecture design. However, during checkout, I noticed there were many concierge standing at the Main Entrance and none came to help me with the luggage. In fact, it was the Uber Taxi driver who helped to load my luggage. I am very shock at such poor concierge service from a Luxury hotel like ITC.

Big hotel, Opulent lobbies and common areas, great choice in food outlets with good quality dining. But the food is exorbitant, rooms are small (though fairly well equipped as you would expect in any 5 star property). It seems like the hotel is geared as a wedding destination or large conference set up....does not come across as a luxury getaway...very unlike the other ITC hotels, it lacks the warmth, personal touch or the concern that has often made other ITC hotels stand out in the past for me. I also had a number of small but very irritating experiences...wrong room number at check in, wrong order from room service, problems in billing....just to name a few. No real urgency to fix them either. So overall, acceptable hardware but below average software...not a big fan of this hotel on my first stay.

Was meant to stay for a few days but extended my stay for another week. The staff are amazing, especially, shalom, Murali, Ageet and Jaja from the reception who were extremely helpful. Enjoyed the food from all the restaurants and a big thank you to Sweta, Sabina and Diana for the good service. Definitely be back soon.

Excellent rooms. Great range of restaurants in the hotel. Stayed here for 3 nights. Very good service by housekeeping housekeeping, would like to thank Praveen and Mahadevan for their service. They host a traditional dance on the grand staircase every weekday. Excellent ambience and beautiful interiors.

Stayed for 2 weeks, it was a wonderful magical experience. Excellent rooms and service. Very pleasant staff. Enjoyed food in all restaurants all has its own uniqueness. Sharanya made the stay even more memorable, had a biggggg surprise on my last night stay with gifts and Cake waiting in my room, I was so thrilled with the hospitality by Sharanya and Siri.

I was very pleased with the staff and the service i received. The concierge Habeeb was extremely helpful with helping set a few activities for my stay. Property itself was perfect I would definitely recommend my card members as well as family and friends. Thank you for making us feel so special and welcomed. We will be back.

Create your free account

Create your free account

Sign in to your account

Sign in to your account

Please fix the following errors to continue: Please enter a check-in date Please enter a check-out date Please provide the ages of children below Please enter your travel dates like this: M/d/yyyy

ITC Grand Chola, a Luxury Collection Hotel, Chennai

There are errors on the form

There are errors on the form

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Executive Room

Room, City View

Suite, 1 Bedroom, City View (Chola Suite, North Wing)

Room, 1 King Bed, Tower (Larger Guest room)

Apartment, 1 Bedroom, City View

Reviews from Trip Advisor

89.0% of guests recommend this hotel

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy