Fraser Suites Chengdu4.5 out of 5.0
Recent guest reviews
Stayed here for 3 nights and totally enjoyed our stay. The room was spacious and clean and came with a kitchen and washing machine where you can cook you own food and do your laundry. We were given a non smoking room on 22nd floor which was nice. It has all the amenities you need (including hairdryer, toothbrush and toothpaste, inroom wifi). The bathroom came with both a bathtub and a rain shower. Breakfast was great as well with a pretty good spread. Service of staff was excellent too. In terms of location, its near to Tianfu Square and has a mall attached to it. There's also a Carefour diagonally across the road. Highly recommend to start here when in Chengdu.
Loved our stay there. The rooms were impeccably clean, the facilities were fantastic, the staff of the hotel were extremely helpful and friendly (we had troubles getting taxi to Jinli Street and two of the staff used their own accounts to book taxis for us, paying upfront for the fare for us :) great initiative!), buffet breakfast yummilicious! Not to mention the very convenient location! Well it really isn't a hotel :) but serviced apartments. But everything else works here like a hotel. There's a business centre, a pool, a gym, a yoga room, a children playroom... The hotel also has shuttle services to nearby tourist spots. And the price was amazing for all these goodies! We're definitely coming back if we went to Chengdu again!
My family of four stayed here for the last week and I wanted to commend the exceptional service. Initially there was a bit of a miscommunication with staff over the type of hotel room I had arranged for well in advance (as I have a young child with special needs). We realised we had been put on a smoking floor (even though I had confirmed with the staff when I checked in that we had a non-smoking room) when my children kept coughing the second night in a row and the air in the room was stale with heavy smoke. I was quite upset and phoned reception in the middle of the night. To the hotel's credit, the night manager swiftly rectified the situation as best he could at the time and we were moved to a new room on a non-smoking floor; and then upgraded to another larger suite the following day. I would like to commend managers Samuel and Helios for handling our situation in the best possible way - thank you. Apart from this snag, the rest of the experience with the hotel was fantastic. The staff were all very helpful and friendly. The rooms were impeccably clean and every amenity in working order. The breakfast buffet was a well-run operation with a decent amount of variety daily. My children loved the little playroom next to the dining room (which allowed me some time to enjoy my food while keeping an eye on my kids) and the kiddie pool. A great, relaxing stay with lots of delicious food options nearby!
love the space of the rooms , kitchenette, & bathroom. Having a washing machine in the room is sooooo helpful for travel. Location is pretty near the shopping / commercial area with carrefour hypermart right across it. Breakfast is plentiful. Made my stay wonderful in Chengdu.
I stayed in Fraser Suites twice in the past few months, each time for about a week. The service apartments are located next to an upscale shopping mall, accessible from the ground floor, with several wonderful restaurants. The apartments are centrally located, just a five minutes walk to subway line #2 and within walking distance to Tianfu Square. Each suite comes with a full kitchen, washer dryer combo, and even a TV in the bathroom. The service apartment also has a very nice gym and swimming pool, as well as a massage room. The breakfast was fresh, had lots of variety, and was delicious. From the front desk to the housekeeping, everyone was incredibly professional and helpful (Sherry at the front desk was especially wonderful). The price is also as competitive as any hotel in the area, but you get many more amenities with Fraser Suites. This will be my top choice for accommodation when I return to Chengdu!
Fraser Suites Chengdu is a best hotel in Chengdu,this also suitable for Businessman and Family Trip,near metro staton and walking street,has many facility kitchen,washing machine,swimming pool,massage chair,sauna and fitness center,i will visit again,Thanks.
GM Reginald was extremely helpful and the staff were quick and prompt to offer their services with a smile. We love the fraser brand and this stay is just another testimonial that their service is consistent and awesome!
This was my second time at the hotel. As before there is a great efficiency and competence. The staff knows what they are doing and do it well and in a friendly way. The hotel is utterly clean and spacious. Big rooms. This is not a food hotel but that is ok as you are in the middle of a great food city. The hotel is close to attractions, malls, and the Metro. There is breakfast served and it is good. And for all its competence and centrality this is a wonderful value, maybe the best in Chengdu. Highly recommended!
Stayed for 3 nights in a one bedroom suite. Location is simply great as it is only 30mins or less from the airport and it has a shopping mall right beside it. Also, across the road there are lots of food to choose from (Local delicacies, Starbucks, KFC, etc) and another mall with Carrefour in it. Staffs are polite and helpful at the same time, check in/out process is rather quick. The room is huge and clean. Basic amenities are there, and utensils for you to do your cooking. Free Wi-fi that allows you to connect to Google/FB which is a huge bonus in China. The only thing that bothers me is that the walls are very thin. From my bedroom, I am able to hear people talking outside. That aside, this is a must stay place if you are coming to Chengdu.
I cannot say enough good things about Fraser Suites. It is very difficult to find hotels with adjoining rooms or that are suitable for families with children anywhere, especially in Asia. I love that Fraser Suites provides a huge apartment for a price that is similar to a much smaller hotel room. It is so nice to have room to spread out and relax. I also much appreciate the opportunity to do laundry. What makes Fraser Suites in Chengdu special, however, is the service. Within one day some of the lobby staff knew me by name. While we speak some Chinese, it was so helpful to have staff that spoke perfect English. They helped book a car and driver to Leshan and reserved taxis for trips to the Panda Base and the airport. And my favorite was when we was craving one last meal of Sichuan food but didn't want to venture out after a long day but instead wanted takeout in the room. Sherry from the front desk helped me order some food online using one of the many apps that are available for this in China and made sure my last dinner in Chengdu was a delicious one! We also took advantage of the pool, which was great. Breakfast had a good variety. Nothing spectacular but enough choices (especially Western ones) that everyone in our family including picky eaters was happy. Bathrooms have comfortable showers and good towels - I am picky about my towels! But these met my standard of being large enough and absorbent enough. Beds are comfortable - and better than many other rock-hard beds that travelers will find in China. I will continue to stay in a Fraser Suites anywhere I can!
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Jinjiang, Fraser Suites Chengdu is adjacent to Tomb of Mengzhixiang and a short stroll from Tianfu Square. This 360-room, 4.5-star aparthotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's also near Sichuan Museum of Science and Technology and Chengdu City Sports Center.
Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or explore the aparthotel and get a bite to eat at the onsite restaurant or coffee shop/café.
The 360 soundproofed apartments feature kitchens with refrigerators and microwaves. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Washers/dryers, coffee makers, and free bottled water are also standard.
Guests staying at Fraser Suites Chengdu enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for CNY 400 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury aparthotel include 2 meeting rooms, a business center, and a free kid's club.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 518 reviews