Fraser Suites Chengdu4.5 out of 5.0
Recent guest reviews
We stayed at Fraser Suites for 3 nights while exploring Chengdu. It is located at the heart of the city with plenty of food and shopping within walking distance. Facilities are modern and staff are very friendly and helpful. Buffet breakfast has a ton of options with both local and continental options. There is a gym, sauna, indoor swimming pool, and a large rooftop deck. We stayed in the executive suite and had our own kitchen which was great for us because we like having a fridge. Definitely the hotel to stay at in Chengdu.
About 1 year ago, I reviewed this property and gave it an excellent 5 star rating. Now, one year later I stayed 4 days and went over everything with a fine-tooth comb looking for signs of neglect or deterioration. Nothing to find! They do a great job of maintaining the facilities and even spend time with the little details. Such things as the caulking in the bathrooms, tiles in the steam room, temperature of the hot tub etc. The prices are less than many other 5 star Hotels but the facilities and service is outstanding. This has a sauna, steam room, hot tub, gym and comfortable 21 meter pool!! If that isn't enough, you have a washing machine/dryer in your room along with a equipped kitchen. . I recommend spending a few dollars more and getting the Premier size room. You 'll live like a King and still spend LESS than most of the big name Hotels. Breakfast is what you'd expect in a 5 star property, including the Omelet station. The massage chairs on the 7th floor are nice for relaxing as well. The General Manager, Danny Lingham is one of the nicest GM's I've met and takes a personal interest in your well-being. Easy to get along with and friendly as ever. He trains all his staff to be super friendly as well - from the front desk to the room cleaners. Also, there are two train lines walking distance from the Hotel. I am generally a tough reviewer when it comes to Hotels, but you can't go wrong at the Chengdu Fraser. Good value is an understatement. Howard S.
This hotel as the right blend of service, quality, spacious rooms and facilities that when matched with a reasonable price makes it a winner and worth 5 stars. The front desk were very helpful when we had a broken zip that needed fixing and having a washing machine in the room proved invaluable when some Sichaun hot pot decided to colour in my white shirt! If you want to stay right in the centre of town this hotel is perfect and I can see why it is so highly rated.
These are great appartments right in the heart of Chengdu. The appartments are very spacious, beautifully designed and very well furnished. There wasn't a detail missing. Both kitchen and bathroom were superbly equipped, not just cuttlery and crockery but also kettle, rice cooker, blender, toaster, bathrobes sleepers, quality toiletries, everything... Housekeeping was great, very in-intrusive, the flat was impeccably cleaned every day. Their reception staff spoke perfect English and were incredibly helpful and recommending places and giving us directions. So good we didn't even need to hire a guide, we did all sightseeing by ourselves. My only criticism was the breakfast, it was fair value for money but I didn't feel it met the standards of the hotel. The food selection wasn't great and there was a constant shortage of drinking cups and glasses and spoons. They had sufficient staff but they seemed a bit lost as if they didn't know what they were doing.
Excellent 1 week stay with our kids, no issues encountered. Accommodation was modern, spacious and kids enjoyed hanging out in the games room (fussball & billiards), indoor pool and toddler play aroom. Staff were extremely helpful, especially Reception and Concierge who went out there way to help with our various day trip arrangements. Would definitely stay in Fraser Suites again.
Location was great, very convenient. We had a family suite. The rooms were very comfortable, very clean, great size, all necessary amenities included. Kids loved the indoor pool. breakfast had a great variety.
It was a superb 2 nights stay for my family in Chengdu. Everybody especially both of my kids like here. Breakfast was good and had a variety of choices. We would like to appreciate Coco, Tony, Helios and the concierge personnel (Sorry we didn't get his name) for their hospitality. Without their assistance, We wouldn't be able to visit the Giant Buddha. We missed Jiuzhaigou this time, will be back once we visit Sichuan again.
We were in Chengdu for 3 nights and could not have asked for a better place to stay. Good location, helpful staff, spacious, clean, modern facilities, great beds, quiet, international news on TV. Large bedrooms, kitchen and "Office" desk. Even a "Starbucks" across the road ! Fantastic value.
Only stayed 2 nights, but would have been a great base if staying longer. Apartment is very well specified with everything you need, comprehensive kitchen & well furnished. Breakfast buffet was good & the gym, pool, sauna, steam room etc were excellent.
We stayed here twice in April 2017. It was perfect. The rooms were very good. Clean , new and with everything that you need . We really enjoyed all the facilities, but, the real difference was the staff. Truly outstanding. Every staff member was super helpful and made the visit perfect.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Jinjiang, Fraser Suites Chengdu is adjacent to Tomb of Mengzhixiang and a short stroll from Tianfu Square. This 360-room, 4.5-star aparthotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's also near Sichuan Museum of Science and Technology and Chengdu City Sports Center.
For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or explore the aparthotel and get a bite to eat at the onsite restaurant or coffee shop/café.
The 360 soundproofed apartments feature kitchens with refrigerators and microwaves. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Washers/dryers, coffee makers, and free bottled water are also standard.
Guests staying at Fraser Suites Chengdu enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for CNY 400 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury aparthotel include 2 meeting rooms, a business center, and a free kid's club.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 470 reviews