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Grand Hyatt Chengdu

4.5 star property
Luxury hotel with 8 restaurants connected to a shopping center in Chengdu

Choose dates to view prices

Photo gallery for Grand Hyatt Chengdu

Exterior
2 bars/lounges, cocktail bar
Indoor pool
8 restaurants, breakfast, lunch, dinner served; international cuisine
49-inch LED TV with satellite channels, TV, DVD player

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Breakfast available
  • Gym

Explore the area

View in a map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
  • Place, Chengdu IFS
    ‪8 min walk‬
  • Place, Tianfu Square
    ‪9 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪10 min walk‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Dreamland Deluxe Suite

In-room safe, desk, blackout drapes, soundproofing

Dreamland Deluxe Suite

  • Sleeps 2

View all photos for Grand Executive Suite

In-room safe, desk, blackout drapes, soundproofing

Grand Executive Suite

  • Sleeps 2

View all photos for Grand Deluxe Suite King

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe Suite King

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

In-room safe, desk, blackout drapes, soundproofing

1 King Bed with Club Access

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds with Club Access

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed (Atrium View)

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

  • 861 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Executive Suite

In-room safe, desk, blackout drapes, soundproofing

Grand Executive Suite

  • 1249 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite King

In-room safe, desk, blackout drapes, soundproofing

Grand Suite King

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

1 King Bed

  • Sleeps 2

View all photos for 2 Twin Beds with Club Access

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds with Club Access

  • Sleeps 2

View all photos for 1 King Bed with Club Access

In-room safe, desk, blackout drapes, soundproofing

1 King Bed with Club Access

  • Sleeps 2

View all photos for 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds

  • Sleeps 2

View all photos for Grand Deluxe Suite Twin

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe Suite Twin

  • Sleeps 2

View all photos for Grand Deluxe Suite King

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe Suite King

  • Sleeps 2

View all photos for Classic Room, 1 King Bed (City View)

Classic Room, 1 King Bed (City View) | In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 King Bed (City View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds (City View)

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 2 Twin Beds (City View)

8.0 out of 10
Very good
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite King

In-room safe, desk, blackout drapes, soundproofing

Grand Suite King

  • Sleeps 2

View all photos for 1 King Bed Atrium View with Club Access

In-room safe, desk, blackout drapes, soundproofing

1 King Bed Atrium View with Club Access

  • Sleeps 2

View all photos for Family Connecting Room (King+Twin)

In-room safe, desk, blackout drapes, soundproofing

Family Connecting Room (King+Twin)

  • Sleeps 3

View all photos for Family Connecting Suite (Twin+Grand Suite King)

In-room safe, desk, blackout drapes, soundproofing

Family Connecting Suite (Twin+Grand Suite King)

  • Sleeps 4

View all photos for 1 King Bed City View

In-room safe, desk, blackout drapes, soundproofing

1 King Bed City View

  • Sleeps 2

View all photos for 2 Twin Beds City View

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds City View

  • Sleeps 2

View all photos for Presidential Suite

In-room safe, desk, blackout drapes, soundproofing

Presidential Suite

  • Sleeps 2

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Presidential Suite, 2 Bedrooms, Pool Access | Pool | Indoor pool, seasonal outdoor pool

The St. Regis Chengdu

Chengdu City Centre
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 220 reviews
$121 nightly
The price is $128
Dec 15 - Dec 16
Total with taxes and fees
The St. Regis Chengdu

About the neighborhood

Chengdu

Located in Chengdu City Centre, Grand Hyatt Chengdu is a leisurely stroll from sights such as Taikoo Li Shopping Center and Chengdu IFS. This 370-room, 4.5-star hotel has 8 restaurants along with conveniences like a full-service spa and an indoor pool. Located centrally in Chengdu, it's connected to a shopping center and also close to Tianfu Square and Sichuan Museum of Science and Technology.

What's nearby

  • Chengdu IFS - 8 min walk - 0.5 miles
  • Tianfu Square - 9 min walk - 0.5 miles
  • Taikoo Li Shopping Center - 10 min walk - 0.5 miles
  • People's Park - 19 min walk - 1.0 mile
  • Wide and Narrow Alleys - 2 min drive - 1.4 miles

Getting around

  • Chunxi Road Station - 12 min walk
  • Chengdu Railway Station - 13 min drive
  • Shuangliu Intl. Airport (CTU) - 27 min drive

Restaurants

  • ‪Grand Club Lounge - ‬1 min walk
  • ‪李山山茶事 - ‬1 min walk
  • ‪戏迷 Xi Mi - ‬3 min walk
  • ‪龙抄手总店 Long Chao Shou - ‬1 min walk
  • ‪Grand Café 咖啡厅 - ‬1 min walk

About this property

Grand Hyatt Chengdu

Luxury hotel with 8 restaurants connected to a shopping center in Chengdu
At Grand Hyatt Chengdu, guests enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 530 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect 49-inch LED TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. IPod docks, free newspapers, and safes are also available.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages.

Similar properties

Lobby lounge
JW Marriott Hotel Chengdu
  • Pool
  • Hot Tub
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 199 reviews
$122 nightly
The price is $130
Dec 16 - Dec 17
Total with taxes and fees
JW Marriott Hotel Chengdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ
  • Grand Cafe
  • Number 8
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Golf
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (32,292 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

Are free cancellation options available at Grand Hyatt Chengdu?

Grand Hyatt Chengdu provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around Grand Hyatt Chengdu?

This hotel is situated in Chengdu City Centre within a short 11-minute walk of Taikoo Li Shopping Center and also 8 minutes on foot from Chengdu IFS. You'll also find Tianfu Square and Sichuan Museum of Science and Technology less than a mile away.

Is parking available on site at Grand Hyatt Chengdu?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Grand Hyatt Chengdu?

There is a full-service spa available for guests to enjoy and services include massages.

Does Grand Hyatt Chengdu have a casino?

No, Grand Hyatt Chengdu doesn't have a casino.

Will I find an indoor pool at Grand Hyatt Chengdu?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Grand Hyatt Chengdu?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 8 restaurants.

Are there hot tubs at Grand Hyatt Chengdu?

Yes, guests can enjoy a spa tub at this hotel.

Does Grand Hyatt Chengdu have a restaurant that serves breakfast?

Yes, Grand Hyatt Chengdu has 8 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grand Hyatt Chengdu allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Hyatt Chengdu.

Are there connecting rooms at Grand Hyatt Chengdu?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Grand Hyatt Chengdu?

The closest major airport to Grand Hyatt Chengdu is Shuangliu Intl. Airport (CTU), which is 11.6 mi away (27 minutes by car).

Are there rooms with balconies at Grand Hyatt Chengdu?

No, there aren't any guestrooms with balconies at Grand Hyatt Chengdu.

Does Grand Hyatt Chengdu offer wedding services?

Take advantage of the wedding venue at Grand Hyatt Chengdu if you plan to say "I do" during your trip.

Reviews

Grand Hyatt Chengdu Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 84 out of 114 reviews
Rating 8 - Good. 20 out of 114 reviews
Rating 6 - Okay. 7 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

Reviews

10/10 Excellent

Lee, Redwood City

Stayed 4 nights in Aug 2025

4/10 Poor

Tiam Chai

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Stayed 6 nights in Jul 2025

6/10 Okay

Nannan

Liked: Cleanliness, staff & service
The location is great, but the room seems very small compared the same size room we had in Shanghai
Stayed 1 night in Jul 2025

6/10 Okay

Michaela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio Pak Tat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice n beautiful hotel and the location is great for shopping too
Stayed 1 night in Jun 2025

10/10 Excellent

Chi Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cl
Stayed 1 night in Apr 2025

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jianhua

Stayed 3 nights in Mar 2025

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and clean. Staff very friendly. Location is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Can, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Stayed 4 nights in Nov 2024

10/10 Excellent

James Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Stayed 20 nights in Oct 2024

10/10 Excellent

William

Stayed 3 nights in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Stayed 5 nights in May 2024

10/10 Excellent

Joey

Stayed 1 night in May 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Stayed 5 nights in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tania

Stayed 2 nights in Dec 2023

10/10 Excellent

Wai k

Stayed 4 nights in Oct 2023

10/10 Excellent

Richard David

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment , good location , hotel is very clean and nice
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Stayed 4 nights in Dec 2021

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