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Xcacel Dreams Jungle Suites & Spa

3.0 star property
Beach hotel with a full-service spa and a rooftop terrace

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Photo gallery for Xcacel Dreams Jungle Suites & Spa

Outdoor pool, sun loungers
Dining
Garden view
Terrace/patio
Beach nearby, white sand, beach shuttle, beach yoga

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Housekeeping

Explore the area

View in a map
Sak Nicte MZ10 Lote 10, Tulum, QROO, 77774
  • Place, Xcacel Beach
    ‪6 min drive‬
  • Place, Xel-Há Park
    ‪8 min drive‬
  • Place, Akumal Beach
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room, 2 Queen Beds

Garden view

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located within a leisurely stroll of Xcacel Beach, Xcacel Dreams Jungle Suites & Spa is within a few miles (5 km) of Xcacel-Xcacelito Sanctuary. This 3-star hotel welcomes guests with 6 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Riviera Maya Golf Club - 8 min drive - 3.5 miles
  • Xcacel Beach - 8 min drive - 1.8 miles
  • Xel-Há Park - 10 min drive - 3.8 miles
  • Akumal Beach - 13 min drive - 6.6 miles
  • Dos Ojos Cenote - 21 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Yum Buffet - ‬8 min drive
  • ‪Tikal Lobby Bar - ‬8 min drive
  • ‪Maiko - ‬8 min drive
  • ‪Vela Norte - ‬8 min drive

About this property

Xcacel Dreams Jungle Suites & Spa

Beach hotel with a full-service spa and a rooftop terrace
Guests staying at Xcacel Dreams Jungle Suites & Spa enjoy access to a full-service spa, an outdoor pool, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 85 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, coffee/tea in a common area, and a terrace.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dryers, balconies or patios, and sitting areas are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Dryer
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night
  • Cribs/infant beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 25 per person
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for golf tee times and massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Xcacel Dreams Jungle Suites Hotel Chemuyil
Xcacel Dreams Jungle Suites Hotel
Xcacel Dreams Jungle Suites Chemuyil
Xcacel Dreams Jungle Suites
Xcacel Dreams Jungle Suites Spa
Xcacel Dreams Jungle Suites &
Xcacel Dreams Jungle Suites Spa
Xcacel Dreams Jungle Suites & Spa Hotel
Xcacel Dreams Jungle Suites & Spa Tulum
Xcacel Dreams Jungle Suites & Spa Hotel Tulum

Frequently asked questions

Is free cancellation available at Xcacel Dreams Jungle Suites & Spa?

Xcacel Dreams Jungle Suites & Spa offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to see close to Xcacel Dreams Jungle Suites & Spa?

This hotel is located in Tulum within a short 8-minute walk of Xcacel Beach. You'll also find Xel-Há Park and Xcacel-Xcacelito Sanctuary within a short drive.

Is parking available on site at Xcacel Dreams Jungle Suites & Spa?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Xcacel Dreams Jungle Suites & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages and mani/pedis.

Does Xcacel Dreams Jungle Suites & Spa include a casino on the premises?

No, Xcacel Dreams Jungle Suites & Spa doesn't have a casino.

Will I find an indoor pool at Xcacel Dreams Jungle Suites & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What will couples enjoy most about a stay at Xcacel Dreams Jungle Suites & Spa?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does Xcacel Dreams Jungle Suites & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Xcacel Dreams Jungle Suites & Spa have a restaurant that serves breakfast?

Yes, Xcacel Dreams Jungle Suites & Spa serves continental breakfast each morning for a surcharge from its restaurant.

Will Xcacel Dreams Jungle Suites & Spa allow pets to stay for free?

No, pets aren't allowed at Xcacel Dreams Jungle Suites & Spa though service animals are welcome.

Does Xcacel Dreams Jungle Suites & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Xcacel Dreams Jungle Suites & Spa?

The closest major airport to Xcacel Dreams Jungle Suites & Spa is Tulum Intl. Airport (TQO), which is about 23 mi away.

Are there rooms with balconies at Xcacel Dreams Jungle Suites & Spa?

Yes, every guestroom at Xcacel Dreams Jungle Suites & Spa comes with a balcony with some featuring garden or pool views.

Does Xcacel Dreams Jungle Suites & Spa have a wedding venue?

Take advantage of the wedding venue at Xcacel Dreams Jungle Suites & Spa if you plan to say "I do" during your trip.

Xcacel Dreams Jungle Suites & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy jueno
Stayed 4 nights in Feb 2025

10/10 Excellent

Marie-Soleil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, zen and clean. Breakfast was included (not written on site) Friendly staff uses Google translate to help us find nice free Cenotes on map :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew, Mount forest

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pablo goes above and beyond!!!! Stay here. Do not even look at any other options. We have stayed all over the world and this place is absolutely a piece of Paradise. Its in the middle of the jungle which is perfect after a long day of exploring the Mayan ruins in Tulum. The resturant is great and I can not express how awesome Pablo is. 10 out of 10
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it’s a clean, nice property. Lots of vegetation, really nice ! Bedrooms are very Spacious ! good size pool. and the Staff is super Nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gustavo

Traveled with group
Liked: Amenities, property conditions & facilities
It’s secluded and yet not far from a very charming little village with some amazing and humble people. The place is great for a quick getaway from it all. Super charming. Pablo is awesome as the desk clerk and waiter/bar tender.
Stayed 1 night in Mar 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Seen scorpion and spider in our shower.
Stayed 1 night in Apr 2023

10/10 Excellent

Irma, Rio Rancho

Stayed 2 nights in Feb 2023

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be out of the busy areas and still close to the parks.
Stayed 2 nights in Feb 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

10/10 Excellent

Gianny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, wonderful experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the nearby sister-property Magic Xcacel. Pablo "Mr. Everything" and his staff made us feel at home, and added a personal warmth that is often missing in hotels. The property was secluded and very peaceful, and provided us with everything we needed. I would highly recommend it!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Perla

Stayed 1 night in Apr 2022

4/10 Poor

Christine

Disliked: Property conditions & facilities, room comfort

Double Booked and Turned Away

We arrived on the night of our reservation at 10:45pm. The guaranteed reservation confirmation stated we could check in until 11:30pm. Upon ringing the doorbell, the staff said they were full and would not be able to accommodate us. We showed them our confirmation, they got on the phone with the owner, and there was generally a lot of confusion about why they were double booked. After about 45 minutes sitting in the courtyard, the owner arranged for us to stay at a hotel around the corner for the night, free of charge, which we were thankful for, though it was not nearly the same quality as the hotel we’d expected. The next morning, we made a reservation elsewhere. We did not loose any money and we would have loved to stay at this beautiful hotel, but needless to say, the experience was very inconvenient. We weren’t able to get ahold of the staff ahead of time with their WhatsApp number (it would just ring and ring…), but do try to call ahead and verify your reservation before arriving! I’m sure if you do that, the stay will be lovely.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service - and welcome cocktail. No other guests there during the day
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 2 nights in Oct 2019

10/10 Excellent

Lisa&Mike, Castlegar, BC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! It was tastefully decorated, small, quiet, relaxing, well staffed, and had great food and amazing margaritas! We spent most of our time at the pool as everyone else there left for the day. It was like our own private hotel. We were well taken care of by the attentive staff, never wanting for anything. We would definately stay here again! I almost cried having to leave this place.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food drinks and staff Very accomodating and such a great place to relax
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimo hotel boutique con cuarto comodo y bonita piscina para relajarse. Perfecto para escaparse unos dias.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ymelda

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excelente 👌
Stayed 1 night in Mar 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Koch war spitzen. Alle Speisen waren hervorragend
Stayed 3 nights in Oct 2024

8/10 Good

Lupita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un par de tramos en el camino a llegar aún son de terracería y en medio de la selva, pero si vas en tu propio vehículo es sencillo llegar, lugar super tranquilo, relajante, agradable, hay mosquitos como en toda la riviera en esta temporada, las camas están duras, pero el ambiente es tan agradable que logras descansar y como no hay televisión en las habiyno hay ruidos fuera de la naturaleza. El propietario muy atento, nos oriento de los cenotes cercanos y recomendó playas poco concurridas y muy bellas.
Stayed 1 night in Aug 2024

10/10 Excellent

Eva

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de Pablo y el Chef son magnificas, además el día que hubo música en vivo para la cena hizo de la velada algo mágico. Muy recomendable el lugar por toda la experiencia.
Stayed 4 nights in Nov 2023

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