Cheap flights To North Jersey (NYC) from $109

Staff nice. Bed ok. Lukewarm water in shower with empty body wash bottle. Air/heat so loud I turned it off. Carpet was dirty. The room/halls could use a fresh coat of paint

There was unexpected extra fees

Beds are comfortable

The room we stayed in was a good size for my two kids and me. But the single sofabed wasn't good. Quiet and clean, the staff were very helpful. good location for great Korean food and walking distance to everywhere

There was unexpected extra fees

Location is the number one reason to stay here. Right across from Central Park. BUT you don't actually get a view of the park unless you book a room on a higher floor on the west side (5th Ave side) or corner room (called Park View). We stayed in an Exec King Suite on the 5th floor because we wanted a sitting area separate from the bedroom. No view whatsoever from the windows; just the adjacent building. Also, there isn't anywhere in the hotel - a bar, a sitting room, even a window - that you can access to see the Central Park view. If the view is important to you, you have to book the right room. There were a few small details that were less than ideal; not dealbreakers but not what I expected for a luxury hotel that cost us $1000/night: no coffee maker in the room - we had to call down and have them bring us one several electrical outlets didn't work no usb charging ports anywhere (it is an old hotel but still) we used the wine glasses from the cabinet and although housekeeping removed them the next day, they weren't replaced no room in the mini-frig for personal items took a very long time to get hot water out of the bathroom and shower faucets bathrobes were on the small side if you want to order in food from other establishments, the delivery person isn't allowed to bring it to your room; they have to leave it with concierge who then sends someone up to your room with it All in all, we wouldn't stay here again.